Traci Perrigo
Traci Perrigo at DePaula Chevrolet
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Traci Perrigo

Service Manager

DePaula Chevrolet

785 Central Ave
Albany, NY 12206

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4 Reviews
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4 Reviews

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4 Reviews of Traci Perrigo

August 06, 2024

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Employee Rating

This place SUCKS absolutely APPAULING CUSTOMER SERVICE ! The service manager Tricia is super rude and disrespectful. Making comments as though I was a liar. I brought my car in to be inspected they failed i More

by DANE08JOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 07, 2024

DePaula Chevrolet responded

We acknowledge your review and are currently looking into the events you’ve detailed.

July 26, 2024

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Employee Rating

I asked them to upgrade my magnetic ride control software in my car. They knew nothing about the upgrade and said it wasn't available. I had to give them step by step instruction on how to get it from GM. Ma More

by mveeder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 26, 2024

DePaula Chevrolet responded

Thank you for sharing your experience with us. I understand your frustration and appreciate you bringing this to my attention. Please contact me directly so I can address your concerns and work towards a resolution together. I value your feedback and would like the opportunity to make things right. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

April 08, 2024

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Employee Rating

George was great did not let me walk away till I was happy with my payment and vehicle!!! Outstanding salesman More

by smac116@me.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George DeJesus, Jason Rocque, Nnanna Njoku , Allison Raymond

Apr 11, 2024

DePaula Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 20, 2024

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Employee Rating

It was a pleasure working with George. He was extremely professional and very knowledgeable. He explained everything and I left with noe worries. More

by Tremenia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George DeJesus, Nazir Majid

Mar 22, 2024

DePaula Chevrolet responded

Tremenia, we loved reading this review! Happy customers are our aim, and it appears George really hit the bullseye. I’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

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