Tracie Johnson | Page 44

The dealership help me find a F450 Lariat I am from Pennsylvania they did an amazing job I could not find any in Ohio MD or VA Wv or NJ everything went smoothly Josh did an outstanding job thanks to ev Pennsylvania they did an amazing job I could not find any in Ohio MD or VA Wv or NJ everything went smoothly Josh did an outstanding job thanks to everyone Jim from Ridge Runner Trucking. More

by Jim Verified Customer Verified Customer

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Josh halse was fantastic and so was the finance lady. In and out fast. Great customer service so far! In and out fast. Great customer service so far! More

by Kherchenroder Verified Customer Verified Customer

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I went to the Mazda dealership in Albany looking for a used car. I was approved for a loan from my bank. I was helped by Jeffrey Jenkins. He was very professional and didn’t pressure me into buyin used car. I was approved for a loan from my bank. I was helped by Jeffrey Jenkins. He was very professional and didn’t pressure me into buying a car. He knew I did my homework and worked with me to get the best deal possible. Thank you Mr. Jenkins and DePaula Mazda Dealership for a wonderful experience. More

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Outstanding customer service from start to finish. No games, just straight numbers. They clearly value your time, and everyone there was nice and professional. Nate was outstanding - he knows the way No games, just straight numbers. They clearly value your time, and everyone there was nice and professional. Nate was outstanding - he knows the way car buying should be. More

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Super friendly and nice. Fred was great and helped me with the car search and I found one that I fell in love with. Fred was great and helped me with the car search and I found one that I fell in love with. More

by anna Verified Customer Verified Customer

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I had a great experience buying my new truck . I had trouble with it and got taken care of very quickly I had trouble with it and got taken care of very quickly More

by corradi.frank Verified Customer Verified Customer

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My sales guy Hardin was awesome and honest. no pressure sales tactic works the best!That also shows for the sales manager and the lady in finance. I will definitely continue to go back to Depau no pressure sales tactic works the best!That also shows for the sales manager and the lady in finance. I will definitely continue to go back to Depaula Ford. More

by tblazerlt Verified Customer Verified Customer

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We have Bern leasing cars here since 2012, I believe. We have always been treated very well. Our latest experience was very enjoyable. We have always been treated very well. Our latest experience was very enjoyable. More

by Emtravis00 Verified Customer Verified Customer

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Did unauthorized work on my wife's vehicle. (Did not ask her about wheel alignment). And, You told her that she needed both an air filer and Cabin air filter. She immediately called me and I sa (Did not ask her about wheel alignment). And, You told her that she needed both an air filer and Cabin air filter. She immediately called me and I said no! I'll do it for one quarter of the price. She told this to the service writer within two minutes of their conversation and he told her it was too late. The tech was already doing it. Then you charged her around $140 for the two filters and labor. I could have done it for thirty bucks with premium filters. Back to the unauthorized wheel alignment. You failed to give her the sheet that shows the before and after results of the alignment, But you charged the $129 for this supposed service. Anytime I have had an alignment done, I have ALWAYS received said aforementioned sheet. No more service work for you guys. Your sales staff was fantastic but you dropped the ball on this service. You charged my wife, (A senior citizen) over $1500 for the above service and four new tires. Granted the tires were $996 for four plus installation. I trusted you guys to be fair and honest with her since I could not be there. I also then called and REQUESTED the before and after alignment sheet. You never sent it to me via email/fax as I requested. I have had good results in the past with service at DePaula Ford. What happened?????? I will not single out the service technicians on this rating email. You know who they are. More

by PAULEX79200 Verified Customer Verified Customer

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All customer service personnel were friendly and courteous. Nate went above and beyond dealing with my insurance company. courteous. Nate went above and beyond dealing with my insurance company. More

by donleojr Verified Customer Verified Customer

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