Tracie Johnson | Page 45

My sales guy Hardin was awesome and honest. no pressure sales tactic works the best!That also shows for the sales manager and the lady in finance. I will definitely continue to go back to Depau no pressure sales tactic works the best!That also shows for the sales manager and the lady in finance. I will definitely continue to go back to Depaula Ford. More

by tblazerlt Verified Customer Verified Customer

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We have Bern leasing cars here since 2012, I believe. We have always been treated very well. Our latest experience was very enjoyable. We have always been treated very well. Our latest experience was very enjoyable. More

by Emtravis00 Verified Customer Verified Customer

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Did unauthorized work on my wife's vehicle. (Did not ask her about wheel alignment). And, You told her that she needed both an air filer and Cabin air filter. She immediately called me and I sa (Did not ask her about wheel alignment). And, You told her that she needed both an air filer and Cabin air filter. She immediately called me and I said no! I'll do it for one quarter of the price. She told this to the service writer within two minutes of their conversation and he told her it was too late. The tech was already doing it. Then you charged her around $140 for the two filters and labor. I could have done it for thirty bucks with premium filters. Back to the unauthorized wheel alignment. You failed to give her the sheet that shows the before and after results of the alignment, But you charged the $129 for this supposed service. Anytime I have had an alignment done, I have ALWAYS received said aforementioned sheet. No more service work for you guys. Your sales staff was fantastic but you dropped the ball on this service. You charged my wife, (A senior citizen) over $1500 for the above service and four new tires. Granted the tires were $996 for four plus installation. I trusted you guys to be fair and honest with her since I could not be there. I also then called and REQUESTED the before and after alignment sheet. You never sent it to me via email/fax as I requested. I have had good results in the past with service at DePaula Ford. What happened?????? I will not single out the service technicians on this rating email. You know who they are. More

by PAULEX79200 Verified Customer Verified Customer

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All customer service personnel were friendly and courteous. Nate went above and beyond dealing with my insurance company. courteous. Nate went above and beyond dealing with my insurance company. More

by donleojr Verified Customer Verified Customer

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We had an excellent experience. The team was very helpful working with our tight schedule. The team was very helpful working with our tight schedule. More

by ghealy87 Verified Customer Verified Customer

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I would like to thank our sales rep Nick for all his help making buying a new car so easy. He made the entire process go smoothly. Everyone at the dealership was so helpful. I would highly recommend Dep help making buying a new car so easy. He made the entire process go smoothly. Everyone at the dealership was so helpful. I would highly recommend Depaula! More

by sickingersizzlers Verified Customer Verified Customer

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John Fulgan was easily the best auto salesman I’ve ever had assist me I’d highly recommend coming to depaula ford had assist me I’d highly recommend coming to depaula ford More

by mikewash75 Verified Customer Verified Customer

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Great experience. They arranged my new Ford order with me and communicated as much as possible during the production time. The deal was great and everything g was stra They arranged my new Ford order with me and communicated as much as possible during the production time. The deal was great and everything g was straight forward. Delivery and finance took under an hour! More

by NHDude4 Verified Customer Verified Customer

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Thank you Frank and Tracy for putting me in the car that I’ve wanted for a long time! I love it I’ve wanted for a long time! I love it More

by jaydenjavon11 Verified Customer Verified Customer

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This good and he help many peoples problems like my car now is good I can drive any way in this USA now is good I can drive any way in this USA More

by Lazaro Verified Customer Verified Customer

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