Tracie Johnson | Page 5

Great communication with all the department involved. I also loved that the dealership is open on Saturday til 5 pm for us working people. I also appreciate that they were very helpful to answer questio I also loved that the dealership is open on Saturday til 5 pm for us working people. I also appreciate that they were very helpful to answer questions even if was very early in the am. Thanks to everyone who helped me with the process of getting a new vehicle. More

by lynnkd49 Verified Customer Verified Customer

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John was very easy to work with and had patience to help us get a great deal on our new truck. us get a great deal on our new truck. More

by tylerhigley95 Verified Customer Verified Customer

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The dealership does it right. Fair pricing and follow through with promises. Easy to work with this is my third car from the team and I would do it again. Fair pricing and follow through with promises. Easy to work with this is my third car from the team and I would do it again. More

by pecanyi Verified Customer Verified Customer

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Working with this dealership was made more difficult than it needed to be due to unprofessionalism. it needed to be due to unprofessionalism. More

by AMANDAKNAPP5 Verified Customer Verified Customer

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I had a truly outstanding experience working with Hussain (sales associate) and Jim (sales manager). From the very beginning, Jim (and Aimee) were incredibly responsive and helpful over email while I was doi (sales associate) and Jim (sales manager). From the very beginning, Jim (and Aimee) were incredibly responsive and helpful over email while I was doing my research. I asked a lot of questions ahead of time, and they always responded quickly with clear, detailed answers that made the process easy and transparent before I even stepped into the dealership. They also knew I was traveling from nearly two hours away, so they understood the importance of making the experience as seamless as possible. When I arrived with my husband and toddler in tow, everything continued to go smoothly. Hussain and Jim were both professional, knowledgeable, and genuinely great to work with. DePaula has a great vibe—even while under construction. The entire experience was relaxed and low-pressure, which I really appreciated. They made sure all of my questions were answered and that I felt comfortable every step of the way. And they even entertained and doted on my toddler—definitely a win-win. Thanks again for the Car Fox!!!! Buying a vehicle with a toddler along for the ride can make things a bit more complicated (though he does love trucks!), but they were incredibly accommodating and patient. It certainly didn’t hurt that DePaula has a nice snack area—and they even treat you to lunch, which honestly felt unheard of to me. Such a nice touch. The level of customer service, communication, and professionalism from both Hussain and Jim was exceptional. I would absolutely recommend working with them, and I would gladly return to DePaula in the future. If you’re in the market for a new truck, definitely ask for Hussain and Jim—you’ll be in excellent hands. PS -- my new truck is AWESOME! I love it even more than I thought I would :) More

by Brittany Maschal Verified Customer Verified Customer

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Devin and the whole DePaula team were great. Helped me get into the vehicle I wanted. Helped me get into the vehicle I wanted. More

by cameron.staulters Verified Customer Verified Customer

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Very nice work fast and took care of every need or question I had while I was there question I had while I was there More

by revanetten Verified Customer Verified Customer

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Hussain was excellent. He was very kind and helpful and was able to work with me to solve my problems and arrange for the sale of the truck I wanted! He was very friendly o He was very kind and helpful and was able to work with me to solve my problems and arrange for the sale of the truck I wanted! He was very friendly overall and really knew what to do to help me out. More

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The team was very accommodating to all my needs. I kept them busy making the deal and they came through with a great offer. I look forward in working with them all in the future. I kept them busy making the deal and they came through with a great offer. I look forward in working with them all in the future. More

by tek750 Verified Customer Verified Customer

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Devin was such a great salesman, went above and beyond for me the entire time. I would recommend anyone to him specifically if they wanted a ford. for me the entire time. I would recommend anyone to him specifically if they wanted a ford. More

by karistaahitchcock Verified Customer Verified Customer

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