Tracy Barkus
Tracy Barkus at Southern Kia Virginia Beach

Tracy Barkus

Service Advisor

Southern Kia Virginia Beach

2369 Virginia Beach Blvd
Virginia Beach, VA 23454

Contact Me
4.3
144 Reviews
4.3

144 Reviews

Write a Review

144 Reviews of Tracy Barkus

May 16, 2025

Dealership Rating
Employee Rating

Service personal were excellent. I thought that the invoice was a bit higher then I expected. More

by PERFETTO19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: RT Ives

May 16, 2025

Southern Kia Virginia Beach responded

We appreciate your feedback and are eager to better your return experience.

May 14, 2025

Dealership Rating
Employee Rating

As always service was great. Folks in the service center were very professional and courteous. More

by Tractor007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: RT Ives

May 16, 2025

Southern Kia Virginia Beach responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 14, 2025

Dealership Rating
Employee Rating

Service was awful and still no contact or information about service recall and tire rod. 3rd purchase will NOT purchase another More

by JASONDIEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 16, 2025

Southern Kia Virginia Beach responded

We value and appreciate your business, Jason. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

May 13, 2025

Dealership Rating
Employee Rating

Very professional and courteous,clean customer lounge, kept me informed on the progress of my car service More

by mlpond66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 09, 2025

Dealership Rating
Employee Rating

They were excellent direct and extremely informative on what to prepare for in my next visit as well as details on my current. More

by Cassandra Blakely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: RT Ives

May 08, 2025

Dealership Rating
Employee Rating

4 hours for my first service on my truck. I was the third person checked in. I watched the waiting room fill up and then empty out. Not one word from anyone about what was going on. I inquire More

by bryan79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 05, 2025

Dealership Rating
Employee Rating

Great service an also quick waited no longer then 30 minutes they also cleaned my car More

by kamcuffee1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 21, 2025

Dealership Rating
Employee Rating

Helpful and got the job done in a timely manner. Discussed the issues I was having and they were quick to help. More

by MICAH.PILILAAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 15, 2025

Dealership Rating
Employee Rating

I was very disappointed with the entire experience. I sat patiently in their waiting room for almost 2 hours. I finally went and asked how much longer it would be. Turned out my car had been ready for More

by SUPERG123
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Robert Sparks

April 08, 2025

Dealership Rating
Employee Rating

The service tech was very polite and accommodating. She listen to my questions and explained everything in a way I could understand. She was very transparent with the estimated costs associated with More

by SHASHONNA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wes Kavula

1
...

Dealership Inventory (373 Vehicles)

new 2025 Kia K5 car, priced at $29,165
2025 Kia K5
new
Snow White Pearl exterior
Automatic
Front-wheel Drive
new 2025 Kia Carnival Hybrid car, priced at $54,095
2025 Kia Carnival Hybrid
new
Snow White Pearl exterior
Automatic
Front-wheel Drive
new 2025 Kia Carnival Hybrid car, priced at $54,125
2025 Kia Carnival Hybrid
new
Aurora Black Pearl exterior
Automatic
Front-wheel Drive
new 2025 Kia Seltos car, priced at $26,300
2025 Kia Seltos
new
Snow White Pearl exterior
CVT
Front-wheel Drive
new 2025 Kia K5 car, priced at $27,825
2025 Kia K5
new
Snow White Pearl exterior
Automatic
Front-wheel Drive
new 2025 Kia Carnival Hybrid car, priced at $43,855
2025 Kia Carnival Hybrid
new
Aurora Black Pearl exterior
Automatic
Front-wheel Drive