Tracy Barkus | Page 18
Service Advisor
Southern Kia Virginia Beach
2369 Virginia Beach Blvd
Virginia Beach, VA 23454
231 Reviews
Write a Review231 Reviews of Tracy Barkus
June 17, 2024
Great service, great representatives, and an outstanding customer waiting area. More directions to the service area would help. customer waiting area. More directions to the service area would help. More
Other Employees Tagged: RT Ives, Wes Kavula, Robert Sparks
June 15, 2024
I dropped my car off the night before so they had it at 7 am! I made at least 6 calls between 2:30 and 5:30 and I one answered my calls nor did they return my calls! My neighbor took me to the dealership at am! I made at least 6 calls between 2:30 and 5:30 and I one answered my calls nor did they return my calls! My neighbor took me to the dealership at 5:45! When I walked in I explained that I was not in a good mood and explained why! The service advisor checked and he did not have any info on my car. He asked the cashier and she had the paperwork on my car! I told her that I had made at least six calls and no one answered or called me back! This is the first time I have had any problems with this dealership. I purchased my car there and they have always done the maintenance on it . They had always been on top of things!I was very disappointed this time not with the service they did but the fact they had my car all day and never answered any of my calls or called when my car was ready! More
Other Employees Tagged: RT Ives
June 14, 2024
I’m a Kia, Telluride owner, I’ve used the dealership for oil changes, and most recently recall. I usually wait for my vehicle. I can say without any hesitation, I’ve never experienced anything less than val oil changes, and most recently recall. I usually wait for my vehicle. I can say without any hesitation, I’ve never experienced anything less than valuable customer service. More
Other Employees Tagged: RT Ives, Wes Kavula, Robert Sparks
June 10, 2024
Everyone is always very professional and kind when I have to come to Kia for a recall to come to Kia for a recall More
Other Employees Tagged: RT Ives, Wes Kavula, Robert Sparks
June 07, 2024
The dealership was very friendly and professional. The dealership was prompt and I did not have to wait too long . I would recommend the dealership to others. The dealership was prompt and I did not have to wait too long . I would recommend the dealership to others. More
Other Employees Tagged: RT Ives, Wes Kavula, Robert Sparks
May 31, 2024
Prompt service. Finished earlier than expected. Friendly service personnel. I was given potential service for my vehicle and this info is on my carfax app. I appreci Finished earlier than expected. Friendly service personnel. I was given potential service for my vehicle and this info is on my carfax app. I appreciate the honesty More
Other Employees Tagged: RT Ives, Wes Kavula, Robert Sparks
May 30, 2024
Great customer service and was in and out pretty quickly! I would highly recommend them! I would highly recommend them! More
Other Employees Tagged: RT Ives, Wes Kavula, Robert Sparks

