Tracy Black
Tracy Black at Larson Ford

Tracy Black | Page 52

Business Director

Larson Ford

1150 Ocean Ave
Lakewood, NJ 08701

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5.0
534 Reviews
5.0

534 Reviews

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534 Reviews of Tracy Black

May 16, 2016

Dealership Rating
Employee Rating

Pressure free sales great experience Loved that I wasn't attacked at the door. Loved my sales person he wanted to make my visit stress free and he did. Everyone was accommodating Bob Barr More

by Mother71
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Robert F. Barranger Jr. , Big John Duncsak

May 17, 2016

Larson Ford responded

Hello Mother71, Congratulations on your new car purchase! Thank you so much for taking the time to leave us a review. I am thrilled to hear that you had an excellent car shopping experience with Robert. At Larson, we like to treat our customers like family and we aim to provide a relaxing atmosphere and an enjoyable experience. Robert is a wonderful salesman who really cares about assisting his customers. He is an important part of the Larson team (as are Big John and Tracy), and I am lucky to have him. I appreciate that you chose Larson and I hope you have a great time in your new ride! Best, Rob Larson, GM

April 16, 2016

Dealership Rating
Employee Rating

Enjoyable purchasing experience There is nothing worse than going into a dealership and dealing with pushy sales people but this was not the case with Larson Ford in Lakewood. Captai More

by Diana W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Capt. Ron Hrank, Bob Woodworth

Apr 18, 2016

Larson Ford responded

Hello Diana, Thank you for taking the time to leave us a review and congratulations on your new car purchase! I am thrilled that you enjoyed your car buying experience with Ron, Bob and Tracy. At Larson, we are a big family and we all work together towards the same goals; to find our customers their perfect vehicles and to provide superb customer service. Our staff is what makes our dealership so successful and I am lucky to have Bob, Ron and Tracy on my team. I appreciate that you chose Larson, and I hope you enjoy your new car! Best, Rob Larson, GM

April 06, 2016

Dealership Rating
Employee Rating

Very pleasant experience. From the minute I walked in to the dealership I was treated with respect.My salesman Chris was very knowledgeable and patient.He answered all my quest More

by Alfred Russo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Bristow

Apr 07, 2016

Larson Ford responded

Hi Alfred, Thank you for taking the time to leave us a review. Congratulations on your new car purchase! I am so pleased to hear that you had an excellent car buying experience with Chris. It is so important to us that our customers feel valued and respected when visiting us, and Chris does a wonderful job of making that happen. He is professional, genuine, and knowledgeable, and he does a great job of representing our brand's values. I truly appreciate your loyalty to Larson Ford, and I hope that you enjoy your new car! We look forward to seeing you again in the future. Best, Rob Larson, GM

March 31, 2016

Dealership Rating
Employee Rating

Purchase of Ford Edge Titanium We drove a Ford Edge Titanium as an insurance loaner while our Subaru was being repaired after an accident. While we loved our Subaru, we found the Ed More

by Natalie from Lakewood
Recommend Dealer
Yes

Other Employees Tagged: Robert F. Barranger Jr.

Mar 31, 2016

Larson Ford responded

Hi Natalie, Thank you so much for your kind review. Congratulations on your new Edge Titanium! The Edge is a great SUV, with so many convenient and high tech features! I am confident that you will enjoy driving your Edge for years to come. I'm so thrilled to hear that you had such a wonderful car buying experience with Robert and Tracy. They are vital members of the Larson team and they really work hard to help their customers find the perfect vehicle for a great price. Tracy and Robert will be so excited to read your review and to learn that you were satisfied with their service. I appreciate that you chose Larson Ford for your new car purchase, and thank you for recommending us. Have a blast in your new Edge! Best, Rob Larson, GM

March 31, 2016

Dealership Rating
Employee Rating

Too easy From the test drive, to the negotiation of a price, to the sitting down to complete the financial paperwork, everything about buying this car was sim More

by Easygoing18
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Robert F. Barranger Jr.

Mar 31, 2016

Larson Ford responded

Hello Easygoing18, Thank you for your outstanding review and congratulations on your new car! I am so thrilled to hear that you had such an excellent car buying experience with Robert. Robert is a great salesman who does a wonderful job representing the Larson brand. He understands how important it is to make customers feel comfortable and he will never pressure them into making any hasty decisions. You are 100% correct when you say that buying a car is a huge investment. We want you to be completely satisfied with your purchase and to always have a fun, stress-free car shopping experience at Larson. Thank you so much for choosing Larson Ford! Please do not hesitate to call us or stop in if we can ever be of further assistance to you in the future. Enjoy your new car! Warm Regards, Rob Larson, GM

March 31, 2016

Dealership Rating
Employee Rating

Friendly, professional and efficient dealer I had a really good experience purchasing a new vehicle at Larson Ford, Would highly recommend this dealership, and recommend buying American made car More

by Joe NJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert F. Barranger Jr.

Mar 31, 2016

Larson Ford responded

Hello Joe, Thank you for your kind review. Congratulations on your new car! I completely agree with your recommendation to buy American made cars. I'm pleased that you had an enjoyable car buying experience with Robert and Tracy. We really want our customers to have fun while car shopping and to look forward to the experience. I'm thrilled that we accomplished this goal with you. I truly appreciate that you chose Larson and thank you for recommending us. Enjoy your new car! Best, Rob Larson, GM

March 24, 2016

Dealership Rating
Employee Rating

Professionalism they made me feel really at home were very friendly, at no time pressure I felt like I wanted to sell something the seller Robert Barranger was very p More

by BrickBogota15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert F. Barranger Jr.

Mar 24, 2016

Larson Ford responded

Hello BrickBogota15, Thank you so much for your review and for choosing Larson Ford. Congratulations to you and your wife on your new car purchase! I am so pleased to hear that you had such a wonderful experience with Tracy. Tracy is an important part of the Larson team and she is incredibly knowledgeable, genuine, and loves to help her customers. Tracy does a wonderful job of representing our dealership and carrying out our core values. Thank you again for choosing Larson, and I hope you and your wife enjoy your new car! Best, Rob Larson, GM

March 20, 2016

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Employee Rating

Best car dealer ever! After a very bad visit to a local Ford dealer, I went online and found the exact car I wanted at Larson. Sent on online inquiry and received an email More

by lauralouann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 21, 2016

Larson Ford responded

Hello lauralouann, Thank you so much for your outstanding review and congratulations on your new car! I am so thrilled to hear that you had such a wonderful experience with us. We truly value our customers, and as a family run business, we like to also treat our customers like family. It's so wonderful that Robert and Tracy were able to get you into the perfect vehicle in a short period of time, and that they provided you with an overall enjoyable, stress-free car buying experience. Robert, Tracy, and Michele are important members of the Larson team, and they always do everything in their power to ensure that customers leave 100% satisfied. I appreciate that you took the trip out to see us at Larson Ford, and I hope that you enjoy your new car! Please do not hesitate to call us or stop in if we can ever assist you with anything else in the future! Best, Rob Larson, GM

March 15, 2016

Dealership Rating
Employee Rating

Larson Ford and me Everyone with whom I dealt with while I was leasing a car could not have been more helpful. This was my second time to lease a car, a Honda Civic. The More

by Squanwoman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Robert Larson , Chris Bristow

Mar 16, 2016

Larson Ford responded

Hello Squanwoman, Congratulations on your new car! Thank you so much for your kind review and for choosing Larson. It was wonderful to have the opportunity to work with you to find the perfect vehicle to meet your needs. It was our pleasure to return your previously leased vehicle. We really value our customers, and we will always do everything we can to make your leasing/purchasing transaction as smooth and enjoyable as possible. I'm pleased that you found Chris and Tracy to be helpful, and that they improved your experience with us. Chris and Tracy are vital members of the Larson team, and they do an excellent job representing our dealership. Thank you again for your review and for recommending us to your family and friends! I hope you have a blast in your new car. Please do not hesitate to call us or stop in if we can ever be of assistance to you in the future. Best, Rob Larson, GM

March 15, 2016

Dealership Rating
Employee Rating

Short and sweet! We recently purchased. 2016 Ford Titanium Escape. Had a great experience. Started the process on line. Jennifer C. was great! She answered all my emai More

by Ruby Red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Bristow, Jennifer C, online sales

Mar 16, 2016

Larson Ford responded

Hi Ruby Red, Thank you for taking the time to leave us a review! Congratulations on your new Escape! You purchased one beautiful vehicle, and I know that you will have so much fun driving it!It's so wonderful to hear that you had a great buying experience from beginning 'til end. We want our customers to have fun when they car shop and to never feel stressed or pressured into making any hasty decisions. Our staff members do an excellent job of working together to work towards the same goal, to provide our customers with top notch customer service. Thank you for choosing Larson, and I hope that you enjoy your new Escape! Best, Rob Larson, GM

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