Tracy Black | Page 54

Short and sweet I am a returning customer and Bobby B handled my transaction with professionalism and courtesy. Came in an hour before closing then picked up my vehi I am a returning customer and Bobby B handled my transaction with professionalism and courtesy. Came in an hour before closing then picked up my vehicle the next morning. Cant get any better than that. Joe L. More

Report | Print

Customer service at its finest! My husband and I purchased an F-150 this past weekend and experienced customer service at it's finest. You nailed it! Our salesman (Bobby Barranger) w My husband and I purchased an F-150 this past weekend and experienced customer service at it's finest. You nailed it! Our salesman (Bobby Barranger) was amazing. He was so knowledgeable and personable and never pressured us. He made us feel very comfortable, like we were working with a friend. We had been to several other dealers over the past week and had truly awful experiences at each one. We had an appointment with Bobby and knew the second he stood up and introduced himself that we liked him and were in good hands. It is clear that you have put thought and effort into finding ways to ensure the customer has a great experience. It worked. Loved the bag you gave us to clean out our old car. Great idea! Thank you to everyone who played a part in our experience and especially to Bobby B. who did a really did a phenomenal job. Well Done! More

Report | Print

great customer service does exist in 2015 After many purchases at Larson Ford. Service is 5star in all areas. Ron,Robvp,Tim,Tracy,Kyle,Donna.. the A+ team 4me. Thanks 2 all. After many purchases at Larson Ford. Service is 5star in all areas. Ron,Robvp,Tim,Tracy,Kyle,Donna.. the A+ team 4me. Thanks 2 all. More

Report | Print

That's why Larson's been my choice for 15 years. This is the first time I've ventured to the internet to assist me in buying a new car. I've been considering my truck purchase for over a year (with This is the first time I've ventured to the internet to assist me in buying a new car. I've been considering my truck purchase for over a year (with the F-150 at the top of my list since the get-go). I've researched all brands including Chevy Silverado, GMC Sierra, RAM 1500 and Toyota Tundra. My research brought me right back to Ford. Once I made my decision to go with Ford, my next choice was to choose the dealership. At the top of my list was Larson Ford whom I've dealt with since 2000. I've purchased 5 vehicles from them. I still own two of those vehicles, a 2002 Thunderbird & a 2003 Expedition (both of which I bought new). I went to the Ford website and "built" the model and options that I wanted and selected 5 local Ford dealers to get a quote. On all counts, Larson Ford blew the competition out of the water, including responsiveness, professionalism, pricing and honesty. My representative, Robert Barranger, helped me to make all of the right decisions that led to the purchase of my 2015 Lariat F-150 (with all the options that I wanted and/or needed). I look forward to taking delivery in late August or early September. More

Report | Print