Tracy Chavers
Tracy Chavers at Lou Fusz Kia

Tracy Chavers | Page 2

Collison Center Manager

Lou Fusz Kia

1025 N Lindbergh Blvd
St. Louis, MO 63132

5.0
20 Reviews
5.0

20 Reviews

Write a Review

20 Reviews of Tracy Chavers

February 21, 2023

Dealership Rating
Employee Rating

Great service, very knowledgeable and courteous. Appreciate the time and energy they spent helping me. More

by ellie2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 24, 2023

Lou Fusz Kia responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

December 30, 2022

Dealership Rating
Employee Rating

Brian did a great job. He was very busy but managed everything extremely well. We love the new Sportage. More

by Daniel.genovese
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 05, 2023

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

December 21, 2022

Dealership Rating
Employee Rating

Excellent customer service. Wait time was not long. They want they recommend for your and let you make decisions. More

by lynnmays45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2022

Lou Fusz Kia responded

Thank you! We are happy to have you as our customer, and we hope to see you again! Please let us know how we can give you a five-star experience next time!

July 27, 2022

Dealership Rating
Employee Rating

I got a flat tire (as in TOTALLY flat) on a Saturday morning. I called Lou Fusz and they were able to take me same day (after I put on the spare). They squeezed me in and I waited less than an hour. I a More

by julhenslee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2022

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

July 15, 2022

Dealership Rating
Employee Rating

Fast, efficient, reliable and friendly! Always a pleasure to get work done here! Great people, great time! Thank you very much! More

by kingtypo246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Stumm, Adam Berry

Jul 18, 2022

Lou Fusz Kia responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

Jul 18, 2022

kingtypo246 responded

Keep up the great work, and I will be back.

July 13, 2022

Dealership Rating
Employee Rating

It was an awful long wait for as little work that was done. I was pleased that it only came to $68.00. Still, 2 hours for an oil change is rather excessive. More

by thechessking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2022

Lou Fusz Kia responded

Thank you for bringing this issue to our attention. We will be passing your message along and we look forward to giving you a five-star experience next time!

May 10, 2022

Dealership Rating
Employee Rating

Curtis was receptive, direct and customer focused. He is extremely knowledgeable of the vehicle we purchased. He patiently took time to review all the features and provided good instructions on all More

by bjgadlage27
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Kloempken, Curtis Laws, Ashley Sullivan , Crystal Cody

May 11, 2022

Lou Fusz Kia responded

Thank you for taking the time to leave us a review! We are happy to work with you and we look forward to seeing you again!

May 10, 2022

Dealership Rating
Employee Rating

Very helpful, detailed and great customer service. This is the 2nd or 3rd time I’ve used them and they are great for any make/model . More

by alaumeyer868
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brett

May 11, 2022

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review! Thank you for your kind words. We look forward to seeing you again!

September 09, 2021

Dealership Rating
Employee Rating

They are friendly and on time. It is always a good experience. I I have recommended people and one person bought a SUV. Thank you More

by marcib7733
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2021

Lou Fusz Kia responded

Thank you for taking the time to leave us a review! We appreciate your business and your recommendation of our store! We look forward to serving you in the future!

February 25, 2020

Dealership Rating
Employee Rating

Terrible. Terrible. Terrible. Fixed my car four times. Still not right. I could do Better with a spray paint can. Four months later I’m still not satisfied and they don’t care. Literally worst follow up, More

by eagantime
Recommend Dealer
No

Other Employees Tagged: Mike Feinstein

Feb 25, 2020

Lou Fusz Kia responded

Mr. Eagan, I’m sorry we could not meet your expectations. We strive to do our best, and in this case, didn’t meet your level of excellence. It should be noted that we purchase and painted three different bumpers, all to your dissatisfaction. We had our work reviewed by independent insurance estimators who all felt the work was satisfactory. We will work to get better.

2

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