Tracy Goodwin

Ryan did a great job in all aspects of my order and purchase. Service did a really nice job applying the surface protection. Great experience. This is my 3d vehicle I got here and it's always been a purchase. Service did a really nice job applying the surface protection. Great experience. This is my 3d vehicle I got here and it's always been a good experience. More

by plklemash Verified Customer Verified Customer

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I have only dealt with the service dept on accessories from our new vehicles. There seems to be an issue in the parts department. I got two acc with my purchase and went to The apt to install and both wer from our new vehicles. There seems to be an issue in the parts department. I got two acc with my purchase and went to The apt to install and both were wrong size or part on two separate appointments. Mudflaps and tonneau covers should not be difficult. I also inquired about a tailgate damper/assist and was given bad info on that part. I was told it was already on my truck and that it only helps lift and not slow the drop. Both incorrect. I am actually uncomfortable calling back now to try and purchase this part. I have had a good experience with the actual service and labor installing these parts once the right ones cane in. Myvsaleasman Brian actually comped me on the mudflaps to compensate for the inconvenience. More

by jimcraig1981 Verified Customer Verified Customer

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Melissa treated me like a friend from the start, was not pushy in any way but did everything she could to get a deal done on a used truck. She even worked with the finance team to get me a better rate than pushy in any way but did everything she could to get a deal done on a used truck. She even worked with the finance team to get me a better rate than my own credit union provided. I highly recommend Melissa to anyone shopping for a new or used vehicle. More

by tabauer73 Verified Customer Verified Customer

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Our sales rep, Bill Marnich, was straightforward and great to work with. We live over three hours away but they made our trip worthwhile. Very friendly staff, good inventory. We found the truck we wante great to work with. We live over three hours away but they made our trip worthwhile. Very friendly staff, good inventory. We found the truck we wanted at a great price. More

by msowards1979 Verified Customer Verified Customer

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Very courteous and knowledgeable of their product and east to deal with, and addresses all my concerns and questions east to deal with, and addresses all my concerns and questions More

by barbiedoll.welch49 Verified Customer Verified Customer

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Melissa was a pro at what she does. Pleasure working with her from beginning to the end. Pleasure working with her from beginning to the end. More

by bruce_ken Verified Customer Verified Customer

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CJ was an outstanding salesperson—professional, knowledgeable, and a true pleasure to work with. He went above and beyond to make the process smooth. Unfortunately, the overall experience fell s knowledgeable, and a true pleasure to work with. He went above and beyond to make the process smooth. Unfortunately, the overall experience fell short of 5 stars due to the lack of engagement from management. Neither the GSM, GM, nor SM introduced themselves, and they appeared disengaged throughout the process. Financing also took longer than expected; while I was told 3:00 p.m., the process wasn’t completed until closer to 4:30 p.m. I do appreciate that my wife was provided a ride home during the wait. This would have easily been a 5-star experience if more effort had been made by management. CJ, however, is a solid 5 out of 5 and deserves full recognition. More

by powerstroke8994 Verified Customer Verified Customer

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As a Z-Plan Purchase my new F-150 was rather simple. I was very satisfied with the professional approach provided by Barry Duffey. His explanation of all the bells and whistles at time of delivery was e I was very satisfied with the professional approach provided by Barry Duffey. His explanation of all the bells and whistles at time of delivery was excellent. The truck has surpassed my expectations. I'm hoping my immediate use continues to be just as satisfying. More

by bellvd Verified Customer Verified Customer

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Having had a good experience with Washington Ford in the past, I know I would receive the same, and was not disappointed. past, I know I would receive the same, and was not disappointed. More

by may3wd Verified Customer Verified Customer

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Well done and they made it easy! they have everything ready for me as fast as possible. they have everything ready for me as fast as possible. More

by srohrig Verified Customer Verified Customer

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