Melissa James-Hancher

I was in the market for a new mid-size pickup truck and found exactly what I was looking for at the Washington dealership. The entire process was incredibly smooth from my arrival and test drive with Meli found exactly what I was looking for at the Washington dealership. The entire process was incredibly smooth from my arrival and test drive with Melissa; through the financing/paperwork with Darren; all the way up to the moment I drove off the lot. The staff was polite, helpful, and knowledge on everything I needed to know. It was a very positive experience, and I would highly recommend Washington Ford, Melissa, Darren, and the rest of the staff to anyone in the market for a vehicle. More

by connolly0703 Verified Customer Verified Customer

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Melissa made the whole process a pleasure. It was great working with her and the entire staff. It was great working with her and the entire staff. More

by WASKRS Verified Customer Verified Customer

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Dealership is clean with lots of trucks to chose from. Very kind and helpful staff. Very kind and helpful staff. More

by DINOMITE1000 Verified Customer Verified Customer

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I was looking for a specific type of vehicle at my price range and they had one. I purchased it and, thus far, I am very pleased. Melissa was wonderful. Listened to me ans answered all my questions. Everyon range and they had one. I purchased it and, thus far, I am very pleased. Melissa was wonderful. Listened to me ans answered all my questions. Everyone there was very professional and friendly. More

by maryannloar64 Verified Customer Verified Customer

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I was pleased with the low pressure but prompt responses to my questions and concerns to my questions and concerns More

by gwhchaines Verified Customer Verified Customer

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The dealership was nice and friendly, and fast. the only problem is have is with the truck i bought. It was new so realy has nothing to do with the dealership. Have only 600 miles on it and have to the only problem is have is with the truck i bought. It was new so realy has nothing to do with the dealership. Have only 600 miles on it and have to take it back in for service for the second time. More

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Extremely pleasant, knowledgeable personnel. Melissa was great and helpful in every way. Would certainly recommend Washington Ford. Melissa was great and helpful in every way. Would certainly recommend Washington Ford. More

by rjbad Verified Customer Verified Customer

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Melissa was great! She was extremely patient and helpful. She was very personable and down to earth. 10/10! She was extremely patient and helpful. She was very personable and down to earth. 10/10! More

by Heather Verified Customer Verified Customer

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The Dealership was extremely clean and modern. The staff was friendly and helpful. Washington Ford had a nice selection of vehicles available. The staff was friendly and helpful. Washington Ford had a nice selection of vehicles available. More

by ellis.eileen Verified Customer Verified Customer

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Very great dealership to deal with. Gave the best price on trade in and on price overall. Gave the best price on trade in and on price overall. More

by jmdriscoll84 Verified Customer Verified Customer

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