Tracy Meador | Page 10

Our family has always had an extremely positive experience at Southern team. My recent car buying experience was no exception. experience at Southern team. My recent car buying experience was no exception. More

by dswiley7 Verified Customer Verified Customer

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You have great and considerate employees, unfortunately the wait time was much too long for us. the wait time was much too long for us. More

by SCICHOWSKI Verified Customer Verified Customer

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Professional, flexible, delivered service on time. I would highly recommend this group for all vehicle needs. I would highly recommend this group for all vehicle needs. More

by vmitrack1 Verified Customer Verified Customer

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Everyone at Southern team are very helpful. They understand I am normally in a rush and always accommodate. They understand I am normally in a rush and always accommodate. More

by TAMARA.HARPER Verified Customer Verified Customer

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Tracy was Great to work with and made purchasing so easy. Very knowledgeable and friendly. Highly recommend. Very knowledgeable and friendly. Highly recommend. More

by dustinw1117 Verified Customer Verified Customer

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It was a pleasure working with Tracy. She was very considerate and approachable regarding any questions I had. I believe she was the best car salesman that I have worked with over the yea She was very considerate and approachable regarding any questions I had. I believe she was the best car salesman that I have worked with over the years. More

by msports56 Verified Customer Verified Customer

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dropped from 5 star to 4 because I did a review 1st time you sent it but this is like the 4th time I received this e-mail???? you sent it but this is like the 4th time I received this e-mail???? More

by JRSPOTSM Verified Customer Verified Customer

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Excellent service and assistance in finding me the perfect vehicle! Appreciate their dedication and commitment every step of the way. perfect vehicle! Appreciate their dedication and commitment every step of the way. More

by MATTHEWFIELD Verified Customer Verified Customer

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Great as always. Have bought from first team for years. 9 cars total. They should be thanking me lol Have bought from first team for years. 9 cars total. They should be thanking me lol More

by STEPH16 Verified Customer Verified Customer

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I have previously purchased a new Nissan vehicle from them in 2016 when they were First Team and really loved the experience I had then. They worked with me on my trade-in, price, and got my payments to them in 2016 when they were First Team and really loved the experience I had then. They worked with me on my trade-in, price, and got my payments to exactly where I wanted and I only spent about two hours there total from start to finish. However, when I went to purchase a brand new 2022 Hyundai Hybrid from what is now Southern Team, I had a completely different and vastly disappointing experience. I know that due to the pandemic and supply chain issues, hybrid vehicles are harder to come by now. So when one was finally available for purchase at Southern Team, I jumped at the chance. However, there was literally NO flexibility with price or payments (including with my trade-in which was a flat offer with no room for negotiating). If anything, I ended up paying way MORE than the MSRP, which is ridiculous. In addition, they forced me to pay $1200 for a LoJack system and "ACW Traceable theft" (which I assume is part of the system?) that was installed on the car, which I did not consent to (and am unable to remove since I don't even know where it's been placed). Hyundai already offers BlueLink for all their new vehicles which basically offers the same exact services as LoJack (remote car finder, on demand diagnostics and tracking, etc), so adding this onto the vehicle was pointless and not something that I wanted at all. They told me that the LoJack was required by Southern Team and was not something that was negotiable. Honestly, I should have just walked away from the purchase then and gone to Duncan Hyundai for a better experience. But, I knew that finding another Hyundai Hybrid would take time and this one was already available to me, so I ended up purchasing it anyway. Although I have really enjoyed the car itself, I do regret the purchase and don't think I'll ever be purchasing a new vehicle from Southern Team again. They are clearly out to make as much profit as possible and rip off the consumer by adding on unnecessary accessory systems such as "LoJack" at the consumer's cost (and I'm sure they're getting an additional kickback from the company that makes LoJack as well, for "selling" so many) in addition to marking up vehicles above MSRP for the final sales price and charging $800 for a processing fee. Southern Team is NOT a dealership that I would ever recommend anyone purchasing a car from and they've certainly lost a customer in me. More

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