Trapper Holden
Trapper Holden at Tanner Motors

Trapper Holden | Page 3

Service Advisor

Tanner Motors

620 W Washington St
Brainerd, MN 56401

Contact Me
4.7
84 Reviews
4.7

84 Reviews

Write a Review

84 Reviews of Trapper Holden

August 21, 2026

Dealership Rating
Employee Rating

Left two phone messages to set up an appointment, calls were never returned. Finally set up the appointment online which was relatively easy. If I can't set up an appointment over the phone just say so More

by lghedberg
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Glen Ertl

Aug 27, 2026

Tanner Motors responded

Thank you for your feedback. We apologize that your phone messages were not returned—this is not the level of communication we expect from our team. We’re glad the online scheduling process was easy and that your onsite service was timely, courteous, and clearly explained. We appreciate your business and will use your feedback to improve our phone follow-up.

August 18, 2026

Dealership Rating
Employee Rating

Employees are all pretty nice guys. Employees are great. Employees are great. Employees are great. More

by DANJOHNSON361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Glen Ertl

Aug 27, 2026

Tanner Motors responded

Dear DANJOHNSON361, thank you so much for taking the time to share your experience with us! We are thrilled to hear that our team made such a positive impression during your recent service visit. We strive to provide excellent care for both our customers and their vehicles, and your feedback is truly appreciated. We look forward to serving you again!!

August 16, 2026

Dealership Rating
Employee Rating

We were able to get our vehicle in for service the next day. The service team found the problem with in an hour and ordered the part which came the next day. Fixed it that morning and called to let us know More

by Sue W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Glen Ertl

Aug 27, 2026

Tanner Motors responded

Dear Sue, Thank you so much for sharing your positive experience with our service department! We are thrilled to hear that our team was able to get you in quickly, diagnose the issue efficiently, and complete the repair in a timely manner. Getting you back on the road safely and promptly is always our goal. We appreciate your feedback and your business, and we look forward to assisting you with any future service needs! Best regards,

August 16, 2026

Dealership Rating
Employee Rating

I was able to schedule same day service appointment. Power steering harness check for recall inspection. Also had them look at the adaptive transmission as the jeep has at times continued to accelera More

by charles.tersteeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Glen Ertl

Aug 27, 2026

Tanner Motors responded

Dear Charles, Thank you for choosing Tanner Motors for your service needs. We are glad we could accommodate your request for a same-day appointment to address your recall inspection. Your safety is our top priority, and we take your report regarding the transmission and acceleration concerns very seriously. We would like to ensure that this issue is thoroughly investigated and resolved for you as quickly as possible. Please contact our Service Manager at your earliest convenience so we can discuss the findings from your visit and determine the next steps to ensure your Jeep is operating safely and correctly. We appreciate your feedback and look forward to speaking with you soon. Best regards, The Tanner Motors Service Team

August 15, 2026

Dealership Rating
Employee Rating

Great dealership and a great service department they were very helpful with the whole car buying experience would definitely recommend! More

by DYUNGBAUER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Senn

Aug 27, 2026

Tanner Motors responded

Thanks for the 5-star review, Judy! We are so pleased to hear that Shannon provided you with such a wonderful experience. It is our goal to ensure every customer feels supported throughout their visit, and we are thrilled that you would recommend our team. We truly appreciate your kind words and look forward to serving you again in the future!

August 09, 2026

Dealership Rating
Employee Rating

They were easy to work with and kept me informed about what they were doing. Very friendly. More

by MJSCHLEIF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Glen Ertl

Aug 14, 2026

Tanner Motors responded

Thank you for your kind words! We always strive to make our clients' experience smooth and enjoyable. We're glad to hear that you found us easy to work with and that our communication kept you informed. We truly appreciate your support!

August 09, 2026

Dealership Rating
Employee Rating

I’m very happy with the Tanner Service Department. The employees are friendly, quick, and thorough. More

by KELLEYNELSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2026

Tanner Motors responded

Thank you so much for the positive feedback! We're thrilled to hear that our service department met your expectations and provided friendly, efficient, and thorough service. We appreciate your trust in us and look forward to serving you again in the future.

August 08, 2026

Dealership Rating
Employee Rating

Excellent service. Great people to work with. Always courteous and polite. Answer any and all of my questions. Thanks. More

by TJLINK468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Glen Ertl

Aug 14, 2026

Tanner Motors responded

Thank you for the kind words! #TEAMTANNER takes great pride in providing excellent service and we're so glad that you've had a positive experience working with us. We appreciate your business and look forward to continue answering any questions you may have.

August 07, 2026

Dealership Rating
Employee Rating

the people are great to work with - perform excellent service- fast efficient - and let you know all the ins and outs More

by lkazan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2026

Tanner Motors responded

Thank you so much for your kind words! We take pride in providing top-notch service and making sure our customers are well-informed. It's always a pleasure working with you! 🙌 #ClientLove #EfficientService #ExcellentTeam

August 07, 2026

Dealership Rating
Employee Rating

Some good, some bad. Glen was excellent but the person helping me with dropping off the vehicle would benefit from some additional training. When he could not answer cost More

by joejonly070124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Glen Ertl

Aug 14, 2026

Tanner Motors responded

We apologize for any inconvenience during your visit. We'll address the training needs and ensure that all questions are answered in a timely manner. Thank you for bringing this to our attention.

3
...

Dealership Inventory (169 Vehicles)

new 2026 Ram 1500 car, priced at $47,632
2026 Ram 1500
new
Black exterior
Automatic
Four-wheel Drive
new 2026 Jeep Grand Cherokee L car, priced at $48,983
2026 Jeep Grand Cherokee L
new
Gray exterior
Automatic
Four-wheel Drive
new 2026 Ram 1500 car, priced at $50,624
2026 Ram 1500
new
Gray exterior
Automatic
Four-wheel Drive
new 2026 Jeep Wrangler car, priced at $56,139
2026 Jeep Wrangler
new
Gray exterior
Automatic
Four-wheel Drive
new 2026 Ram 3500 car, priced at $71,279
2026 Ram 3500
new
Gray exterior
Automatic
Four-wheel Drive
new 2027 Ram 3500 car, priced at $61,830
2027 Ram 3500
new
White exterior
Automatic
Four-wheel Drive