Trapper Holden
Trapper Holden at Tanner Motors

Trapper Holden | Page 4

Service Advisor

Tanner Motors

620 W Washington St
Brainerd, MN 56401

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4.7
84 Reviews
4.7

84 Reviews

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84 Reviews of Trapper Holden

August 05, 2026

Dealership Rating
Employee Rating

Great job and reasonable price. I especially like the free car wash. They gave me a discount even though I forgot to print the Mopar coupon! More

by aclalan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Glen Ertl

Aug 07, 2026

Tanner Motors responded

Dear aclalan, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you were satisfied with both the quality of our service and the value we provide. Going the extra mile—like applying that discount even without the coupon—is just part of how we like to take care of our customers, and we’re glad you enjoyed the complimentary car wash. We truly appreciate your feedback and look forward to welcoming you back to Tanner Motors for your future automotive needs. Best regards, #TeamTANNER

August 01, 2026

Dealership Rating
Employee Rating

Always fast and friendly. They treat you with respect and kindness. I love going to tanners ! More

by Big G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Glen Ertl

Aug 07, 2026

Tanner Motors responded

Dear Big G, Thank you so much for the fantastic review! We are thrilled to hear that you consistently have a fast and friendly experience with us. Our team strives to treat every customer with the utmost respect and kindness, and it truly makes our day to know that you love coming to Tanner Motors. We look forward to seeing you again soon for all your future automotive needs! Best regards, #TeamTANNER

July 31, 2026

Dealership Rating
Employee Rating

I was happy with the no nonsense service at Tanner. Everything was handled quickly and the job done right. Best of all there no surprises! More

by RICKSHA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2026

Tanner Motors responded

Dear RICKSHA0, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you found our service team to be efficient, straightforward, and professional. Providing a "no nonsense" experience with transparent pricing is exactly what we strive for, and we are glad we met those expectations during your recent visit. We appreciate your business and look forward to serving you again whenever your vehicle needs attention. Best regards, The Tanner Motors Service Team

July 31, 2026

Dealership Rating
Employee Rating

We had some recall work to do. .. the parts were ordered and we were in and out the door as scheduled. Had to reset the clock. More

by blueribbonfoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2026

Tanner Motors responded

Dear blueribbonfoto, Thank you for choosing Tanner Motors for your recall service. We are pleased to hear that our team provided a timely and efficient experience regarding your parts order and appointment scheduling. We strive to provide professional service and appreciate you bringing the issue regarding the vehicle's clock to our attention. We apologize for this oversight, as we aim to return every vehicle in pre-service condition. We have shared your feedback with our service technicians to ensure this detail is not missed during future visits. We appreciate your business and look forward to serving you again. Best regards, The Team at Tanner Motors

July 31, 2026

Dealership Rating
Employee Rating

Communication not the best on giving status of progress and hard to get ahold of More

by BURNARDTORI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2026

Tanner Motors responded

Thank you for providing your feedback regarding your recent service visit. We sincerely apologize that our communication did not meet the high standards we strive for, and we appreciate you bringing this to our attention. We are actively reviewing our processes to ensure we keep our customers better informed throughout the repair process. Despite the challenges with updates, we are pleased to hear that you had an otherwise positive experience with us. We value your business and would love the opportunity to provide you with a more seamless and communicative experience during your next visit. If you would like to discuss your experience further, please feel free to reach out to our service management team directly. Best regards, The Tanner Motors Service Team

July 22, 2026

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Employee Rating

Just a note to say the guys in the service department, do a great job in keeping you informed and making sure things are done right! More

by jeffjanegeorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Glen Ertl

Jul 30, 2026

Tanner Motors responded

#GREATJOB #TEAMTANNER Thank you! We strive to keep you informed!

July 20, 2026

Dealership Rating
Employee Rating

Stopped in because I thought I had a tail light out. Got in right away. Was surprised they came back to tell me shortly after that my lights were fine. Instead, I needed to get the wiring fixed on my R More

by KELLI.DRAEGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Glen Ertl

Jul 30, 2026

Tanner Motors responded

Thank you for your kind words and for choosing our business. We pride ourselves on honesty and excellent service. It was our pleasure to assist you, and we look forward to serving you again in the future. Thank you for trusting us with your RV's needs.

July 19, 2026

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Employee Rating

Just moved up here and was at a loss when my Jeep was recalled. Tanners service took care of everything. Thank you! More

by AHANSON818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2026

Tanner Motors responded

Thank you so much for taking the time to share your positive experience with Tanner Nissan! We are thrilled to hear that Trapper and our service team could provide you with a smooth and worry-free experience regarding your Jeep recall. We know how stressful moving can be, and we are honored that you chose us to help you get settled. We look forward to seeing you again for all your future automotive needs—welcome to the neighborhood!

July 17, 2026

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Employee Rating

Our service was excellent, professional, extremely FAST. The service manager had exceptional communication with us about our issue. We were back on the road with very little down time. More

by HUKFAM5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Glen Ertl

Jul 30, 2026

Tanner Motors responded

Dear HUKFAM5, Thank you so much for taking the time to share your experience with our service department. We are thrilled to hear that you found #TEAMTANNER to be professional and efficient, and we are especially glad that our service manager provided the clear communication necessary to get you back on the road quickly. Your feedback is truly appreciated, and we look forward to serving you again in the future.

July 15, 2026

Dealership Rating
Employee Rating

Tanner was great to work with. Unfortunately, the problem was not fixed and truck is not drivable. More

by GOODFOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Glen Ertl

Jul 20, 2026

Tanner Motors responded

Dear GOODFOOD, Thank you for bringing this to our attention. We sincerely apologize that your experience with our service department did not result in a resolved issue, and we are very concerned to hear that your truck remains undrivable. Providing high-quality, reliable repairs is our top priority. Please reach out to our Service Manager, Glen Ertl, at your earliest convenience so we can discuss the current status of your vehicle and prioritize getting you back on the road safely. We appreciate your feedback and hope to resolve this for you as quickly as possible. Sincerely, The Tanner Motors Team

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