Travis Albarran

I am impressed that all of the people involved in my purchase transaction had the best interest of the costumer. They were all pleasant and easy to work with. purchase transaction had the best interest of the costumer. They were all pleasant and easy to work with. More

by rjcata Verified Customer Verified Customer

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The staff was very professional, knowledgeable, and courteous. This dealership offers the best packages and deals on a wide selection of vehicles. This was our second vehicle from Sutherlin. We will be courteous. This dealership offers the best packages and deals on a wide selection of vehicles. This was our second vehicle from Sutherlin. We will be back in the future and I recommend them to my friends and coworkers. More

by gofly1onadonut Verified Customer Verified Customer

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RUN AWAY AS FAST AS YOU CAN My nightmare started when I brought my leased Platinum Rogue in for routine servicing, a recall, and new wipers — all covered under my 3-year prepaid service contract. Simple en brought my leased Platinum Rogue in for routine servicing, a recall, and new wipers — all covered under my 3-year prepaid service contract. Simple enough. Then Travis approached me and sold me a gorgeous, fully loaded 2017 Infiniti Q50. That’s when everything went wrong. I was sold a car without the whole story. I have disabilities and require printed documents to process written legal materials. THIS IS WHERE THEY GET YOU. BEWARE: Anthony Travarez is the reason people call car dealers sleazeballs. He refused to provide a printed copy of either contract before signing — against company policy — and I left without one. To this day, I don’t know the exact price I was charged. I received a useless jump drive instead of paperwork. I was also never allowed to get an insurance quote. “Not necessary,” Sleazy said, as he rushed me off the lot. Obviously, if I’d received that quote — which would have doubled my car payment — the sale would have ended right there. And here’s the kicker: this model is a high-theft vehicle. Imagine an elderly woman being dragged out of it. I called Travis and arranged to return the car. After humbling myself in his office over making such a rushed decision — and losing my lease in the process — Travis showed me what I could “afford.” Apparently, the only vehicle on the lot within my budget was a stripped-down Kicks advertised at $20,000+. Take it or leave it. Then Sleazy handed me a paper — finally something I could actually read. It stated that my leased Rogue was listed as a trade-in. I was told the lease was already gone. So now the Q50 deal was void and my lease was surrendered. I stood up to leave. “We’re done,” I said. Not so fast. Sleazy announced he would “recreate” the Q50 paperwork and that I could only leave in that car. Again, no printed documents. I was forced into signing for a stripped vehicle I couldn’t believe I was paying $400/month for 84 months — on an $18,000 car. He buried over $4,000 in added charges, inflating the price to nearly $24,000. He called over 7 lenders to secure more than 100% financing on a car with a zero trade-in balance. How do you finance $24,000 on a $20,000 car with nothing owed on the trade? You hire Anthony Travarez. And you make sure the customer can’t read the numbers on the screen.​​​​​​​​​​​​​​​​ More

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Customer service overall is very good. The service department is efficient and user friendly. Sales process can be frustrating and demeaning. The service department is efficient and user friendly. Sales process can be frustrating and demeaning. More

by V.MELOGRANO Verified Customer Verified Customer

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We really appreciated our Salesperson, Travis. He listened to what we wanted and helped find it within our budget! We also appreciated Orlando, the finance manager. He walked us through the pur He listened to what we wanted and helped find it within our budget! We also appreciated Orlando, the finance manager. He walked us through the purchasing process and was very pleasant to work with. Both Travis and Orlando were very welcoming of our teenagers that were with us, including our son with Autism. They made them feel included in the experience. More

by asorrow04 Verified Customer Verified Customer

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Great customer service , never felt pressure to buy the vehicle .would recommend to family friends vehicle .would recommend to family friends More

by josesantiago_29 Verified Customer Verified Customer

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I’m beyond happy with my purchase. Sutherlin Nissan never disappoints, my family has a loyalty to Sutherlin Nissan due to their honesty and dedication to making us feel comfortable and Sutherlin Nissan never disappoints, my family has a loyalty to Sutherlin Nissan due to their honesty and dedication to making us feel comfortable and confident in our purchases. I’d 100% recommend Travis A. specifically, he’s very open and honest. He makes sure all your questions and concerns are appropriately addressed and that you leave content. More

by SUSSYNICOLE23 Verified Customer Verified Customer

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Travis and Kenneth went above and beyond to make my experience a happy one! I will be a repeat Customer. experience a happy one! I will be a repeat Customer. More

by CMROSATO2015 Verified Customer Verified Customer

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After a horrible experience at another Nissan dealership where we dealt with pushy and dishonest tactics, I was honestly pretty nervous about walking into Sutherlin Nissan—but the difference was night and d where we dealt with pushy and dishonest tactics, I was honestly pretty nervous about walking into Sutherlin Nissan—but the difference was night and day. From the moment we arrived, everyone at Sutherlin was friendly, welcoming, and genuinely positive. Our sales rep, Travis, had everything ready to go—he already had the exact truck we were interested in pulled up front and had all the information I requested prepared ahead of time. There was zero pressure the entire time. We were never rushed, never pushed, and Travis gave us space while still being available whenever we had questions. Honestly, he’s the best sales rep I’ve ever worked with—kind, respectful, and professional. What really stood out was the transparency. They were completely upfront about pricing and fees and never tried to hide anything or play games with numbers. Travis also helped us get a great deal on the truck and worked with us every step of the way. We brought our young kids with us, and of course that ended up being the day they decided to argue, cry, and be loud—but the staff was incredibly patient and understanding, which meant a lot to us. During the test drive, I pointed out a couple of things on the truck before we had even committed to buying it. Travis immediately assured me it would be taken care of, and sure enough, after the test drive it was already being sent to the shop. The repairs were completed quickly and done right. Even the finance team—who I usually dread dealing with—was great. No attitude, no pressure, just straightforward and easy to work with. Overall, this was a 10/10 experience. If you’re hesitant about dealerships because of past experiences, I highly recommend giving Sutherlin Nissan a chance. They truly do things the right way. More

by Zsmith Verified Customer Verified Customer

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Great dealership experience! Travis was very professional and offered a very laid-back, and pleasant purchase. I was able to test drive the exact make and model vehicle without h Travis was very professional and offered a very laid-back, and pleasant purchase. I was able to test drive the exact make and model vehicle without hassle, they even pulled it out of the show room for me. Finance was also a pleasure to work with in order to close the deal. Got a great price on an awesome car. Thank you Sutherlin Nissan for making my first Nissan Z purchase fun and hassle-free! More

by davidfortier9 Verified Customer Verified Customer

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