Travis Kessler | Page 16

Hill Country Honda responded

Thank you for your positive feedback! We're pleased to hear that the service was completed within the promised time frame and that our recommendations for other services were clear. We appreciate your trust in our expertise and recommendations. It's great to know that you'll be returning for additional services as needed. If you have any questions or need assistance in the future, please don't hesitate to reach out. We're here to ensure that your experience with us remains consistently positive, and we're grateful for the opportunity to serve you well!

Hill Country Honda responded

Thank you for sharing your positive experience with us! We're delighted to hear that you appreciate our quick customer greeting and that your auto needs are consistently met. We value your feedback about our repair prices and appreciate your understanding. We're glad that Travis K has been able to provide you with knowledgeable assistance in both automotive repair and customer service. It's fantastic to know that you own three Honda vehicles from Hill Country Honda – your continued support means a lot to us. If you ever have any questions or need further assistance with your vehicles, don't hesitate to reach out. We're here to provide you with excellent service and support, and we look forward to serving you and your Honda autos in the future!

Hill Country Honda responded

Thank you for sharing your feedback with us. We're pleased to hear that you had a positive experience with our services and that you were greeted promptly upon arriving at the service station. We also appreciate your understanding regarding the courtesy car wash. We apologize for any inconvenience caused by the stains on the waiting room seats. Your feedback is important, and we'll work to improve this aspect of the experience for our customers. We're glad to know that overall, you felt we did a good job taking care of your car. If you have any further comments or suggestions, please feel free to reach out. We're here to continue providing you with excellent service and support. Your feedback is greatly valued!

Hill Country Honda responded

We're thrilled to hear about your awesome visit! Thank you for your positive feedback and kind words about our fast and friendly customer service. Providing you with detailed information about the necessary services is a priority for us, and we're glad that it met your expectations. If you ever need assistance again or have any questions in the future, please don't hesitate to reach out. We're here to continue providing you with exceptional service and support. Your feedback is greatly appreciated!

Hill Country Honda responded

Thank you for your positive feedback! We're thrilled to hear that you had such a positive experience with Matt Zuniga, your service advisor, and Travis, the manager. We're proud to have team members who excel in customer service. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to continue providing you with excellent service and support. Your feedback is greatly valued, and we're grateful for the opportunity to serve you well!

Hill Country Honda responded

Thank you for the positive review! We're thrilled you had a fast and friendly service experience with us. Our team takes pride in providing excellent customer service and ensuring you receive the best possible experience. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your kind words and look forward to serving you again in the future!

Hill Country Honda responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you had a great and quick service visit at Hill Country Honda. Our team works diligently to ensure efficient and knowledgeable service for our valued customers, and we're glad that it showed during your visit. Your feedback about the shorter wait time and the expertise of our technicians is greatly appreciated. If there's anything else we can assist you with or any other feedback you'd like to share, please feel free to reach out. We look forward to serving you again in the future, and thank you for choosing Hill Country Honda. Your satisfaction is our priority!

Hill Country Honda responded

Thank you for leaving such a positive review! We're thrilled to hear that you had a good experience at Hill Country Honda. Our team takes great pride in providing excellent service, and we're delighted that you found our sales team and service department to be awesome, even after the sale. Your satisfaction is our priority, and we're grateful for your kind words. If there's anything else we can do for you or any further questions you may have, please don't hesitate to reach out. Thank you for choosing us, and we look forward to assisting you again in the future! Enjoy your vehicle!

Hill Country Honda responded

Thank you for taking the time to provide your feedback. We're pleased to hear that you were satisfied with our service management. However, we apologize for the inconvenience caused by the issue with the splash shield. We take incidents like these seriously and are committed to ensuring the highest level of quality in our services. Our team is reviewing the situation to prevent similar occurrences in the future. We understand that you had to take your car to Sames Honda in Laredo to have it fixed, and we're sorry for any inconvenience this may have caused. If there's anything else we can do for you or any further questions you may have, please don't hesitate to reach out. We appreciate your feedback, and we look forward to serving you better in the future. Thank you for choosing Hill Country Honda.

Hill Country Honda responded

Thank you for your wonderful review! We're thrilled to know that you've had positive experiences with Hill Country Honda. Providing excellent service and showing kindness and respect to our customers are values that we hold dear. Your appreciation means a lot to us, and we're grateful for the opportunity to serve you. If there's anything else we can assist you with or any further questions you may have, please don't hesitate to reach out. Thank you for choosing us, and we look forward to continuing to be good to you in the future! Your feedback is greatly appreciated, and we thank you for being a part of the Hill Country Honda family!