Travis Kessler
Travis Kessler at Hill Country Honda

Travis Kessler | Page 15

Express Service Manager

Hill Country Honda

7338 W Loop 1604 N
San Antonio, TX 78254

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4.9
254 Reviews

Travis Kessler, the Express Manager at Hill Country Honda, brings his unique skill set and passion for customer service to his role. Born and raised in San Antonio, Travis is a proud graduate of Bandera High School and has a keen interest in horticulture, showcasing his diverse interests and talents. In addition to his automotive expertise, Travis also has a passion for raising animals, including seven chickens and a beloved dog named Squirmz, who bring joy and companionship to his life. Travis also has a soft spot for classic Honda models, with the 1991 Honda Accord wagon being his all-time favorite. With his deep knowledge of Honda vehicles and commitment to providing efficient and reliable service, Travis plays a crucial role in overseeing the Express Service operations and ensuring that Hill Country Honda customers receive top-notch service in a timely manner. His dedication, expertise, and love for Honda make him a valuable asset to the Hill Country Honda team.

Languages Spoken

English English

4.9

254 Reviews

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254 Reviews of Travis Kessler

July 31, 2023

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Everyone is always friendly and helpful. This is my first experience with owning a Honda vehicle. I love my Honda Insight. More

by robetfeld
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Recommend Dealer
Yes
Aug 11, 2023

Hill Country Honda responded

We're thrilled to have provided you with a positive first experience as a Honda owner! Thank you for choosing the Honda Insight, and we're glad to hear that you love it. It's great to know that our team has been friendly and helpful during your visits. If you ever have any questions about your Insight or need assistance in the future, feel free to reach out. We're here to ensure that your journey with your Honda continues to be enjoyable and satisfying. Welcome to the Honda family!

July 31, 2023

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Relible good service acurate on service Good comunication with the asocciates Very vgood guarantie of. Service More

by CARNAUD3747
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Recommend Dealer
Yes

Other Employees Tagged: Aaron Garcia , Daisy Alfaro, Chloe Barnard, Hunter Christianson, Ari Imanraharja, Aaron Soliz, Matt Zuniga

Aug 11, 2023

Hill Country Honda responded

Thank you for your positive review! We're delighted to hear that you've found our service to be reliable and accurate. Effective communication and a strong service guarantee are crucial to us, and we're pleased that you've had a good experience with our associates. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to continue providing you with top-notch service and support. Your feedback is greatly appreciated!

July 31, 2023

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Professional, kind, , excellent knowledge of department services and products. Love the Hill Country Honda family. More

by ECROBLOB
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Daisy Alfaro, Chloe Barnard, Hunter Christianson, Aaron Soliz, Matt Zuniga, Chris Crooks

Aug 11, 2023

Hill Country Honda responded

We're truly grateful for your feedback! It's wonderful to hear that you've had a positive experience with our professional and knowledgeable team. We're proud to be a part of the Hill Country Honda family that you love. If you ever need anything, from department services to product information, please don't hesitate to reach out. We're here to ensure your satisfaction and to continue providing you with exceptional service. Thank you for being a valued member of our community!

July 31, 2023

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A Great dealership, I’ve had no problems using their service center for my vehicle. More

by Tashtash44
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Recommend Dealer
Yes

Other Employees Tagged: Chloe Barnard

Aug 11, 2023

Hill Country Honda responded

Thank you for your positive feedback! We're glad to hear that you've had a great experience using our service center for your vehicle. Your satisfaction is important to us, and we're here to continue providing you with excellent service whenever you need it. If you ever have any questions or require assistance in the future, please don't hesitate to reach out. We're here to ensure that your experience with us remains consistently positive.

July 30, 2023

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Very much impressed with hill country Honda. Very good and Excellent customer service. Timely delivery. No wait time. More

by FRANKLIN.DEVENDHIRAN
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Recommend Dealer
Yes

Other Employees Tagged: Daisy Alfaro, Chloe Barnard, Hunter Christianson, Aaron Soliz, Matt Zuniga

Aug 11, 2023

Hill Country Honda responded

We're thrilled to hear that you're impressed with Hill Country Honda! Thank you for your kind words about our excellent customer service, timely delivery, and minimal wait times. Your satisfaction is our priority, and we're committed to maintaining this level of service. If you ever need anything else or have any questions, please feel free to reach out. We're here to continue providing you with exceptional experiences and support. Your feedback is greatly appreciated!

July 30, 2023

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I love the location and wonderful staff. Staff was welcoming and informative on the check points. More

by VYTORRES.9
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Recommend Dealer
Yes
Aug 11, 2023

Hill Country Honda responded

We're delighted to hear that you had a positive experience with us! Thank you for your kind words about our location and staff. It's great to know that our team was welcoming and informative during your visit. If you ever need assistance again or have any questions, please don't hesitate to reach out. We're here to provide you with exceptional service and support. Your feedback is greatly appreciated, and we look forward to serving you in the future!

July 29, 2023

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They failed inspection due to a burnt out daytime running light and then said the solution for the burnt out light is to replace the whole headlight assembly for over $700. Really unbelievable. Very poor veh More

by LVUOLA
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Recommend Dealer
No
Aug 11, 2023

Hill Country Honda responded

We're sorry to hear about your experience and frustration with the inspection process. We understand your concerns regarding the cost of replacing the entire headlight assembly for a burnt-out daytime running light. We appreciate your feedback about the vehicle design and the decision to fail the inspection. It's good to know that you were able to resolve the issue elsewhere and that you found a more suitable solution for your situation. We take your feedback seriously and will strive to improve our inspection processes and communication regarding such issues. If you have any further concerns or feedback, please don't hesitate to reach out. We value your input and aim to provide better service in the future.

July 29, 2023

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Very professional and knowledgeable. Pleasant atmosphere. Good experience. Will definitely come back again. I'm satisfied. More

by bdcade
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Recommend Dealer
Yes
Aug 11, 2023

Hill Country Honda responded

We're delighted to hear that you had a positive experience with us! Thank you for your kind words about our professionalism, knowledge, and the pleasant atmosphere. We're glad that your visit was a good one and that you're satisfied with our service. If you ever need anything in the future or have any questions, please don't hesitate to reach out. We're here to provide you with continued exceptional service, and we look forward to welcoming you back again. Your feedback is greatly appreciated!

July 29, 2023

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Honda had great service and great workers and they checked my car in less in a hour More

by gillermo
Service Price Transparency
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Recommend Dealer
Yes
Aug 11, 2023

Hill Country Honda responded

We're glad to hear that you had a positive experience with our Honda service! Thank you for your kind words about our great workers and efficient service. It's great to know that your car was checked in less than an hour. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to continue providing you with excellent service and support. Your feedback is greatly appreciated!

July 28, 2023

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Employee Rating

The service done was done in the time promised. Recommendations for other services clearly explained. I will certainly return for additional services as needed. Thank you on a job well done! More

by AL02051960
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 11, 2023

Hill Country Honda responded

Thank you for your positive feedback! We're pleased to hear that the service was completed within the promised time frame and that our recommendations for other services were clear. We appreciate your trust in our expertise and recommendations. It's great to know that you'll be returning for additional services as needed. If you have any questions or need assistance in the future, please don't hesitate to reach out. We're here to ensure that your experience with us remains consistently positive, and we're grateful for the opportunity to serve you well!

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