Travis Kessler
Travis Kessler at Hill Country Honda

Travis Kessler | Page 24

Express Service Manager

Hill Country Honda

7338 W Loop 1604 N
San Antonio, TX 78254

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4.9
254 Reviews

Travis Kessler, the Express Manager at Hill Country Honda, brings his unique skill set and passion for customer service to his role. Born and raised in San Antonio, Travis is a proud graduate of Bandera High School and has a keen interest in horticulture, showcasing his diverse interests and talents. In addition to his automotive expertise, Travis also has a passion for raising animals, including seven chickens and a beloved dog named Squirmz, who bring joy and companionship to his life. Travis also has a soft spot for classic Honda models, with the 1991 Honda Accord wagon being his all-time favorite. With his deep knowledge of Honda vehicles and commitment to providing efficient and reliable service, Travis plays a crucial role in overseeing the Express Service operations and ensuring that Hill Country Honda customers receive top-notch service in a timely manner. His dedication, expertise, and love for Honda make him a valuable asset to the Hill Country Honda team.

Languages Spoken

English English

4.9

254 Reviews

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254 Reviews of Travis Kessler

June 14, 2023

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Employee Rating

I love going to my dealer for service. It's always clean. I'm taken care of. The prices are competitive. Staff communicates what's needed & never tries to hard sell, they're honest! More

by AGH64
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chloe Barnard

Jun 14, 2023

Hill Country Honda responded

Thank you so much for your wonderful review! We're delighted to hear that you love coming to our dealership for service. Maintaining a clean and welcoming environment is important to us, and we're glad it contributes to your positive experience. Providing excellent customer care and transparent communication is our priority, and we're thrilled that our staff has been able to meet your expectations. We always strive to offer competitive prices and ensure our customers feel comfortable and confident in their service decisions. Your feedback means a lot to us, and we appreciate your trust in our honesty and integrity. If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again and providing you with the same exceptional experience in the future!

June 14, 2023

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The Customer service was very friendly and I love finding coupons for the services! Thank you More

by Jasmin Castillo
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chloe Barnard

Jun 14, 2023

Hill Country Honda responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our customer service team. Providing friendly and helpful service is important to us, and we're glad it made a difference for you. We're also delighted that you appreciate the value of our service coupons. We strive to offer competitive pricing and finding coupons for our services is one way we can help our customers save. Your satisfaction is our top priority, and we're grateful for your feedback. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help and look forward to serving you again in the future!

June 14, 2023

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Excellent a a a a a a a a a. A a a. A. a More

by dmanlapaz620
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 14, 2023

Hill Country Honda responded

Thank you for your positive review! We're thrilled to hear that you had an excellent experience with us. Your satisfaction is our top priority, and we appreciate your kind words. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!

June 13, 2023

Dealership Rating
Employee Rating

Average, nothing stand out and to brag about. Simply meh. There are better dealerships out there that give extras. More

by vuxxx084
Recommend Dealer
No

Other Employees Tagged: Travis Kessler

Jun 13, 2023

Hill Country Honda responded

Thank you for your feedback. We appreciate hearing about your experience, and we're sorry to hear that it didn't meet your expectations. We continuously strive to improve and provide the best service possible. If you have any specific suggestions or concerns, please let us know, as we value your input and aim to make every customer's experience exceptional.

June 12, 2023

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This was my first visit to this location. I received great, friendly service and updates on my vehicle’s progress. Overall, it was a positive experience. More

by bernielpz
Service Price Transparency
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Recommend Dealer
Yes
Jun 12, 2023

Hill Country Honda responded

Thank you for sharing your positive experience with us! We're thrilled you appreciated our friendly service and consistent updates on your first visit. It's always our goal to deliver excellent customer experiences, and we're gratified to know we achieved this with you. We look forward to the opportunity to serve you again in the future. Thanks again for choosing Hill Country Honda!

June 11, 2023

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Great staff excellent service I would recommend this location to anyone looking to have fast service More

by gonzalez_julio2006
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Daisy Alfaro, Chloe Barnard, Hunter Christianson, Aaron Soliz, Matt Zuniga

Jun 11, 2023

Hill Country Honda responded

Thank you for your wonderful review! We're delighted to hear that you had a great experience with our staff and found our service to be excellent. We strive to provide fast and efficient service to all our customers. Your recommendation means a lot to us, and we appreciate your support. Should you need assistance in the future, please don't hesitate to reach out.

June 09, 2023

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Entire staff is always professional, courteous, reliable, and knowledgeable. Great customer service and I refer to others! More

by CINDYCANO53
Recommend Dealer
Yes

Other Employees Tagged: Daisy Alfaro

Jun 12, 2023

Hill Country Honda responded

Thank you for your wonderful feedback! We're delighted to hear that our entire staff consistently demonstrates professionalism, courtesy, reliability, and knowledge. Providing great customer service is of utmost importance to us, and we're thrilled that we've met your expectations. We appreciate your referrals and the confidence you have in our team. If there's anything else we can assist you with or if you have any further recommendations, please let us know. We're here to help!

June 09, 2023

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They are always quick and courteous! I like that I can go at any time and they can fit me in. More

by DEBDEHOYOS
Service Price Transparency
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Recommend Dealer
Yes
Jun 09, 2023

Hill Country Honda responded

We sincerely appreciate your review and the positive feedback you've provided. It's wonderful to hear that our team consistently delivers quick and courteous service to you. We understand the importance of flexibility, and we're glad that we can accommodate your schedule by fitting you in at any time. Your satisfaction is our top priority, and we're grateful for your continued trust in our services. If there's anything else we can assist you with in the future, please don't hesitate to let us know. We'll be more than happy to help.

June 08, 2023

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This dealer ship has great customer service. The waiting is no longer than an hour which is not that long and is very convenient for us. Keep up the good work! More

by ANDREWMTZ22.AM.AM
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Recommend Dealer
Yes
Jun 09, 2023

Hill Country Honda responded

Thank you for your positive review! We're delighted to hear that you had a great experience with our dealership's customer service. We understand that waiting times can be inconvenient, so we strive to ensure that they are kept to a minimum. We're glad that the wait was no longer than an hour for you, making it convenient and efficient. Your kind words are truly appreciated, and we'll continue working hard to provide excellent customer service. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for your support, and we look forward to serving you again in the future!

June 08, 2023

Dealership Rating
Employee Rating

Honest appraisal and did not try to sell unnecessary items as I have had in the past two oil changes. I’m quite knowledgeable about the needs of my car as my dad was a mechanic and I worked on cars with More

by bbecca74
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 08, 2023

Hill Country Honda responded

We are grateful for your feedback, and thank you for entrusting us with your vehicle. It's great to hear that your experience with our services was positive. Our priority is to always provide truthful and transparent evaluations of your car's requirements without pushing unnecessary products or services. We appreciate your understanding of car maintenance and respect your expertise. If you need any further help or have any questions, please feel free to contact us. We look forward to assisting you again!

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