Travis Kessler
Travis Kessler at Hill Country Honda

Travis Kessler | Page 23

Express Service Manager

Hill Country Honda

7338 W Loop 1604 N
San Antonio, TX 78254

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4.9
254 Reviews

Travis Kessler, the Express Manager at Hill Country Honda, brings his unique skill set and passion for customer service to his role. Born and raised in San Antonio, Travis is a proud graduate of Bandera High School and has a keen interest in horticulture, showcasing his diverse interests and talents. In addition to his automotive expertise, Travis also has a passion for raising animals, including seven chickens and a beloved dog named Squirmz, who bring joy and companionship to his life. Travis also has a soft spot for classic Honda models, with the 1991 Honda Accord wagon being his all-time favorite. With his deep knowledge of Honda vehicles and commitment to providing efficient and reliable service, Travis plays a crucial role in overseeing the Express Service operations and ensuring that Hill Country Honda customers receive top-notch service in a timely manner. His dedication, expertise, and love for Honda make him a valuable asset to the Hill Country Honda team.

Languages Spoken

English English

4.9

254 Reviews

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254 Reviews of Travis Kessler

June 22, 2023

Dealership Rating
Employee Rating

Hunter was very professional. Kept me apprised of progress. Best part: Honda covered the repair! More

by danryan08
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Daisy Alfaro, Chloe Barnard, Hunter Christianson, Aaron Soliz, Matt Zuniga

Jun 22, 2023

Hill Country Honda responded

We greatly appreciate your positive review of Hunter's professionalism and excellent communication throughout the repair process. It's always reassuring when a service advisor keeps you informed and updated. Moreover, the fact that Honda covered the repair is a fantastic outcome, demonstrating their commitment to customer satisfaction and support. Thank you for sharing your experience, and please don't hesitate to reach out if you have any further feedback or need assistance in the future.

June 22, 2023

Dealership Rating
Employee Rating

Always have great service at Hill Country Honda. The service is fast and efficient. All the techs are great. Travis is the best! More

by MNCH777
Service Price Transparency
Recommend Dealer
Yes
Jun 22, 2023

Hill Country Honda responded

Thank you for your wonderful review! We're thrilled you consistently receive great service at Hill Country Honda. It's fantastic to know that our team provides fast and efficient service, and we appreciate your kind words about our technicians. We'll pass along your compliments to Travis, who is honored to be recognized as the best. We strive to continue delivering exceptional experiences, and we look forward to serving you again in the future. If you ever need anything, please don't hesitate to reach out.

June 22, 2023

Dealership Rating
Employee Rating

I liked the fact that I was given information as to what was needed I chose as best I could the priority of jobs without knowing about all the services. My questions were answered to my satisfaction. Servic More

by Pat Furman
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Aaron Garcia , Daisy Alfaro, Chloe Barnard, Hunter Christianson, Aaron Soliz, Kevin Tran, Matt Zuniga

Jun 22, 2023

Hill Country Honda responded

Thank you for taking the time to provide your feedback! We truly appreciate it. We're thrilled to hear that our assistance was valuable to you, and we apologize for any delays you experienced. Your satisfaction is important to us, and we eagerly await the chance to assist you again soon.

June 21, 2023

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Employee Rating

They are very thorough and take time to check all the component of the car. These guys are super on their job. Very curious on how they ask questions on what happening good work. More

by SPANTOJA54
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Daisy Alfaro, Aaron Soliz, Kevin Tran, Matt Zuniga

Jun 21, 2023

Hill Country Honda responded

We greatly appreciate your positive review! At our dealership, we strive to provide thorough and meticulous service when it comes to checking all components of your car. Our team takes the time to ensure a comprehensive inspection, leaving no detail unnoticed. We also pride ourselves on our attentiveness and curiosity, actively asking questions to better understand any concerns or issues you may be experiencing. Thank you for recognizing our dedication to delivering quality work. We look forward to continuing to provide you with excellent service in the future.

June 20, 2023

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Employee Rating

Honda Staff is always friendly and professional. They are experts and efficient in their skills More

by DALIAGARCIA1000
Service Price Transparency
Recommend Dealer
Yes
Jun 20, 2023

Hill Country Honda responded

Thank you for sharing your positive experience with our Honda team. We're thrilled to hear that you've found our staff not only friendly and professional, but also proficient and efficient in their skills. It's our goal to provide top-tier service for our customers, and your feedback helps us know we're hitting the mark. We're proud to have experts on our team and your recognition of their expertise is truly appreciated. We look forward to continuing to provide the same level of excellence during your future visits. Thanks again for your kind words.

June 17, 2023

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Employee Rating

Great team. They kept me informed of the status. Wait time was reasonable. Price was reasonable. Looking forward to the next visit. More

by RAMSTER40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2023

Hill Country Honda responded

We appreciate your kind words about our team! It's wonderful to hear that they kept you informed about the status of your service. We strive to maintain transparency and ensure our customers are well-informed throughout the process. We're glad that the wait time was reasonable for you, and that you found our prices fair. We're excited to welcome you back for your next visit and continue providing you with great service. Thank you for your support!

June 17, 2023

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Employee Rating

It was good. Thank you my car is running good and I will come again More

by ashyslashy456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2023

Hill Country Honda responded

We're glad to hear that your car is running well and that you had a positive experience with us! Your satisfaction is important to us, and we appreciate your trust in our services. We'll be more than happy to assist you again whenever you need us. Thank you for choosing us, and we look forward to serving you in the future!

June 15, 2023

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Employee Rating

The wait time was 2 hours. However, I did got my car on time. Great service? More

by JASMINE_D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daisy Alfaro, Chloe Barnard, Hunter Christianson, Aaron Soliz, Matt Zuniga

Jun 15, 2023

Hill Country Honda responded

I'm glad to hear that despite the two-hour wait time, you still received your car on time and had a positive experience with our service. We appreciate your feedback and will take it into account as we continue to improve and provide efficient service to our customers. Thank you for choosing us and we look forward to serving you again in the future.

June 15, 2023

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Employee Rating

Team Efficient with scheduling and on time as promised with the completion of maintenance work. More

by MAVAREYES36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Barnard

Jun 15, 2023

Hill Country Honda responded

Thank you for taking the time to leave a review! We're delighted to hear that our team efficiently schedules and completes the maintenance work as promised. Providing timely and reliable service is one of our top priorities, and we're glad we met your expectations. We appreciate your feedback and look forward to serving you again.

June 14, 2023

Dealership Rating
Employee Rating

Great service as always! Thanks for always taking care of me and making me feel right at home More

by dayamelinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hunter Christianson, Matt Zuniga

Jun 14, 2023

Hill Country Honda responded

Thank you so much for your kind words and positive review! We truly appreciate your continued trust in our service. It's our pleasure to take care of you and make you feel at home whenever you visit us. We'll always strive to provide excellent service and make your experience with us a great one. If you have any further feedback or if there's anything else we can do for you, please don't hesitate to let us know. We look forward to serving you again soon!

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