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Travis Kessler
Travis Kessler at Hill Country Honda

Travis Kessler | Page 6

Express Service Manager

Hill Country Honda

7338 W Loop 1604 N
San Antonio, TX 78254

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4.9
254 Reviews

Travis Kessler, the Express Manager at Hill Country Honda, brings his unique skill set and passion for customer service to his role. Born and raised in San Antonio, Travis is a proud graduate of Bandera High School and has a keen interest in horticulture, showcasing his diverse interests and talents. In addition to his automotive expertise, Travis also has a passion for raising animals, including seven chickens and a beloved dog named Squirmz, who bring joy and companionship to his life. Travis also has a soft spot for classic Honda models, with the 1991 Honda Accord wagon being his all-time favorite. With his deep knowledge of Honda vehicles and commitment to providing efficient and reliable service, Travis plays a crucial role in overseeing the Express Service operations and ensuring that Hill Country Honda customers receive top-notch service in a timely manner. His dedication, expertise, and love for Honda make him a valuable asset to the Hill Country Honda team.

Languages Spoken

English English

4.9

254 Reviews

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254 Reviews of Travis Kessler

November 05, 2023

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Employee Rating

The service department was friendly and helpful. They dealt with my cars problem as quickly as they could. More

by LJACKSON24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Garcia , Daisy Alfaro, Chloe Barnard, Ari Imanraharja, Kevin Tran, Keith Ward

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Nov 05, 2023

Hill Country Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Keith Ward General Manager

November 04, 2023

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Employee Rating

Rude staff, person performing oil Change was vaping and on his phone the entire time. When asked the front desk they became irritated and told me he wasn’t although I was standing watching the whole time. More

by tespinoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 08, 2023

Hill Country Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to reach out to us directly or let us know the best way to contact you and we will contact you. Best Regards, Keith Ward General Manager

November 04, 2023

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Employee Rating

Daisy was awesome! Her customer service is second to none. I hope she is who we see when we come there! More

by sterjan65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daisy Alfaro, Chloe Barnard

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Nov 05, 2023

Hill Country Honda responded

Thanks for sharing about your experience with Daisy here at Hill Country Honda. We appreciate your business and hope to see you again soon! Best Regards, Keith Ward General Manager

November 03, 2023

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Employee Rating

Friendly. Very efficient. Did oil change, tire rotation, brake fluid, transmission & power steering fluids, & fuel system cleaning in less than 1.5 hours!! More

by rick@progeaglobal.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Barnard, Keana

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Nov 05, 2023

Hill Country Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hill Country Honda, Rick, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Keith Ward General Manager

November 02, 2023

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Employee Rating

Excellent team. Always willing to help when I call with with questions about Honda vehicles. More

by ECROBLOg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Garcia , Daisy Alfaro, Chloe Barnard, Ari Imanraharja, Bo Rodriguez, Kevin Tran, Keith Ward, Chris Crooks

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Nov 03, 2023

Hill Country Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Keith Ward General Manager

October 31, 2023

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Employee Rating

Almost always fast friendly service when I go here for my oil changes or tending new tires. More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Barnard

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Nov 01, 2023

Hill Country Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Keith Ward General Manager

October 31, 2023

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Employee Rating

Very friendly and good service, I recommend them to all Honda customers. Thanks to all your team. I recomend More

by GARCIA67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Barnard

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Nov 01, 2023

Hill Country Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Keith Ward General Manager

October 30, 2023

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Employee Rating

Chloe and staff did a great job helping me understand what my car needed and the service was fast. More

by JPT4JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daisy Alfaro, Chloe Barnard, Ari Imanraharja, Bo Rodriguez, Kevin Tran

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Oct 30, 2023

Hill Country Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hill Country Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Keith Ward General Manager

October 28, 2023

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Employee Rating

Love Hill Country Honda. The employees are the best and go above and beyond to give great service. More

by LANTZWM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 29, 2023

Hill Country Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hill Country Honda. Best Regards, Keith Ward General Manager

October 27, 2023

Dealership Rating
Employee Rating

Very prompt and professional. I didn't have to wait to schedule an appointment. I received same day service. More

by DEENICEY2K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 29, 2023

Hill Country Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Keith Ward General Manager

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