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Travis Kessler
Travis Kessler | Page 8
Express Service Manager
Hill Country Honda
7338 W Loop 1604 N
San Antonio, TX 78254
256 Reviews
Travis Kessler, the Express Manager at Hill Country Honda, brings his unique skill set and passion for customer service to his role. Born and raised in San Antonio, Travis is a proud graduate of Bandera High School and has a keen interest in horticulture, showcasing his diverse interests and talents. In addition to his automotive expertise, Travis also has a passion for raising animals, including seven chickens and a beloved dog named Squirmz, who bring joy and companionship to his life. Travis also has a soft spot for classic Honda models, with the 1991 Honda Accord wagon being his all-time favorite. With his deep knowledge of Honda vehicles and commitment to providing efficient and reliable service, Travis plays a crucial role in overseeing the Express Service operations and ensuring that Hill Country Honda customers receive top-notch service in a timely manner. His dedication, expertise, and love for Honda make him a valuable asset to the Hill Country Honda team.
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256 Reviews
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256 Reviews of Travis Kessler
October 23, 2023
Problems and issues were taken care of well. Felt like services were being pushed including with a follow up call which was not needed. State inspection took longer than needed. Was there for ov Felt like services were being pushed including with a follow up call which was not needed. State inspection took longer than needed. Was there for over an hour and not terribly busy. No problems with the vehicle and the exterior car wash was a plus. More
by ELLENCHRISTOPH
Verified Customer
October 21, 2023
I wouldn’t think of any other dealership to take my CRV for service. All the associates are very customer oriented, pleasant and courteous. I feel that the workmanship is always top notch giving me a sense for service. All the associates are very customer oriented, pleasant and courteous. I feel that the workmanship is always top notch giving me a sense of confidence on the work done. More
by LOUVONGRAF13
October 20, 2023
Won’t be taking my car to be serviced here again. Service is poor and all the employees don’t see like they enjoy their job and just want your money. Service is poor and all the employees don’t see like they enjoy their job and just want your money. More
by MACKENZIEROD2018
Other Employees Tagged: Chloe Barnard
October 16, 2023
I purchased my vehicle from Hill Country Honda in February and included in my purchase was the first two services. So at about 6 months into owning the vehicle I returned to the dealership for my fir February and included in my purchase was the first two services. So at about 6 months into owning the vehicle I returned to the dealership for my first service and I also wanted to have some recalls addressed. I used the online appointment scheduling which is apparently less than functional because I arrived at the dealership to be told I would have to return later in the week to do the recalls. No big deal I can get that taken care of at a later date and closer to home. So I let the dealership proceed to perform my complimentary service, after the service and inspection was performed I was then informed the cost of the inspection would be $75. I never asked for an inspection and I believe anything you are charging for should be discussed prior to it being performed. After I get my vehicle back I cannot get my phone to connect to my vehicle. Went back inside to speak with the service desk and the response was “All we did was change your oil “. My point exactly, if all you did was change my oil, why am I having an issue that didn’t previously exist. Turns out I just needed to restart the vehicle because the computer had updated while connected to the Honda network via dealership wi-fi. Not a huge deal but something that I would imagine is known to the employees and should be relayed to customers. As I live in the Austin area it definitely won’t be worth my time to return for second $75 complimentary service! More
by soberhermit
October 15, 2023
This dealership was absolutely amazing. The entire experience 10/10. I drove 2 1/2 hours from out of town and it was definitely worth it. The entire experience 10/10. I drove 2 1/2 hours from out of town and it was definitely worth it. More
by tianamperalta
Other Employees Tagged: Michael McGarity , Elijah Alvarez, Lee Chavez, Nick Hinojosa, Pedro Sanchez, Aaron Soliz, David Torres, Kevin Tran
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