Travis Sparkman | Page 2

Everyone very friendly, and I appreciate the car wash. Not all dealers wash the vehicles, and that is one of the reasons I keep coming back. Another reason is salesman Jerry Shroads - he's the best! Not all dealers wash the vehicles, and that is one of the reasons I keep coming back. Another reason is salesman Jerry Shroads - he's the best! More

by nandnprince Verified Customer Verified Customer

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Sales rep should know more about the vehicle he is trying to sale. Have paperwork ready when he/she comes back to purchase. Did not get the rubber mat for the storage area that I thought would have it like t to sale. Have paperwork ready when he/she comes back to purchase. Did not get the rubber mat for the storage area that I thought would have it like the one I was looking at. More

by MTEJKL Verified Customer Verified Customer

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We enjoy the drive to Auburn to get our colorado serviced. Mike and Travis are always friendly greeting us when we arrive. The service is exceptional and I appreciate leaving with a clean truck. serviced. Mike and Travis are always friendly greeting us when we arrive. The service is exceptional and I appreciate leaving with a clean truck. We also like to visit with Jerry Shroads who sold the truck to us. He contacted us the following day after finding the note we left on his desk. We really appreciated the call back. More

by mbfarr@embarqmail.com Verified Customer Verified Customer

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Ben Davus did a good job of linking my phone and servicing my car. The price was fair and less than quoted. I sure wish they had the air filter needed on hand or had gotten one nearby since I now servicing my car. The price was fair and less than quoted. I sure wish they had the air filter needed on hand or had gotten one nearby since I now have to make another trip up to Auburn to install it. All service persons were courteous and professional. I appreciate that. More

by kbruick101 Verified Customer Verified Customer

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The dealership took care of the dents in my truck..very happy but didn't mention my 20000 points for buying new vehicle..the body shop was awesome..dent man was great..Sue in documents was great..sales man happy but didn't mention my 20000 points for buying new vehicle..the body shop was awesome..dent man was great..Sue in documents was great..sales manager mr. Kindig was great...my first new vehicle EVER love my new Colorado..as a GM retiree it was a good experience and I was out on the road driving it home within 2 hours More

by mark69camaro Verified Customer Verified Customer

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Mark Harrison has done so great with us we have worked only with him we have got 7 car’s with him we enjoy him only with him we have got 7 car’s with him we enjoy him More

by CRAGERP Verified Customer Verified Customer

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Had my car in for a 30,000 mile tune up. The service staff is always courteous and accommodating. Gave me a loaner since I had a late appointment. staff is always courteous and accommodating. Gave me a loaner since I had a late appointment. More

by glbryant Verified Customer Verified Customer

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Steve Munger was exceptional to work with. Very patient. Went to back for me and my husband and we both walked out with exactly what we wanted. I recommend him and the dealership. Went to back for me and my husband and we both walked out with exactly what we wanted. I recommend him and the dealership. More

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Chevy Legend Sales team demonstrated great care for the customer. During the several week negotiation period for a beautiful 2500HD crew cab, the sales representat Sales team demonstrated great care for the customer. During the several week negotiation period for a beautiful 2500HD crew cab, the sales representative through whom several vehicles were purchased over the years, decided to retire. The sale was transferred to a long time sales person who honored his colleague with the same care and dedication to ensure satisfaction. Thank you Larry Dove for the many years of service and to Jerry Shroads for the customer care. More

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Mechanical issues, polite and helpful salesmen Some issues that should've been fixed before it was put on the lot for sale but we're resolved promptly. Salesmen should be notified of any mechanical Some issues that should've been fixed before it was put on the lot for sale but we're resolved promptly. Salesmen should be notified of any mechanical issues, more knowledgeable of all paperwork needed for a smooth credit app., attention to explaining navigation/radio and in-dash operations upon purchase. Navigation not activated until asked Thorough service dept. Management did not provide all warranty info in print until asked. Overall satisfied with my used vehicle More

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