Travis Wise | Page 13

Travis was able to get my issue on my car resolved on a timely manner and was able to get me back in my car the very next day. timely manner and was able to get me back in my car the very next day. More

by mis080831 Verified Customer Verified Customer

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Communication was poor between Joe and I. I was told a different price and was surprised at the total when I went to pick up the car. Also, I didn't get any updates on how the work was goin I was told a different price and was surprised at the total when I went to pick up the car. Also, I didn't get any updates on how the work was going or an estimated time the work would be completed. I had to call to see if my car was ready. More

by DETRA.MCCOY Verified Customer Verified Customer

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I am very please with the process. The attention to understanding my needs and wants is definitely a plus. Thank you all for your time and service. The attention to understanding my needs and wants is definitely a plus. Thank you all for your time and service. More

by HV042781 Verified Customer Verified Customer

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I came in twice the last few weeks and the service I received was excellent and I want to say great job!!! received was excellent and I want to say great job!!! More

by LM5885 Verified Customer Verified Customer

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My time with Mike and the dealership has been wonderful and informative. I always feel that my needs have been addressed and take care of with the utmost care. and informative. I always feel that my needs have been addressed and take care of with the utmost care. More

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Mike was a great Salesman. We worked with me very well. Definitely highly recommend him. We worked with me very well. Definitely highly recommend him. More

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Mike was hands down one of the funniest people I’ve met this month. I really appreciate how comfortable he make us feel during our visit and how helpful he was. He make the process very easy and fun. 10/10 this month. I really appreciate how comfortable he make us feel during our visit and how helpful he was. He make the process very easy and fun. 10/10 I definitely recommend. I really love my new car thanks to him. More

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This is one of many times dealing with Russ Darrow. They are absolutely fantastic to deal with. They always treat you more like a friend than just a customer They are absolutely fantastic to deal with. They always treat you more like a friend than just a customer More

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Metro Auto Mall provides EXCELLENT customer service. The Service Department provided me with excellent care and very knowledgeable. Travis is always on top of things! The Service Department provided me with excellent care and very knowledgeable. Travis is always on top of things! More

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Don't do business with these people! My wife and daughter went in there with a nail in the tire and they talked her into buying 4 new tires. We only had 35,000 miles on them. They have a My wife and daughter went in there with a nail in the tire and they talked her into buying 4 new tires. We only had 35,000 miles on them. They have a 65,000 mile guantee from the manufacturer. They told my wife they had a "special deal." It wasn't a deal. It was full-retail. Then charged her $99.80 to mount and balance, $39.80 to dispose of the old tires, $119.95 for alignment and $30 to pay with a credit card. Last time my wife had an oil change and tire rotation their "mechanic" somehow ripped off the whole wheel assembly. They tightened the wheels SO tight when they fixed their mistake (5 days later) that I couldn't even get the wheel off to put on the spare yesterday. I'm 240lbs and was standing on the tire iron and it wouldn't even budge. Needless to say... we won't be back and will be spreading the word to everyone I can. More

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