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Travis Wise
Travis Wise at Russ Darrow Nissan of Milwaukee

Travis Wise

Service Advisor

Russ Darrow Nissan of Milwaukee

11212 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
155 Reviews
4.7

155 Reviews

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155 Reviews of Travis Wise

December 22, 2025

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Employee Rating

I always have good experiences going to this dealership. Staff is always knowledgeable and friendly. More

by JJAJTNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Sellers

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Dec 22, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Abdul Sen abdul.sen@russdarrow.com

December 21, 2025

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Completed repairs quickly and very informative with a video and texts. Staff was friendly and helpful. More

by bohnhoffp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 21, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Nissan of Milwaukee. Abdul Sen abdul.sen@russdarrow.com

December 12, 2025

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Employee Rating

Everytime I come for service my experience is always a experience. I respect how professional the work get done in a fair amount of time. I myself appreciate that. Plus they keep us informed of everything More

by Judytaylor
Recommend Dealer
Yes

Other Employees Tagged: Travis Wise

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Dec 12, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Nissan of Milwaukee to be a positive one. Please don't hesitate to reach out if you need anything else. Abdul Sen abdul.sen@russdarrow.com

December 04, 2025

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After having a new engine installed at only 20k miles,I have taken it back 1 time and will again for my wheel wells not being installed correctly. Missing push pins and not even installed right. A 6th grad More

by BRADMILLER10875
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 08, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you, Brad, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If you're able to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it isn't very reassuring to learn that we missed the mark here. Abdul Sen abdul.sen@russdarrow.com

November 27, 2025

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Employee Rating

Your forever on hold when you call. There are at least 4-5 service advisors just sitting there. Not with a customer and they dont even open the bay door so you can pull in. Travis is gr More

by BRADMILLER10875
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 30, 2025

Russ Darrow Nissan of Milwaukee responded

Brad, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Abdul Sen abdul.sen@russdarrow.com

November 25, 2025

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Employee Rating

Erin has been nothing less than amazing for the last three years of owning my car(: More

by Sk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erin Poulos

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Nov 25, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Nissan of Milwaukee. We look forward to having you as one of our valued customers for many more years to come! Abdul Sen abdul.sen@russdarrow.com

November 23, 2025

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Employee Rating

There work on my vehicle was terrible. Engine didnt have any oil in it and the inner fender walls were not installed correctly at all. Missing push pins and not installed correctly More

by BRADMILLER10875
Recommend Dealer
No

Other Employees Tagged: Travis Wise

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Nov 27, 2025

Russ Darrow Nissan of Milwaukee responded

Brad, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Abdul Sen abdul.sen@russdarrow.com

November 20, 2025

Dealership Rating
Employee Rating

I have been dealing with Russ Darrow Nissan for some years now and the service has always been excellent. I really appreciate Travis. He is always thorough. He is top in customer service. I like the vid More

by Smiley
Recommend Dealer
Yes

Other Employees Tagged: Travis Wise

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Nov 20, 2025

Russ Darrow Nissan of Milwaukee responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of Milwaukee, we look forward to having you as a valued customer for many years to come! Abdul Sen abdul.sen@russdarrow.com

November 16, 2025

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Employee Rating

The waiting area electrical power outlets need to be upgraded to include USB charger outlets. More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Weil, Erin Poulos

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Nov 16, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Abdul Sen abdul.sen@russdarrow.com

November 08, 2025

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Employee Rating

The reason I will go back to Nissan Milwaukee is because of the professionalism and care I received from Jerad in the finance department. He was able to recognize, identify, and rectify a data entry error More

by NO27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerad Brockel

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Nov 08, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Nissan of Milwaukee. We look forward to having you as one of our valued customers for many more years to come! Abdul Sen abdul.sen@russdarrow.com

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