Travis Woodyard | Page 7

They fixed an earlier mistake and have earned my trust. I bought a 2014 Ranger Rover sport here four months ago. I had an initial problem with worn brakes on the car when I brought it in for its first ser I bought a 2014 Ranger Rover sport here four months ago. I had an initial problem with worn brakes on the car when I brought it in for its first service but the team at certified B&B went out of their way to handle the issue for me. They even covered the expense. This is a strong team of management and ownership that clearly care about how their brand is perceived by customers. i recommend them highly. More

by dftrader2000 Verified Customer Verified Customer

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great service I had a great experience at the certified benz and beemer had one of the best salesman I have had in a long time he was very professional and very co I had a great experience at the certified benz and beemer had one of the best salesman I have had in a long time he was very professional and very courteous to what I want and what I was trying to accomplish thanks (Frank) two thumbs up More

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Professional salesman and experience I called in looking for a particular Bmw and was greeted by Tony D on the other end of the phone. To start his greeting was very professional and he I called in looking for a particular Bmw and was greeted by Tony D on the other end of the phone. To start his greeting was very professional and he sounded very eager to help and provide me with information. When i showed up to meet with tony to look at the car I was blown away. To start he was wearing a VERY nice suit and looked extremely professional. Of course the rest of the experience was great with finance and paperwork. Overall was impressive. CBB is lucky to have tony thanks again the help! More

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Awesome!! The whole process from start to finish was great! From the negotiations to signing the contract and obtaining finance, they whole process was a breeze The whole process from start to finish was great! From the negotiations to signing the contract and obtaining finance, they whole process was a breeze and painless. The Service Managers are top notch too! Easy to schedule with, very accommodating and communicate regularly. Highly recommend CB&B! More

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Great experience! My husband I and were looking for a BMW X5 with a third row and found one here. Our sales rep, Jeff Hallenbeck, was so nice and totally no pressure. My husband I and were looking for a BMW X5 with a third row and found one here. Our sales rep, Jeff Hallenbeck, was so nice and totally no pressure. He was great!! They followed through on all the promises and everything was fantastic! Since the car did not have running boards, they installed them for us. Travis Woodyard in service was also very professional and nice to work with. Our first experience here was an overall excellent one and would definately come back again. More

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Happy Customer Travis Woodyard was my Service Advisory and was excellent and helpful in every way. I was a first time customer and the service was everything I woul Travis Woodyard was my Service Advisory and was excellent and helpful in every way. I was a first time customer and the service was everything I would expect at a Mercedes Benz dealership. Having just moved to Phoenix area I was looking for a dealership to service my Mercedes and I have found a home I can depend on. More

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Great people to work with!! Excellent Service!!! The staff at Certified Benz & Beemer are very friendly, very professional and helpful. Excellent service! Gary Gordon, our sales consultant, goes ou The staff at Certified Benz & Beemer are very friendly, very professional and helpful. Excellent service! Gary Gordon, our sales consultant, goes out of his way to give one the best customer service and makes sure one gets the best deal. Gary Gordon has a great personality and is very pleasant to work with. Excellent sales consultant! I am also very happy with Certified Benz & Beemer service department. Travis Woodward and Maurice Freeman will take good care of you. Excellent guys to work with! I am a loyal customer and will always recommend Certified Benz & Beemer to my family and all my friends . Tony & Eduardo Torres Mora More

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A/c and air bag problem Travis explained what he was going to do and price. Very satisfied with his service. I will continue to return for service in the future Travis explained what he was going to do and price. Very satisfied with his service. I will continue to return for service in the future More

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Travis is Amazing!!! It is frustrating when your car breaks down in the hot Arizona sun. It's worst when you make several calls and receive horrible customer service. I ca It is frustrating when your car breaks down in the hot Arizona sun. It's worst when you make several calls and receive horrible customer service. I can honestly say you will not recieve that dis service at Certified Benz and Beemer. I made one call and Travis gave exceptional customer service! He provided a postive response everytime I explained my concern. I truly appreciate how Travis never dropped the ball, he guided me from the beginning of my repair to the end. I was so amazed, I have passed out business cards to my clients and family. Travis, Thank You for Professional,caring customer service five stars is not enough!!! You go above and beyond and Im grateful. I would also like to add: no matter when I come in, even days Travis is gone the Great service doesn't stop there. I want to also say Thank You to Maurice and Tyson for always assisting me with a smile !!! I Love Certified Benz and Beemer!! Kay Walker More

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Excellent Service I had to come in for service on my recently purchased 2011 328i BMW. It was a bit frustrating because the car was only a few weeks old and I had to al I had to come in for service on my recently purchased 2011 328i BMW. It was a bit frustrating because the car was only a few weeks old and I had to already get service done. Turns out, there was a bad spark plug that needed to be changed. Fortunately, I worked with Travis Woodyard who was very helpful and fixed the issue right away. Probably about I week later I had an issue with my tires so I emailed Travis, he called me back within that same day which I was very happy about. I wasn't sure what to expect as far as assistance goes with getting new tires but was very pleased. Travis seemed very eager to help me and ensured that I was satisfied with my purchase. He advised me to bring the car in to get looked at so at least we will know what has to get done. While the issues with my car weren't major, he still made me feel like it was a priority to get the issues fixed. I definitely will go to Travis next time I have any business with the service department. More

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