Trent Custard | Page 20

family oriented/friendly, I chose this dealership because a good friend of mine works here, coming into the dealership was very friendly people and treated my kids good. I chose this dealership because a good friend of mine works here, coming into the dealership was very friendly people and treated my kids good. More

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Excellent experience We had an excellent experience. We worked with Keith Marlett and Nick Costanza. We liked the fact that they didn't pressure us into buying. They ju We had an excellent experience. We worked with Keith Marlett and Nick Costanza. We liked the fact that they didn't pressure us into buying. They just gave advice and good information to help us make our decision. More

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straight forward this dealership aggressively sought my business from the very start. Trent Custard, Ben & Keith were polite and courteous. Gave me a great price right this dealership aggressively sought my business from the very start. Trent Custard, Ben & Keith were polite and courteous. Gave me a great price right at the beginning. No messing around. I like that! More

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Great experience overall Ryan and Trent were great at helping us with our new car purchase. They were very accommodating and friendly. I would highly recommend Columbia Honda Ryan and Trent were great at helping us with our new car purchase. They were very accommodating and friendly. I would highly recommend Columbia Honda for anyone wanting a smooth hassle free shopping experience. More

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Outstanding experience One of the best car-buying experiences I have had. Kaylin quickly responded to my internet inquiry and spent time on the phone answering questions. One of the best car-buying experiences I have had. Kaylin quickly responded to my internet inquiry and spent time on the phone answering questions. Michele spent a considerable amount of time with me at the dealership answering questions and showing and test-driving various models. I found Trent's pricing very reasonable. Everyone I dealt with was courteous, professional, and I did not feel pressured to buy. More

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"Excellent Sales Staff!!!!" I recently bought a used Honda Ridgeline. I had Ben McCanless as my salesman. He was very knowledgeable about the vehicle. He was able to show me all I recently bought a used Honda Ridgeline. I had Ben McCanless as my salesman. He was very knowledgeable about the vehicle. He was able to show me all the maintenance records for the vehicle due to it always being serviced at this dealership. I was impressed by how quickly Ben was able to work the best deal for me. I felt he was always working to get the most for my trade-in, and the lowest price on the Ridgeline. I have worked with a lot of other salesman over the years, and most are more worried about how much commission they are going to make, instead of taking care of the customer. Brandon Kaufman in the finance office was also very nice and helpful. Ben McCanless has made me a life long Columbia Honda customer. More

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No pressure, great service, solid product We visited many dealers and found the staff and products at Honda to be the best. Our Sales Specialist, Kayla Pikop, was great. She was friendly, know We visited many dealers and found the staff and products at Honda to be the best. Our Sales Specialist, Kayla Pikop, was great. She was friendly, knowledgeable, and made the experience fun and exciting. Most important, Kayla seemed so confident in her cars that she didn't need to pressure us or pester us with phone calls and texts. We were so relieved to be able to take our time deciding without feeling cornered or manipulated. Kayla and her managers, Caleb White, Trent Custard, and Josh Badder, all went the extra mile to find the exact Civic my daughter wanted, and the Finance Specialist, Keith Marlett, was so helpful with ideas on how to best establish credit for my daughter and some great warranty and service packages to save us money on maintenance. It felt like we were dealing with longtime friends who genuinely had our best interests at heart. Gen. Mgr. Danny Hammack surely promotes this atmosphere. We would highly recommend Kayla and Columbia Honda to all our friends and will be back for our next vehicle purchase. My daughter loves her beautiful new Civic. More

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Good dealership I called this dealership about one used Honda CRV, but unfortunately missed out on that one. They knew what I was looking for and called me a week lat I called this dealership about one used Honda CRV, but unfortunately missed out on that one. They knew what I was looking for and called me a week later with another good used CRV. Chris Campbell was very easy to work with. He kept in touch with me without being pushy and worked with me to arrange a good time for me to see the car. He listened to my concerns and addressed them without seeming dishonest. The price negotiation was very painless and I feel they were fair even though I am aware that the dealer needs to make money on a transaction, Chris told me about the fact that the extended warranty and gap insurance on my 2014 CRV were refundable and helped me find out who to contact. This resulted in approximately $2000 in my pocket for the refunds. The procedure for signing papers at this dealership was very quick and easy. I would recommend this dealership. More

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Great Experience My name is Crystaline and it has been 10 years since I bought a car. I help people finance cars in my line of work but haven't purchased myself so I My name is Crystaline and it has been 10 years since I bought a car. I help people finance cars in my line of work but haven't purchased myself so I was anxious going in. Kayla and Trent couldn't have made it easier! It was a low pressure interaction, I was treated respectfully and ended up with a car I love. Kayla was a great salesperson with a cute personality and super easy to be with and Trent was super accommodating and friendly. I would totally recommend them to others I know and they made the whole experience smooth, easy and really personable. I chatted with some other employees when I was sitting around in there and they were friendly too, notably Bill Shelton. You guys were great and really took a lot of stress off my back with this whole process. Thanks so much!! More

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Wonderful experience I have purchased many cars and this has to be the easiest and best experience yet! I would highly recommend this dealership.. From sales to finance t I have purchased many cars and this has to be the easiest and best experience yet! I would highly recommend this dealership.. From sales to finance to delivery down to Little Rock. More

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