Trent Fedro | Page 82

Longest wait in the world for an oil change Scheduled an 8am oil change appointment, was 5 min early and waited approximately an hour and a half. Seems like they overbook the appointment times. Scheduled an 8am oil change appointment, was 5 min early and waited approximately an hour and a half. Seems like they overbook the appointment times. I was very unhappy. More

by kelly.emilyb Verified Customer Verified Customer

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Fixed AC issues. my HRV is a year-and-a-half old. This is the third time I've had to take it in with AC issues. This last time Trent, the service manager, took a ride my HRV is a year-and-a-half old. This is the third time I've had to take it in with AC issues. This last time Trent, the service manager, took a ride with me gauge the temperature my AC was getting and realized it was not within specs. They gave me a loaner car they had my car for an entire week. Both Trent and Allan went above and beyond to make sure my car most perfect when I got it back. They are both very knowledgeable can you inform to what was going on. Very much appreciated More

by staceygoforth Verified Customer Verified Customer

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Thoughts from the King if the trailer park Upon reviewing the Greg May Honda service receipt, I noticed a charge for a $1.00 document storage.? That just leaves a bad feeling to me. Next time Upon reviewing the Greg May Honda service receipt, I noticed a charge for a $1.00 document storage.? That just leaves a bad feeling to me. Next time I bring one of my three Hondas for service don’t forget the facilities usage fee, disposal fee, convenience fee, or the environmental impact fees. More

by JDR567 Verified Customer Verified Customer

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Very professional Always a outstanding experience. Very professional and polite. I’ve never had a bad experience when taking my car to get serviced there or purchasing Always a outstanding experience. Very professional and polite. I’ve never had a bad experience when taking my car to get serviced there or purchasing a car More

by mmontoya0 Verified Customer Verified Customer

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Maintenance service Great work and great service. I would recommend this dealership to anyone. I have not had any issues with the quality or work done on our vehicle. Great work and great service. I would recommend this dealership to anyone. I have not had any issues with the quality or work done on our vehicle. More

by cmorgan9 Verified Customer Verified Customer

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Thorough and helpful Didn’t have wait a long time. Recommendations for problem areas was very helpful. Got the appointment time I wanted and was in and out. Didn’t have wait a long time. Recommendations for problem areas was very helpful. Got the appointment time I wanted and was in and out. More

by DICK_CAMPBELL Verified Customer Verified Customer

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New car purchase and accessories Dalton Turner has sold me two new Honda’s. He took the time to make sure I was happy with my purchase. I bought accessories for my new Honda at hi Dalton Turner has sold me two new Honda’s. He took the time to make sure I was happy with my purchase. I bought accessories for my new Honda at his recommendation and couldn’t be happier. The service department was great and installed the custom mats and door trim. I couldn’t be more pleased with my experience at Greg May Honda in both Dalton Turner in sales and the great customer service of the service department. More

by KMCASCH Verified Customer Verified Customer

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Amazing Customer Service I felt like a real 5 star customer after the service manager took time out of his busy morning to take a drive in my car and hear my complaints. He w I felt like a real 5 star customer after the service manager took time out of his busy morning to take a drive in my car and hear my complaints. He was very receptive and very customer service oriented. Finally Greg May has an awesome manager heading up there service department! More

by dploera Verified Customer Verified Customer

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