Trent Thannisch | Page 2

Honda of Fort Worth responded

Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that your service advisor provided such professional care and made valuable recommendations for your Pilot. It sounds like the communication throughout your visit was excellent, with updates and helpful information keeping you informed every step of the way. We are delighted that what started as a routine oil change turned into such a positive experience with our fast and thorough service, complete with a complimentary car wash. Our team takes pride in going above and beyond, and we are pleased that our front desk staff made your checkout process clear and easy to understand. It warms our hearts to know that you felt welcomed enough to ask for a plate frame and that our team was happy to provide one at no charge. These small gestures reflect our commitment to making every customer feel valued and appreciated. Your willingness to travel from North Fort Worth and continue servicing with us means everything to our team. We look forward to providing you with the same exceptional service experience in the future.

Honda of Fort Worth responded

Thank you so much for taking the time to share your positive review with us! We greatly appreciate your kind words and feedback. Our team works hard to provide top-notch service, and it's truly rewarding to know that we've met your expectations. Your satisfaction is our ultimate goal, and we're delighted that you had a great experience with us. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you with all of your automotive needs.