203 Reviews
Write a Review203 Reviews of Tricia Dixon
January 01, 2025
I was extremely disappointed with my experience at Advantage Hyundai. Our sales rep could not have been less interested in our business. Her answers to our questions were brief and shallow. We had Advantage Hyundai. Our sales rep could not have been less interested in our business. Her answers to our questions were brief and shallow. We had to dig to get information. She was constantly looking at her phone whenever there was a lull in conversation. We received a price on a Kona based on private financing. When we inquired about financing thru Advantage, we were told the price of the car would come down around $1K. We then inquired about another car and asked for a private financing price which we received. We then decided to move forward with that car and asked for the dealer financing price. Tricia went to her sales manager and came back to tell us that the first price given was the only price regardless of private financing or financing thru Advantage. I asked to speak with the sales manager and he said to me verbatim “That is the only price I am offering you. If you don’t want to buy the car from us, you don’t have to.”. He then walked away. While I did move forward with the purchase, I really did not want to buy a car from a dealer who had so little interest in servicing a customer. My son was going back to school and I needed to get him in a car ASAP. The poor service continued with aspects regarding the In-Transit registration and sales tax rate I was charged. I pushed thru as I just wanted to be done with the transaction. I would not recommend this dealer to anyone and am filing a report with the Better Business Bureau for deceptive practices. The line bright spot was Christian the Finance Advisor. He was a pleasure to deal with and is a aware of my issues and frustrations. More
Other Employees Tagged: Christian
January 01, 2025
The manager Joe and the salesmen Jose were great! Not pushy at all and they took their time to explain everything to me! Will definitely come back to the dealership when ready to trade in the car. Not pushy at all and they took their time to explain everything to me! Will definitely come back to the dealership when ready to trade in the car. More
Other Employees Tagged: Joe the sales manager and Jose the salesman
December 29, 2024
Good service. Car was ready as promised. I was informed when the car was ready. Car was ready as promised. I was informed when the car was ready. More
Other Employees Tagged: Steve Toomey, Barry Goldstein, Mike Morrison, Kenect Kenect, Shantalee Lewis , Iris Sagastume
December 28, 2024
Tricia was patient and knowledgeable; she was able to multitask and did a lot of walking back and forth retrieving items and information for us, all with a smile. She made us feel at home and was very g multitask and did a lot of walking back and forth retrieving items and information for us, all with a smile. She made us feel at home and was very gracious. More
December 21, 2024
Excellent service, courteous staff and a ride back home but I don’t appreciate having to write a review. but I don’t appreciate having to write a review. More
Other Employees Tagged: Barry Goldstein, Shantalee Lewis , Iris Sagastume
December 18, 2024
I love going there. They tell me everything that my car needs and the cost. The wait time is minimal and I leave worry free. They tell me everything that my car needs and the cost. The wait time is minimal and I leave worry free. More
Other Employees Tagged: Barry Goldstein, Shantalee Lewis , Iris Sagastume
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