Tristen Brannon | Page 2

Totally unsatisfactory and disappointed in the works service I received last Thursday April 16 at your dealership. This is Sunday morning and I was getting ready to take a long trip to visit my son in service I received last Thursday April 16 at your dealership. This is Sunday morning and I was getting ready to take a long trip to visit my son in North Carolina. I decided to check my oil for the first time since having the oil changed at your service department. I was totally stunned to find that the oil level the was extremely overfilled to the point of being more that double the normal level and also appeared that possibly was just never drained and 6 quarts of oil were added and/or never had the oil filer change done either since the oil appears more dirty than normal for a new oil change. I will be contacting your service department immediately Monday morning and expecting someone to arrive at my location Monday AM to take note of the situation and resolve this issue ASAP. If there is any damage to my vehicle as a result of the overfilling of the oil level I will expect it to be resolved at no cost to myself. This has caused me to cancel my trip as well which is also very unfortunate. I will be reaching out to Ford to file a formal complaint if I do not hear for someone immediately Monday for a quick resolution. More

by billdodson4 Verified Customer Verified Customer

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Not very impressed with service department. I have been waiting for several months, constantly calling, even told to bring truck in, and there’s always an excuse or they didn’t have a part. I’m I have been waiting for several months, constantly calling, even told to bring truck in, and there’s always an excuse or they didn’t have a part. I’m at wits end. More

by Digvbal15 Verified Customer Verified Customer

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Wonderful, I was in need of service and THEY worked it out for me. Fantastic group of people ❤️ out for me. Fantastic group of people ❤️ More

by cathy.edlow Verified Customer Verified Customer

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They honored the recall right away. F350 truck taken care of right away. Thanks Bowditch Ford F350 truck taken care of right away. Thanks Bowditch Ford More

by L.COLLINS42 Verified Customer Verified Customer

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They don't follow though or get back to you and they don't let you know what's going on don't let you know what's going on More

by NON Verified Customer Verified Customer

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The service from walking through the door to leaving was fabulous! Cannot say enough good things about Tristan and how he took care of our truck and me!! Very pleased with Bowditch Ford Service Center. fabulous! Cannot say enough good things about Tristan and how he took care of our truck and me!! Very pleased with Bowditch Ford Service Center. More

by hellosantafe Verified Customer Verified Customer

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Tristan was great, super helpful and got my truck taken care of and back on my job sites quickly care of and back on my job sites quickly More

by GOLDKEYHAULING Verified Customer Verified Customer

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They always do great work and our service advisor Triston is step above. Both my mother and I have our vehicles serviced here!! is step above. Both my mother and I have our vehicles serviced here!! More

by no.none0 Verified Customer Verified Customer

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Great work and very friendly and professional, the only reason for not giving five stars was the timing on a pre scheduled appointment. Overall great work. reason for not giving five stars was the timing on a pre scheduled appointment. Overall great work. More

by NJATRTLSFREAK Verified Customer Verified Customer

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Logan was very informative and knowledgeable about my truck! His insights on truck usage will be helpful to me. Thank you! truck! His insights on truck usage will be helpful to me. Thank you! More

by mjohansoon7 Verified Customer Verified Customer

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