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Tristian Lai-Santos
Tristian Lai-Santos at Copeland Subaru Hyannis
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Tristian Lai-Santos

Service Adviser

Copeland Subaru Hyannis

95 Falmouth Rd
Hyannis, MA 02601

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5.0
9 Reviews
5.0

9 Reviews

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9 Reviews of Tristian Lai-Santos

April 19, 2024

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From the call to schedule service to the management of my service needs by Tristan, the customer care keeps me returning to maintain my 2019 Outback in good working order. More

by BELTON
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Yes
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Apr 19, 2024

Copeland Subaru Hyannis responded

We're so glad to know that our team, especially Tristan, has been able to provide you with the customer care needed for your 2019 Outback. We appreciate your loyalty and look forward to continuing to serve you at Copeland Subaru Hyannis!

April 18, 2024

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Honesty great inspection service very polite also keeping me updated on service appointment keep right on time More

by marshajm1949@gmail.com
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Yes
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Apr 19, 2024

Copeland Subaru Hyannis responded

We're glad to know you had a positive experience with our inspection service at Copeland Subaru Hyannis. We pride ourselves on punctuality and keeping customers updated. Thanks for the review!

April 17, 2024

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They are very responsive. Realistic scheduling. Polite. Goo on estimating the time it will take for the service. More

by jamesepurcell
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Apr 18, 2024

Copeland Subaru Hyannis responded

Thanks for sharing about your experience with Copeland Subaru Hyannis. We appreciate your business, James, and hope to see you again soon! Bryan Scarpellini Managing Partner

April 17, 2024

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I was impressed with the service department. Very helpful and accommodating. Thank you all so much! More

by 2015 forest
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Yes

Other Employees Tagged: the mechanic

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Apr 18, 2024

Copeland Subaru Hyannis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

April 13, 2024

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Great service unexpectedly needed . Friendly and helpful with useful information from service team and scheduling More

by RTEA917
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Yes
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Apr 14, 2024

Copeland Subaru Hyannis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Copeland Subaru Hyannis, we look forward to having you as one of our valued customers for many more years to come! Bryan Scarpellini Managing Partner

April 12, 2024

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Fast accurate service at fair price. Clear explanation of performed services. Comfortable waiting area with small bottled water. More

by CJHOLL
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Recommend Dealer
Yes

Other Employees Tagged: Patrick Packenham, Michelle Martin

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Apr 13, 2024

Copeland Subaru Hyannis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

April 07, 2024

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The service was fast. Guy who helped me was knowledgeable, efficient, professional, and nice. I was in and out in no time, with my service issues resolved. More

by sfapc
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Recommend Dealer
Yes

Other Employees Tagged: Patrick Packenham, Michelle Martin

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Apr 08, 2024

Copeland Subaru Hyannis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

April 06, 2024

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,reliable easy to do business with accommodating, honest,pleasant service individuals to deal with comfortable waiting area More

by nowaketoday1
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Recommend Dealer
Yes

Other Employees Tagged: Robert Wayburn, Patrick Packenham

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Apr 06, 2024

Copeland Subaru Hyannis responded

Hi! We're delighted to know that you found our service at Copeland Subaru Hyannis reliable and accommodating. We aim for a comfortable experience for all our customers, so your feedback is much appreciated! Thank you for your business! Bryan Scarpellni

April 03, 2024

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Always prompt and courteous. friendly efficient service great product. We are on our 4th Suburu. . More

by DLMM_2002
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Recommend Dealer
Yes

Other Employees Tagged: George Costa, Chris DaCosta, Bryan Scarpellini, Patrick Packenham, Michelle Martin

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Apr 03, 2024

Copeland Subaru Hyannis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Subaru Hyannis.

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