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Tristian Rivas
Tristian Rivas at Norm Reeves Honda Superstore North Richland Hills

Tristian Rivas | Page 19

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.7
317 Reviews
4.7

317 Reviews

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317 Reviews of Tristian Rivas

December 11, 2024

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Employee Rating

I came in for a recall on my accord and Tristan tried talking me out of getting it done. I explained I traveled a lot and I would like it done. He said we probably don’t have the part and I asked him to More

by Bemy58
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
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Dec 12, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate you bringing up the issues you faced in trying to get your Honda recall taken care of. This is an issue that we will need to address to improve our services. If you choose to return, we hope to provide you with a five-star experience. Thank you.

December 10, 2024

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Tristan is an amazing employee. He was very helpful and gracious in helping in an awkward situation. More

by pmibrah
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Workmanship
Service Time
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Recommend Dealer
Yes
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Dec 10, 2024

Norm Reeves Honda Superstore North Richland Hills responded

That's great to hear that Tristan was there to support you with the services your Honda required! He demonstrated the kind of service we aim to provide. Thank you for putting your trust in him!

December 08, 2024

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This is the only dealership I’ve used for more than 30 years now. The customer service is fantastic! More

by drmissy2011
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French

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Dec 10, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Your loyalty means so much to us, Missy! We appreciate you sticking with us for more than 30 years. Thank you, and we look forward to many more years partnering on service for your Honda!

December 08, 2024

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Excellent all the way. Number one dealership in the DFW area . All ways helpfull in helping More

by Finley0191
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Recommend Dealer
Yes
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Dec 10, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're excited to hear that you consider us the number one dealership in the area, Finley! Thanks for bringing your Honda in for service, and we hope to help you out at a future service appointment.

December 07, 2024

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Employee Rating

Ha Sido el mejor servicio que ha dado desde que compre el carro excelente perosnal More

by Elvinarmando13
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Recommend Dealer
Yes
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Dec 10, 2024

Norm Reeves Honda Superstore North Richland Hills responded

¡Nos complace mucho leer tu reseña sobre tu visita de servicio para tu Honda! Muchas gracias, y estamos ansiosos por trabajar contigo nuevamente.

December 03, 2024

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A great friendly professional service department. They completed the work before they said it would be done More

by vandenbrande
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Hoch

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Dec 04, 2024

Norm Reeves Honda Superstore North Richland Hills responded

That's what we like to read in our reviews! We're thrilled that you had a fast service visit for your Honda. Hopefully, we'll be seeing you again in the future. Thank you!

December 03, 2024

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Great fast and reliable service. Will continue to come back for all my services on my Honda More

by Regomes79
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Franklin

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Dec 03, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're so happy that you will be returning after a service visit for your Honda! Thank you for giving us your business, and we can't wait to see you again.

December 02, 2024

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It took 5 and a half hours to buy my leased vehicle. Insane! That is entirely too long! They still tried to sell me things I didn't want after telling them no already. More

by jim.grimes.id
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Recommend Dealer
No
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Dec 04, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Hello Jim, We appreciate your feedback on your experience in leasing a Honda. We can imagine the frustration you experienced in the lengthy wait for your car, which we can address with our sales team. If you have any other concerns, please reach out to our General Manager, Richard Lennard, at richard.lennard@normreeves.com. Thank you.

November 23, 2024

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Employee Rating

Lost few items twice from my glove box. Not professional at all. Be very careful guys!! More

by Lovely
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Recommend Dealer
No
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Nov 26, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Hello, We appreciate you bringing this to our attention about the items missing from your glove box. This is unacceptable, and we’d like to know what we can do to make things right. Please reach out to our General Manager, Richard Lennard, at richard.lennard@normreeves.com. Thank you.

November 22, 2024

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Employee Rating

Staff is professional & friendly. Easy to talk with and Tristan explained everything in detail. He was very helpful. The facility is amazing, clean & bright. Service is always excelle More

by Kl.7Erkman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 25, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We value you bringing your Honda in for service and sticking with us all these years! Thanks for the praise for our facility and our technicians like Tristan. See you at your next appointment!

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