Tristian Rivas
Tristian Rivas at Norm Reeves Honda Superstore North Richland Hills

Tristian Rivas | Page 18

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.7
317 Reviews
4.7

317 Reviews

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317 Reviews of Tristian Rivas

January 10, 2025

Dealership Rating
Employee Rating

Awesome service, Excellent knowledge and assistance by service associate Mr Tristan. Friendly dealership environment. Good job. More

by mukush1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Flores

Jan 10, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We will need to pass on your compliments to Tristan! It sounds like you felt comfortable and well-informed during and after your service visit for your Honda. Thanks for stopping by, and feel free to schedule your next appointment online!

January 05, 2025

Dealership Rating
Employee Rating

This is a no-hassle no-drama outfit! Ali Qurbani and Anthony Hall came up with the best deal and made it easy to pay for! I sat on the couch! And I love my Honda Pilot Trailsport! More

by paulwamble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Sanchez, Angel Flores, Ali Qurbani , Anthony Hall in Finance

Jan 06, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We're here to make your dreams of driving a great car a reality, Paul! Congratulations on your Honda Pilot TrailSport--we hope you had some trips planned to see how the added ground clearance works for you. We will pass on your compliments to Ali and Anthony. Thank you, and we'll see you for a drama-free service appointment!

December 31, 2024

Dealership Rating
Employee Rating

No one seems to be on the same page , communication is only good unless you’re there buying a car. They don’t even care to pay out referrals for sending family and friends to buy cars. And if they offer y More

by hernandezunited
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 03, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We value customer feedback to keep our service center on track and to improve services where necessary. Please contact our service department so that we can learn more about your dissatisfaction with the service you scheduled for your Honda and provide you and other customers with a five-star experience. Thank you.

December 31, 2024

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Employee Rating

Tristan is always reliable! Can always count on him to give me the info needed More

by Samuel15Lovett
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 03, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We will have to pass on your review to Tristan, Samuel! This will make his day. Thanks for putting your trust in him, and we welcome you to return at any time! Check out our service specials, and you can make the most out of your next visit.

December 27, 2024

Dealership Rating
Employee Rating

Good inventory selection and friendly salespersons, plus a very good service department that care and value your time. The Bistro in the lobby always has something good cooking. More

by Gary_C
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 30, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We like to think we have it all between our great selection, friendly team, and yes, even our bistro. We're glad you found everything was worthy of your 5 star rating! Swing by for a bite whenever you need service or have questions about your ride!

December 24, 2024

Dealership Rating
Employee Rating

Norm reeves Honda is very professional and Tristan shows. the dealership at their finest! He gets straight to the point which I really like and doesn’t mince words. Thanks for hiring this man. He may be young More

by Ann
Service Price Transparency
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Recommend Dealer
Yes
Dec 24, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Hi Ann, and thank you for taking the time to review us! Tristan is a solid member of our team, and we're happy to see his hard work earned your 5-star rating. We're always ready to make sure you and your car are taken care of, so stop by any time!

December 23, 2024

Dealership Rating
Employee Rating

Mal servicio siempre hacen cosas sin consultar y le quitan cosas estoy decepcionado por el servicio estos últimos 3 servicio que he hecho a mi carro an sido pesimos More

by Mariamarcial0321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Hi Maria, and thank you for sharing your feedback. We're sorry to hear about your recent visit with out service center and want to learn more about it. Please give our service center a call when you have a moment so we can discuss your experience further.

December 19, 2024

Dealership Rating
Employee Rating

Service was excellent, Mr. Tristian informed me of what would be done and the time frame it would take to complete the job. He more than delivered. Thxs again Tristian. More

by ronaldshute19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Tristian's customer service skills make a great addition to the team! We will pass on your kind words to him and the rest of the team. Thank you for the 5-star rating, and we'll see you again next time!

December 19, 2024

Dealership Rating
Employee Rating

Travis kept us informed on our vehicle. He was very respectful and friendly. He is a great guy. More

by guzmanamy36
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 20, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Travis is a valued member of our service team, and now you know why! We hope to see you again soon so that we can take excellent care of you and your car. Be sure to check out our service specials, too!

December 13, 2024

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Employee Rating

great people who care about you and your cars needs. i wouldnt go anywhere else More

by moralesv.hellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We wouldn't want you to go anywhere else! Thanks for staying with us for service, and we're happy that we could demonstrate the treatment that you deserve.

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