Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Tristian Rivas
Tristian Rivas at Norm Reeves Honda Superstore North Richland Hills

Tristian Rivas | Page 20

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

Contact Me
4.7
317 Reviews
4.7

317 Reviews

Write a Review

317 Reviews of Tristian Rivas

November 14, 2024

Dealership Rating
Employee Rating

Nice waiting area and a small cafe that makes pretty good coffee. Service was fairly quick and they keep you up to date with texts. More

by Craig950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 15, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Sounds like a satisfying service visit for your Honda, Craig! Thanks for letting us know, and we'll put the coffee on for you next time you stop by.

November 12, 2024

Dealership Rating
Employee Rating

Very professional, good, customer service experienc, thanks for everythingvery knowledgeable on vehicle issues, maintenance request, recommendations for the vehicle, Respective friendly worker, very goo More

by Ohenry771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hannah Pearson, Michael Lindley, Michael Wright, Rhett Valentine, Richard Sanchez, Allen Vinson, Mario Vasquez, Harry Whitworth, Frank Raja

Report | Print
Nov 13, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Sounds like your Honda had a successful service visit! Thanks for bringing your car in for service, and we're happy that we could cover everything it needed and you felt comfortable. See you next time!

November 10, 2024

Dealership Rating
Employee Rating

Attentive, friendly, with great staff. One missing Factor, availability of loaner cars. Otherwise, great experience. More

by Shavener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 11, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate the feedback and will keep your comments in mind. Thanks for letting us know about your satisfying service visit for your Honda! See you at a future appointment!

November 07, 2024

Dealership Rating
Employee Rating

Tristan is the reason I keep coming back to Norm Reeves for expert service! Thanks More

by oceanc8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 08, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We'll be sure to tell Tristan that he's made quite a service impression on you! Thanks for putting your trust in us, and we look forward to seeing you at a future visit.

November 07, 2024

Dealership Rating
Employee Rating

Service was great and car completed before scheduled time. I highly recommend Norm Reeves Honda More

by kjlacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 07, 2024

Norm Reeves Honda Superstore North Richland Hills responded

That's what we like to hear! We strive to provide efficient service for our customers like you. Thanks so much, and we welcome you to return for service!

November 07, 2024

Dealership Rating
Employee Rating

Fast, friendly service! I like the text updates they send to keep you informed of your vehicle’s progress More

by Steph.Swearengin82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hannah Pearson, Mario Vasquez, Angel Flores

Report | Print
Nov 07, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're glad that you took advantage of the text updates, Steph, because we want you to know what's going on. Thanks for putting your trust in us with your Honda, and we hope to see you at a future appointment!

November 04, 2024

Dealership Rating
Employee Rating

Customer service is great. The staff is very knowledgeable when explaining the services that were completed on your vehicle. More

by Joegrim1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hannah Pearson

Report | Print
Nov 04, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're pleased that our staff could give you the information you needed regarding your Honda services, Joe! We want your experience to be transparent so this makes us happy. Thank you, and we'll be happy to servce you in the future!

November 03, 2024

Dealership Rating
Employee Rating

Excelente customer service advisor. Waiting area was very nice and neat, good communication and intersection with customers. More

by Gonzalez.Alvin
Recommend Dealer
Yes
Report | Print
Nov 04, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're delighted that your service visit for your Honda was up to your expectations, Alvin! This type of feedback lets us know that we're on the right track. Thanks so much, and we'll see you at your next service appointment!

November 01, 2024

Dealership Rating
Employee Rating

No proper communication regarding the issues to be addressed and no proper follow up. Very bad experience and costed me extra 1000$ due to lack of communication More

by Krishna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Nov 05, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Hello Krishna, We’re concerned to read about your experience at our dealership for service. Since we value you as a customer, we’d like to resolve any outstanding issues. Please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com. Thank you.

October 31, 2024

Dealership Rating
Employee Rating

Very good person and service on the dealer nice people,good cars .like the cars More

by VEROAVELAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright, Rhett Valentine, Richard Sanchez, Allen Vinson, Mario Vasquez, Harry Whitworth

Report | Print
Nov 01, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Sounds like a winning experience, VEROAVELAR! We're excited to see that you liked what you saw and the experience that you had at our dealership. Thanks so much, and we hope to see you next time!

1
...
19
20
21
...
32

Dealership Inventory (510 Vehicles)

new 2026 Honda Accord Hybrid car, priced at $38,378
2026 Honda Accord Hybrid
new
Platinum White Pearl exterior
CVT
Front-wheel Drive
$38,378
View Details
new 2027 Honda HR-V car, priced at $31,900
2027 Honda HR-V
new
Modern Steel Metallic exterior
FWD
$31,900
View Details
new 2026 Honda Accord car, priced at $28,929
2026 Honda Accord
new
Platinum White Pearl exterior
FWD
$28,929
View Details
new 2026 Honda CR-V Hybrid car, priced at $41,468
2026 Honda CR-V Hybrid
new
Radiant Red Metallic exterior
CVT
All-wheel Drive
$41,468
View Details
new 2026 Honda Ridgeline car, priced at $42,914
2026 Honda Ridgeline
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
$42,914
View Details
new 2026 Honda Accord car, priced at $30,547
2026 Honda Accord
new
Canyon exterior
CVT
Front-wheel Drive
$30,547
View Details
View All Inventory