Troy Craig
Troy Craig at Audi Wyoming Valley

Troy Craig

Finance Manager

Audi Wyoming Valley

1470 PA-315, Suite 3
Wilkes-Barre, PA 18702

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4.9
379 Reviews

Troy began his career in the automotive industry in 2013, starting out in motorcycle sales before transitioning into car sales. His passion for helping clients find the right vehicle and guiding them through the buying process led him to take the next step in his career, becoming a Finance Manager in 2017. He takes pride in assisting customers with every step toward their next vehicle and ensuring a smooth, enjoyable experience. Outside of work, Troy is an avid dog lover who enjoys spending his free time walking and playing with his two dogs. Fun Fact: Troy’s favorite Audi is the RS7 Sportback!

Dealership Experience

9 yrs, 9 mos

Industry Experience

13 yrs, 1 mo

Specialties & Trainings

PAA Advanced Agent Services

Audi Certified

4.9

379 Reviews

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379 Reviews of Troy Craig

January 19, 2026

Dealership Rating
Employee Rating

Called Josh about the car around 1:00, drive 1 hour and 15 minutes, test drove and took the car home by 5:45! Great experience. More

by coreym22
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Josh Rasmus

January 19, 2026

Dealership Rating
Employee Rating

Josh was very nice to work with. My husband and I didn’t feel pushed into buying a car which was appreciated. He informed us about auto options based on our requests and had great fo More

by Maria Grandinetti
Recommend Dealer
Yes

Other Employees Tagged: Josh Rasmus

January 18, 2026

Dealership Rating
Employee Rating

Our experience at Audi of Wyoming Valley was nothing short of fantastic! The dealership provided a great selection of Audi models and price points for our consideration. Everyone was professional and pe More

by Maria.edm4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Rasmus , Mitch in Management

January 16, 2026

Dealership Rating
Employee Rating

Brian was very kind and answered a bunch of questions I had. I don’t know anything about cars but he simplified things and gave me come clarity. More

by MATTERHORN59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Goas, Brian Kutzor

January 09, 2026

Dealership Rating
Employee Rating

Staff was very knowledgeable about their info and very friendly. It was a great experience with Audi and I will let friends and family how nice and great the dealership was. They made us feel welcome and More

by clombardo614
Recommend Dealer
Yes

Other Employees Tagged: Troy Craig

January 06, 2026

Dealership Rating
Employee Rating

I’ve bought many vehicles but I have never had an experience with a salesman who was as knowledgeable, honest, and professional as Randy! It was a really great experience! We will definitely be buyin More

by Ashleypane1108
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Hozempa

January 05, 2026

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Employee Rating

I thoroughly enjoyed my experience with John and the entire team at Audi. Troy from the finance department was particularly informative and provided immediate assistance, making the process swift and ef More

by Nick A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mitch Kotarski, John Laino

January 03, 2026

Dealership Rating
Employee Rating

Loved working with John and everyone at Audi here. The process was easy and very quick. Highly recommend! More

by stravis449
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Laino

January 02, 2026

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Employee Rating

From the moment I walked in the dealership I felt welcomed and appreciated. The place was near and clean. More

by Tsunick1
Recommend Dealer
Yes

Other Employees Tagged: Troy Craig

December 27, 2025

Dealership Rating
Employee Rating

Very pleased with our recent experience at Wyoming Valley Audi. Our salesman John Laino was was friendly and knowledgeable with the vehicle we were looking at. At no time did we feel pressured or uncomfortab More

by TRXICE
Recommend Dealer
Yes
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