Troy Stoops | Page 25

Best Car Buying Experience Ever I drove 2 hours each way to buy a car from RC Hill after my sister had a great experience with the dealership. I am SO GLAD that I ended up dealing w I drove 2 hours each way to buy a car from RC Hill after my sister had a great experience with the dealership. I am SO GLAD that I ended up dealing with Troy. He was so helpful, so friendly, totally straightforward. He took his time with me, but at the same time, didn't take up my entire day. I was in and out the door in my new car in under 2 hours. The paperwork was an absolute breeze with Bob. I honestly could not have asked for a better car buying experience from better people and would definitely buy from them again. More

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Great Experience I came with somewhat of an idea of what I wanted and speaking with Troy he was very helpful and understanding as to what I was looking for and needed. I came with somewhat of an idea of what I wanted and speaking with Troy he was very helpful and understanding as to what I was looking for and needed. More

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New Outlander purhase Each time I go back for a vehicle the experience gets better. Troy Stoops made me feel at home and comfortable with my buying experience. He worked Each time I go back for a vehicle the experience gets better. Troy Stoops made me feel at home and comfortable with my buying experience. He worked to get me into a better vehicle than I had ever imagined. In and out of the dealership in two hours. I would recommend anyone looking for a new or used vehicle to visit RC Hill Mitsubishi. It's a great place and a wonderful experience. Thank you once again to the staff and Troy at RC Hill. More

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Great Experience Easy relaxing process with Great service would recommend anyone and everyone ?? also there was a great selection of vehicles. Floyd and Troy were awe Easy relaxing process with Great service would recommend anyone and everyone ?? also there was a great selection of vehicles. Floyd and Troy were awesome Thanks RC Hill More

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Best car buying experience ever. Last Friday, my husband and I went to RC Hill just to look around for a vehicle, but had no intention on purchasing a vehicle that day. We were greete Last Friday, my husband and I went to RC Hill just to look around for a vehicle, but had no intention on purchasing a vehicle that day. We were greeted by Troy Stoops,who treated us very kindly and professionally all throughout the experience. We told him what we were looking for and he found it for us. There was no stress or pressuring during the whole time. It was a pleasure to also work with manager Tim Hagan, who was also treated us kind and professionally. My husband said that never in his life has he walked out of a dealership with a smile on his face. My my husband and I had a positive experience and are happy with our purchase. We would recommend RC Hill Mitsubishi to anyone. More

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What a surprise! I'd been looking for a used car for over a month and had been to at least a dozen dealerships around town. The trip to RC Hill was unlike any of the I'd been looking for a used car for over a month and had been to at least a dozen dealerships around town. The trip to RC Hill was unlike any of the others, in the best possible way. There are no vultures here, I was able to look around a bit and peek at the cars I had seen online without pressure. I needed something reliable and sturdy to keep my family (and baby granddaughter) safe. The salesman, Troy, was attentive but not pushy. He listened to what I needed and gave me good information on my options. The car I really wanted was above my limited budget, but Troy was able to work out a deal so I could afford it. I'm not sure how, but I am very grateful. Very, very grateful! I wish had come to RC Hill Mitsubishi first, instead of wasting time with those other dealerships. I never thought I could get such a nice used car with the little I had to spend. Troy was a real pleasure to work with. I felt he was sincerely interested in helping me, not just trying to make a sale. Altogether, it was a great experience. No hard sell, it didn't take 4 trips to talk to the manager/negotiate a deal, and the paperwork was completed quickly and efficiently. I would recommend RC Hill Mitsubishi to anyone looking to purchase a vehicle. You won't be disappointed! More

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These guys go above and beyond!! I recently purchased a gently used Jeep Grand Cherokee from RC Hill Mitsubishi and couldn't be happier with how everything turned out! I'd like to sta I recently purchased a gently used Jeep Grand Cherokee from RC Hill Mitsubishi and couldn't be happier with how everything turned out! I'd like to start by saying that this was the quickest car deal I've ever made & the salesmanship was not that of the typical dealer! They were not pushy at all and really left the ball in my court at all times! With my average credit score, trade with high mileage, and my small down payment - these guys were able to get me financed and into the vehicle that I'd been searching for! Not only did they make the numbers work, but I received free oil changes and rotations for 5 years. The best part of the entire deal was actually the phone call that I received the following morning AFTER I had already signed papers the previous evening. Before pushing the signed paperwork through and calling it good, these guys made one last call and managed to get me financed at a MUCH lower interest rate AND a shorter term!! They absolutely didn't have to do this either; they could've let it be because at that point the paperwork was complete!! I was completely elated and knew that I had made the right decision! I'll definitely be a loyal RC Hill customer for future purchases! More

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Extremely Helpful Salesperson I am very busy working 9am-9pm so I could not come visit dealerships individually. I worked everything out through email. The dealership was ok but th I am very busy working 9am-9pm so I could not come visit dealerships individually. I worked everything out through email. The dealership was ok but the salesperson I worked with, Troy Stoops, was incredibly helpful and I would not have purchased at all from this dealership without his help. He was always available by email and responded back in a timely manner. He also had the vehicle ready for me when I was finally able to come in. If your going to go to this dealership definitely request him. More

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Customer Service on vehicle purchase Bought a 2012 Outlander with 10,000 miles and was charged $300.00 for a second key. I was told this was after the deal was done. Also, there was no Bought a 2012 Outlander with 10,000 miles and was charged $300.00 for a second key. I was told this was after the deal was done. Also, there was no spare tire when the unit was picked up. If we hadn't noticed we wouldn't have received the spare tire. It is evident the non-commissioned sales representatives are not as interested in customer satisfaction. I was told vehicle was service however the sticker on the window said it was overdue for service. There was a large X in crayon on the inside of the drivers side window. Looked as if the outside was only washed. More

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Fantastic Dealership I knew I wanted another Mitsubishi as the one I had for 5 years was great, replaced only tires, battery and brakes. Went to this dealership because o I knew I wanted another Mitsubishi as the one I had for 5 years was great, replaced only tires, battery and brakes. Went to this dealership because of the commercials, etc and I did not care for service I received at dealership I used 5 years ago. The staff is fantastic, answered questions, very friendly, NO PRESSURE to buy and best of all I brought another Lancer in the color I wanted and drove it home right then. Great price for trade in and discounts for being a previous Mits owner. If you are looking for a Lancer, Outlander or any other Mits go here you will not be disappointed. The staff are so friendly and know what they are talking about and they get paid not by what they sell which is a huge difference than other dealers. Good going owner for treating them and you consumers the right way. See Selena or Troy they are the best as I am sure the others are as well for sales. Bonnie and Gary Tremblay More

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