Troy Weist | Page 14

Hassle free Great to work with, knowledge about their products helps making the buying decision very easy. Really friendly staff and very clean dealership. Thanks Great to work with, knowledge about their products helps making the buying decision very easy. Really friendly staff and very clean dealership. Thanks so much More

by SMAIER0 Verified Customer Verified Customer

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I love this dealership! The customer service at Luther has been top notch for several years for me! I just bought my second Yukon from them and couldn’t be more pleased. To The customer service at Luther has been top notch for several years for me! I just bought my second Yukon from them and couldn’t be more pleased. Tom has been wonderful as a salesman for both of my purchases and Troy has stepped in to help in many different ways as well. The customer service is excellent and I would highly recommend them to anyone looking for their next vehicle. More

by MJELSTADS Verified Customer Verified Customer

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Great New Enclave, poor attention to detail upon delivery My name is Brad & I am Sylvia's son, I am writing this review for her... since she is hard of hearing I was a big part in helping her with the buying My name is Brad & I am Sylvia's son, I am writing this review for her... since she is hard of hearing I was a big part in helping her with the buying process. The whole process went relatively smoothly & was treated fairly on the price given for the trade ins. Treated well on the deal overall. When it came to the delivery of the new vehicle, when walking around it the Enclave was not cleaned very well at all for delivery. There was water spots all over the whole vehicle, like it wasn't wiped down at all after it was ran through the wash. There were also some smudges on the paint of the back hatch, which appeared to be grease or adhesive of some kind. there was also a scuff/scratch on the back bumper that was about 1/4" wide & maybe 1.5" - 2" long. The vehicle was then sent back to be re-cleaned & have the scratch taken care of, when it came back up it was cleaner, but, the scratch still was not taken care of completely, as it was still visible. After it was mentioned by Troy, that the bumper cover may have to be removed & repainted to take care of the scratch, it was decided that the scratch would be addressed on Friday afternoon when the all weather floor mats came in that were ordered. On the way home noticed that even the center of the windshield was still dusty/dirty, just like someone sat in the car & wiped the windshield on both sides. My Mom loves her new Enclave, but, neither one of us were very impressed with the initial presentation of it. In my opinion, the easiest thing to do on any new vehicle is make sure its is clean & ready for the new owner. That part fell short on this delivery. More

by slee1106 Verified Customer Verified Customer

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Air bag recall Great job guys , had to order in parts. They arrived in less than a week, in time for an appointment made on a Monday for the next Friday. Great job. Great job guys , had to order in parts. They arrived in less than a week, in time for an appointment made on a Monday for the next Friday. Great job. More

by sweetredbike61 Verified Customer Verified Customer

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Excellent I have enjoyed the no pressure sales group and the willingness to find the vehicle that was wanted. Service has been excellent also so thank you I have enjoyed the no pressure sales group and the willingness to find the vehicle that was wanted. Service has been excellent also so thank you More

by dgadberry Verified Customer Verified Customer

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