Tyler Barnard

Tyler Barnard was wonderful! ! He send me all the information on the car beforehand including carfax and professional and kind the entire time. He accommodated me until past closi ! He send me all the information on the car beforehand including carfax and professional and kind the entire time. He accommodated me until past closing to make my purchase and was never pushy or rude. Highly recommend asking for Tyler!! More

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Although my salesman did a great job, the team behind him could have cared less. The guy doing the paperwork when purchasing was on his phone texting the ENTIRE time. Then to top it off, the vehicle was not could have cared less. The guy doing the paperwork when purchasing was on his phone texting the ENTIRE time. Then to top it off, the vehicle was not even clean when we went to get in it. More

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Tyler was great. All the other men were slimmy. The las Rufus was a total jerk All the other men were slimmy. The las Rufus was a total jerk More

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Tyler was excellent and so patient helping us understand the car functions and all the techy stuff! the car functions and all the techy stuff! More

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Request to work with Tyler Barnard however he wasn't available at that time. Tyler kept in touch with me prior to purchasing vehicle via email making my visit to Sun Toyota less stressful. Thank you Bar available at that time. Tyler kept in touch with me prior to purchasing vehicle via email making my visit to Sun Toyota less stressful. Thank you Barry Blymon for your patience and explain the process with me. More

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Tyler B. Is awesome, he answered all my questions. Tyler went above and beyond on helping with my new purchase. He is very kind, humble and honest. I greatly Is awesome, he answered all my questions. Tyler went above and beyond on helping with my new purchase. He is very kind, humble and honest. I greatly appreciate all of his hard work and dedication in all that he does. More

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Tyler took care of me and made the experience so much better and straight forward. better and straight forward. More

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Excellent service, friendly staff, knowledgeable advice, and a smooth buying process. Highly recommend for a great experience! and a smooth buying process. Highly recommend for a great experience! More

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I’m writing this review to summarize the extremely negative experience I had with Sun Toyota. I first contacted the dealership on Tuesday 07/30/24 and spoke with Nicole. I advised her I was interested negative experience I had with Sun Toyota. I first contacted the dealership on Tuesday 07/30/24 and spoke with Nicole. I advised her I was interested in the 2024 Toyota 4 Runner TRD Premium. Nicole advised me that they are unable to discuss prices over the phone, which I could kind of understand. I did unlock the special VIP price on the website showing the vehicle priced at 47,250. Nicole told me that in the fine print it states you can only qualify for this price if you have met 3 requirements. A. You are a previous Sun Toyota customer B. You have a trade in with at least a 15,000 value. C. You use Toyota’s in house financing.I was a little disappointed about that but didn’t think about it too much right at that time. I live 2 hours away from Sun Toyota and Nicole wanted me to come down right then to look at the vehicle. My time is valuable, and I explained to her that due to my husband and I both working shift work there was no way I could make it that same day. Nicole then began pushing me to come in on Wednesday 7/31 the next day. I explained to her that my husband possibly could take ½ that Tuesday night off so we could come down Wednesday. It was at this time that Nicole made the statement “if I know you are coming, I could hold the keys for you”. I really didn’t like the idea of driving two hours and not being able to get the vehicle so I texted her later that night to let her know we would be there the next day and to please hold the keys as she had offered to.Later that night I thought it would be a good idea to review some of the website’s disclaimers before we went down. I decided to look at the disclaimer regarding the VIP price that Nicole said I would not qualify for. Nowhere on that disclaimer does it say anything about being a previous customer or having a trade in valued at 15,000. However, the disclaimer did note that you would be required to use in-house financing for this deal. At this time, it was too late to contact Nicole and question her about this, so I decided to wait until the next day. So, the next day we headed down to Sun Toyota and about 1 hour into the trip I got a call from Nicole. I questioned her about the disclaimer and brought it to her attention that it does not list the requirements she gave me. Nicole looked at the site herself and could not explain to me why it did not list all the required qualifications she had given me. She stated she would need to contact her GM and she would get back to me because she did not want me to think she was a liar. I never heard back from Nicole after this.We arrived at Sun Toyota 1 hour later to be informed the vehicle was just sold, Nicole would not even come out to speak with us. I explained to salesperson Kirsten, and a guy with red hair that Nicole had told me she would hold the keys for me. The two of them disappeared for about 15 minutes to speak with Nicole. When they came back the guy with the red hair said that it is against their policy to tell people they will hold the keys on any vehicle, and Nicole told him she did not tell me that.At this point, the guy with the red hair then started to sell me on another vehicle. We left and drove an additional two hours to Toyota of Orlando where I bought an identical vehicle and did not experience any of the untruths or manipulations that I had at Sun Toyota.I would have understood if Nicole had told me they could not hold the keys up front. The fact that she herself offered to hold the keys and then tried to make me out to be the liar was the most disgusting part of this to me. I have had no less than 5 different salespeople try to call me after the fact to get me back in the doors of Sun Toyota. There was one guy Tyler Bernard that continued to text me and email me even after I instructed him not to. I contacted the manager on duty finally on 8/1 to stop Tyler from contacting me. I do believe Tyler was intentionally trying to antagonize me. More

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It is an amazing experience at the dealer getting the car. Thank you for the service car. Thank you for the service More

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