Barry Lyman

Negotiated a price for a 2020 Toyota RAV4 XLE with salesperson Tyler Sheets over text. We agreed on $21,000 out the door, including all dealer fees, before tax. Tyler confirmed this was approved by hi salesperson Tyler Sheets over text. We agreed on $21,000 out the door, including all dealer fees, before tax. Tyler confirmed this was approved by his manager. When I asked for it in writing, Tyler went silent and stopped responding. I called and spoke with Barry, a colleague of Tyler's, to get a printed worksheet, they were extremely reluctant to provide one. When I finally got it, the total came to $25,490.50, over $3,000 higher than what was agreed, once they added $2,595.50 in dealer and government fees on top of a $21,447 selling price. When I called back to point out the discrepancy, Barry became confrontational and claimed no price had ever been agreed to, and that "nobody can negotiate over the phone." This is a textbook bait-and-switch: get a customer to verbally commit to a number, go silent when asked to put it in writing, then present a much higher figure once you're in the building and deny the original agreement when questioned. I have the text conversation with Tyler confirming the $21,000 figure in writing. If you're shopping here, get everything in writing before you show up, and don't be surprised if the final numbers don't match what you were told over text. I walked away rather than get pressured into paying $3,000+ more than agreed. More

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Our experience at Sun Toyota was excellent! But it did NOT begin that way. The salesman initially assigned to us, (Barry Lyman), was inconsiderate, impatient and frustrated, and seemed to fin But it did NOT begin that way. The salesman initially assigned to us, (Barry Lyman), was inconsiderate, impatient and frustrated, and seemed to find us unimportant and difficult. He was also uninformed and seemed to make-up answers to questions we posed that he did not know how to answer. Barry was finally insulting enough to us that we were prepared to depart the dealership with a very bad taste in our mouths indeed. Then Lee Sawicki intervened. Lee immediately lightened the mood and let us know that we were valued and that earning our business was his number one concern. Lee looked in our eyes, listened to us, heard us and responded in ways that told us he cared about our needs and wanted to do everything he could to assist us. Lee’s many years of experience in sales and with Toyota has taught him how customers should be treated. I can’t think of a single thing more that Lee could have done to help us. He is knowledgeable, accommodating, attentive, cordial, and polite. With no reservations we highly recommend Lee Sawicki. Lee also assigned Mike Devito to assist us and he too was pleasant and helpful in every way. More

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Barry lifted my spirits and turned my unfortunate situation completely around! I really appreciate the honesty, understanding and extra mile he went for me. Barry alway answered the phone or returned situation completely around! I really appreciate the honesty, understanding and extra mile he went for me. Barry alway answered the phone or returned my calls and really wanted to fix my situation and now I’m in my brand NEW Toyota!! More

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Working with Barry was just about the best experience I've had at a car dealership. Barry was very knowledgable about the vehicle I was interested in (the RAV4 plug in) and was great at answering my ma I've had at a car dealership. Barry was very knowledgable about the vehicle I was interested in (the RAV4 plug in) and was great at answering my many questions. More

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It was a pleasure to work with Barry, excellent service. Barry did everything to satisfy us, to find the car which we want. He made the stay at the car dealership very pleasant and courteous. Barry did everything to satisfy us, to find the car which we want. He made the stay at the car dealership very pleasant and courteous. More

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Barry, I would like to personally thank you for making my horrible experience into a positive Keep up the good work and personally help customers in my situation. horrible experience into a positive Keep up the good work and personally help customers in my situation. More

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Honest and very professional. Great experience. I enjoyed working with Berry. Highly recommend Sun Toyota. Great experience. I enjoyed working with Berry. Highly recommend Sun Toyota. More

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We had a great experience working with Barry Lyman at Sun Toyota! He was very professional and easy to talk to with no awkwardness. We will ask for him again in the future. It was the 3rd vehicle we've purch Toyota! He was very professional and easy to talk to with no awkwardness. We will ask for him again in the future. It was the 3rd vehicle we've purchased at this dealership and we have always had a great experience. Was in and out in 3.5 hours and got a great deal on both the trade in and the buy. Smoothest car buying experience you can find in Florida. Highly recommend! More

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Barry made me a believer in Sun Toyota again. This is the experience I was looking for. I was able to get my dream truck. Thank you again Barry. Hopefully the 4Runner will be next! This is the experience I was looking for. I was able to get my dream truck. Thank you again Barry. Hopefully the 4Runner will be next! More

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Victor and Tommy have been the best of the best in the Holiday dealership. I will recommend this dealership 20x over due to their kind hearts. I would also say Noah is the best too at making sure my deal Holiday dealership. I will recommend this dealership 20x over due to their kind hearts. I would also say Noah is the best too at making sure my deal was perfect for a single mom needing assistance and care! Thank you Suntoyota More

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