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Tyler Basset
Tyler Basset at Subaru of Utica

Tyler Basset

Service Technician

Subaru of Utica

5036 Commercial Drive
Utica, NY 13495

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4.8
41 Reviews
4.8

41 Reviews

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41 Reviews of Tyler Basset

August 06, 2025

Dealership Rating
Employee Rating

Meticulously maintained my vehicle during recent service. Clear concise recommendations on what needed to be done. More

by K75SUPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Green, Tyler Davis

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Aug 07, 2025

Subaru of Utica responded

Thank you for sharing your great experience with our service team! We appreciate your business and we look forward to seeing you again at Subaru of Utica!

August 04, 2025

Dealership Rating
Employee Rating

Best place to service vehicle at! Definitely will be coming again! They are very fast More

by CAYLEECROSSMAN05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Rosato, Tyler Davis, Vincent Gonzalez, Joanne Palmer, Nick Orbinati, Lee Gold, Carlos Bello, Adam Stockbridge, Matthew Dombrowski

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Aug 05, 2025

Subaru of Utica responded

Thank you for your kind words about our service team at Subaru of Utica. See you again soon!

July 19, 2025

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Employee Rating

Very courteous service. Completed the work in a timely manner. They have a very nice waiting area a TV and drinks! More

by RETMIL21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Rosato, Tyler Davis, Vincent Gonzalez, Joanne Palmer, Nick Orbinati, Lee Gold, Carlos Bello, Adam Stockbridge, Matthew Dombrowski

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Jul 21, 2025

Subaru of Utica responded

Thank you for the great review! We appreciate your business and hope to see you again at Subaru of Utica.

July 13, 2025

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Employee Rating

Great customer service! Fast service! Waiting area is comfortable with snacks and drinks. Play area is perfect for moms on the go More

by ALCAST87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis, Vincent Gonzalez, Joanne Palmer

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Jul 14, 2025

Subaru of Utica responded

Thank you for reviewing Subaru of Utica! We appreciate your business and hope to see you again. Have a great day!

June 27, 2025

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Employee Rating

Joanne, while under the duress of the pace in Service, exhibited impeccable professionalism. A+++++++ Tech! More

by GREG_AUFFREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Palmer

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Jun 27, 2025

Subaru of Utica responded

Thank you for recognizing Joanne's professionalism at Subaru of Utica! We're proud to have her on our team and appreciate your feedback.

June 18, 2025

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Employee Rating

As always, great customer service. The mechanics attention to detail prevented a catastrophic brake failure, so yes - we're very pleased. More

by ANOCIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis, Vincent Gonzalez, Joanne Palmer, Nick Orbinati

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Jun 18, 2025

Subaru of Utica responded

It is a delight to hear that our team at Subaru of Utica provided you with excellent customer service and ensured your safety by catching the brake issue. Thank you for trusting us with your vehicle!

June 08, 2025

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Employee Rating

Great customer service in every aspect, service or sales. ...very attentive to customers' questions and needs. More

by MADIA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis, Vincent Gonzalez

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Jun 10, 2025

Subaru of Utica responded

Thank you for highlighting the attentive service at Subaru of Utica! We're happy to know our team met your expectations in both sales and service. We appreciate your support!

April 05, 2025

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Employee Rating

As a longtime BMW owner, I wanted to find a car where I could get local servicing. Mike Green sold me the BMWs so it was an easy step to reach out to him. I love my Outback and don’t miss my BMWs at all More

by JSJENNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis

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Apr 07, 2025

Subaru of Utica responded

JSJENNY, we're delighted to hear that Mike made your transition from BMWs to a Subaru Outback so seamless here at Subaru of Utica. Enjoy the ride and local servicing!

February 16, 2025

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Employee Rating

Service was excellent and they took care of getting me to work and getting my vehicle back to the office. More

by GOODIE109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis , Joshua Kingsley

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Feb 17, 2025

Subaru of Utica responded

We're delighted to hear that the Subaru of Utica team provided excellent service and made your day more convenient. Thank you for sharing this positive feedback!

November 19, 2024

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Employee Rating

Dealership is clean and friendly all the time. I did not regret buying my 2 first subaru vehicles there. More

by ALICIA13502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis, Vincent Gonzalez, Joanne Palmer

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Nov 19, 2024

Subaru of Utica responded

Hi Alicia, Thank you for sharing your experience! I'm glad to hear that you've had positive experiences with our dealership and are enjoying your Subarus. If there's anything more I can do to enhance your visits, please feel free to reach out to me directly at ahutchings@carbonecars.com. Thank you, Allen Hutchings Assistant General Manager

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