Tyler Dahowski | Page 5

Pleasant process from the start to the end. Tyler, Jared and Mike made it happen in a timely fashion and with no hassles. Tyler, Jared and Mike made it happen in a timely fashion and with no hassles. More

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Aaron was an excellent salesman. Very patient with my two kiddos and very responsive through text! Very patient with my two kiddos and very responsive through text! More

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Great truck. Good people. Made it simple and easy. I'll definitely deal with them again! Good people. Made it simple and easy. I'll definitely deal with them again! More

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We had an amazing experience and everyone was super helpful and patient with our family! helpful and patient with our family! More

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Jon Webster. ..Thank you..thank you ..thank you for the wonderful service you gave us right from the first moment we met you. When we first met on the phone, we k ..Thank you..thank you ..thank you for the wonderful service you gave us right from the first moment we met you. When we first met on the phone, we knew we would strike a deal. We got there 7:10 pm..left 7:30 pm and you kept your word saving us the truck til the title came in....2 weeks later. Then, because my husband had a medical emergency (stroke), you had 2 wonderful gentleman, drop it off to us in NJ. I cannot say enough about everyone we dealt with in your dealership. There will always be a "story" behind this beautiful truck. Thanks again. And Mike, the finance person was no pressure...just got the job done. Thanks again for your kindness....our "NJ" family! More

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Knowledge. Helpful. Understanding. I had a terrible experience at another dealership, and Tyler stepped in to provide clarity and direction. He provided insig Helpful. Understanding. I had a terrible experience at another dealership, and Tyler stepped in to provide clarity and direction. He provided insight to the process while being transparent with pricing and other factors. I HIGHLY recommend Tyler and Chapman Ford Lancaster. This will be my first stop in all future vehicles needs! More

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I experienced friendly service without the dreaded haggling. I would highly recommend Tyler for your next car. haggling. I would highly recommend Tyler for your next car. More

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I highly recommend Chapman Ford of Lancaster. I purchased my 2020 Ford Edge from Chapman and they made the process effortless. I use to dread going to dealership and all the high pressure tact I purchased my 2020 Ford Edge from Chapman and they made the process effortless. I use to dread going to dealership and all the high pressure tactics but you will not experience that with Chapman. I use them for service and they made it easy to schedule, they keep you updated and everything is always your choice. Thanks Chapman for making dealing with my car a breeze! And bonus, love my car❤️ More

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5 STAR EXCELLENT CUSTOMER EXPERIENCE! I saw the exact used car I wanted online from my home in Florida and received immediate contact from Ryan with tons of additional information and vi I saw the exact used car I wanted online from my home in Florida and received immediate contact from Ryan with tons of additional information and videos. A quick and satisfying negotiation led me to fly up to complete my purchase! I was greeted upon arrival like an old friend and took a test drive. Exactly as described! My sales rep, Anthony, was extremely knowledgeable about the vehicle and guided me through the sales process beautifully! Jared in finance made the paperwork amazingly smooth and quick! I arranged to have the car transported back to Florida and the GM, Jason, could not have been more helpful throughout the entire purchase transaction. The facility was beautiful and ll staff were kind, friendly, and sympathetic to my having to get back to Harrisburg to catch a flight back to FL! I cannot say enough good things about this dealership and the amazing staff! I was treated like a bought a new $150K vehicle, not my $16K used car! Kudos to General Manager Jason Mummau's leadership for creating a confidence inspiring and caring environment and staffing with professionals who are product and process knowledgeable, kind, courteous, and professional! If you would like to purchase a vehicle from a dealership with INTEGRITY, go to Chapman Ford in Lancaster!! It was TOTALLY WORTH MY TRAVEL TIME AND EXPENSE TO BUY FROM CHAPMAN!! More

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Awesome dealership! They go out of their way to make the customer happy. I will deal with them again. They go out of their way to make the customer happy. I will deal with them again. More

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