- Laura VW
Chris was very thorough investigating the challenges of the Airbag error. Tyler, clean cut, looked at me when he spoke, explained his thoughts and walked with me to the car to view the problem. He took it into the shop and came out within 15 minutes. He put it on the computer, cleaning up the error as well as other errors that were behind the scene. He brought my car back out, explained what he did and how the error occurs and sent me on my way. Oh yeah, No Charge!! It was wonderful.
Chris and his team make getting your car serviced easy. They do a great job. Tyler was great as well, he was the one that did my oil change
The service team at Elk Mountain Motors in Glenwood Springs are the best. They stand by their work and they have never let me down. Very friendly staff. I highly recommend paying them a visit.
Tyler went above and beyond and really took his time to answer all my questions. I highly recommend him getting a raise :-) He is incredibly formative
"Above and Beyond! "
Let me tell you. Tyler Glatting and his assistant (so sorry I forgot his name) in the service department went absolutely above and beyond. I’ve never had better service in the whole nation! (I’ve had all my checkups and this simple service that could have saved us was never done by my local dealership) We’re from Grand Junction and we were on our way back when my whole car started shaking and all the service lights came on. I was one panicked momma with a 5 year old in the backseat. These guys came out as soon as I pulled in, took it in, diagnosed it, totally relieved me. Tyler’s assistant talked with us, literally brought my son some apple juice and even gave him a sweet VW hot wheels car! The parts department didn’t have the parts I needed and Tyler called several parts stores and literally went through cars they had on the lot to try to find a part to get us home bc he actually cared about us and didn’t want us to be or become stranded. You just don’t see service like this anymore. I’m forever grateful and will definitely be making the trip to glenwood for any service I need from now on. If you see this, thank you Tyler and his assistant, I’m so grateful for both of you!
Other Employees Tagged:
Tyler’s assistant/service man. I’m so sorry I forgot your name!
I have used this dealership several times for service on my Jetta. I am not savvy with cars and the VW service department has made visiting them a calming and relaxing experience for me every time. Every step has been exceptionally easy, they are always quick to get me in and are great at communicating what needs to be done and the appropriate costs. I look forward to returning the next time my car needs to be serviced!
"The best buying experience out there!"
This was by far the easiest & best car buying experience I have ever had. Audi/VW Glenwood Springs has the best staff out there. It is a low pressure buying experience and had the exact car I was looking for. Even though we are 3 plus hours away from this dealership, it’s well worth the drive. I look foreword to doing more business with this dealership.
Was able to wait for car and they completed the change of the light quickly. They reviewed my break pads at the same time and we decided that next visit would work for changing them.
"always great service"
- heja sverige
top notch service every time i bring in our vehicles,tyler and chris makes service our cars easy and painless,thanks for great help though the years.
"Amazing service! "
I got a flat tire before a trip to Denver. Chris and Tyler got me in right away to patch my tire (instead of replacing it) and fixed it fast while working with my schedule. I know they are always busy, but even so, they managed to squeeze me in and get me on my way. Thank you for a stress free experience!