Tyler Hepp
Tyler Hepp at White's Honda of Lima

Tyler Hepp

Honda Service Advisor

White's Honda of Lima

3500 Elida Road
Lima, OH 45807

Contact Me
4.8
136 Reviews
4.8

136 Reviews

Write a Review

136 Reviews of Tyler Hepp

August 01, 2025

Dealership Rating
Employee Rating

Each time I have gone there the service was great and so was the customer service. More

by JSEESE03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Condon

July 27, 2025

Dealership Rating
Employee Rating

Staff are friendly and knowledgeable. There was no high pressure and were genuinely interested in getting us what we wanted. We would highly recommend Whites More

by TEDSLUSSER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 26, 2025

Dealership Rating
Employee Rating

Everyone was very helpful and curtious . I had a great experience! I would recommend them. More

by sallymartin7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zoey Ludington

July 23, 2025

Dealership Rating
Employee Rating

Did a recall service on my daughter's 2018 crv for fuel pump 1 month later her fuel pump stopped working and they will not reimburse her for her new fuel pump ...they screwed up and won't make it right More

by Ace1981.ts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 21, 2025

Dealership Rating
Employee Rating

Called twice was promised $19 oil change. When Tyler rang it up. cost me $59. told me if I couldn't produce the coupon you mailed to me. I was out of luck. Goodyear has never done that to me. More

by howard.elstro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 20, 2025

Dealership Rating
Employee Rating

The service I received and the service rep Tyler was top notch and I would recommend everyone to service their car here More

by jschlarman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 19, 2025

Dealership Rating
Employee Rating

Service was completed timely. Staff maintained communication and kept up to speed about the vehicle's progress. More

by fredjlord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 19, 2025

Dealership Rating
Employee Rating

Tyler Hepp has always been a great service/problem solver for me and appreciate his time spent diagnosing my battery problem last week!! 5 star help!! More

by JDFLEA
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

July 17, 2025

Dealership Rating
Employee Rating

Prompt thorough explanations make sense and in simple English. No pressure to put maintenance off for another day. More

by PATYOUNG72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 17, 2025

Dealership Rating
Employee Rating

Fast and efficient service. Tyler did perform a small repair for me. Appreciated the personal attention More

by bettykremer8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (162 Vehicles)

new 2025 Honda Pilot car, priced at $56,485
2025 Honda Pilot
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
new 2025 Honda Civic Hybrid car, priced at $31,300
2025 Honda Civic Hybrid
new
Rallye Red exterior
CVT
Front-wheel Drive
new 2025 Honda Accord car, priced at $31,710
2025 Honda Accord
new
Canyon exterior
CVT
Front-wheel Drive
new 2025 Honda Accord car, priced at $31,710
2025 Honda Accord
new
Canyon exterior
CVT
Front-wheel Drive
new 2025 Honda Pilot car, priced at $56,030
2025 Honda Pilot
new
Crystal Black Pearl exterior
Automatic
All-wheel Drive
used 2024 Honda Civic car, priced at $26,800
2024 Honda Civic
used
Blue exterior
CVT
Front-wheel Drive