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Tyler Newstrom
Tyler Newstrom | Page 17
Service Drive Manager
Luther Bloomington Acura Subaru
7801 Lyndale Ave S
Minneapolis, MN 55420
366 Reviews
Hello, my name is Tyler. I have been in the automotive industry as a service provider since early 2012 and it has taught me a lot about who I am as an employee. I have a passion for helping customers and working towards a common goal together, a great service experience! I look forward to meeting you and building your next great experience together!
Read moreDealership Experience
8 yrs, 1 mo
Industry Experience
14 yrs, 2 mos
Languages Spoken
English
366 Reviews of Tyler Newstrom
Verified Customer
August 30, 2020
It was ok. When I got home and read the details of the multipoint inspection, it said inspection not taken on brakes. Why wouldn't you check the brakes? To me that is a pretty important part of the inspec multipoint inspection, it said inspection not taken on brakes. Why wouldn't you check the brakes? To me that is a pretty important part of the inspection. Makes me wonder if everything else was really checked. More
by sandyneal2001
August 30, 2020
Polite, friendly, great service I don’t want to write 25 Polite, friendly, great service I don’t want to write 25 words, but th Ed app will not allow me to submit unless I do Polite, friendly, great service I don’t want to write 25 words, but th Ed app will not allow me to submit unless I do More
by jumar002
Other Employees Tagged: John Reinan, Alex Anderson , Bryan Enriquez, Joe Sorenson, Victoria Syonesa
August 23, 2020
Excellent and professional service at Luther Bloomington Acura Subaru. We came in for a 2nd air bag recall repair and added additional service. We plan to bring our other Subaru there for service in the f Acura Subaru. We came in for a 2nd air bag recall repair and added additional service. We plan to bring our other Subaru there for service in the future. More
by mplshaney
Other Employees Tagged: John Reinan, Alex Anderson , Bryan Enriquez, Joe Sorenson, Victoria Syonesa, Eric Dela Cruz
August 19, 2020
In for diagnosis/repair of front end vibration. Service rep was most congenial. The visit was a failure. I Was told I should get new tires and an alignment. I had done that just weeks earlier. With new rep was most congenial. The visit was a failure. I Was told I should get new tires and an alignment. I had done that just weeks earlier. With new tires all around, how could the mechanic have made that recommendation? Front end vibration continues. I'm 76 years old, and I've never had such poor results. More
by yobeddow
August 15, 2020
Went in for warranty repair. Excellent customer service. They set me up with a rental car free of charge and fixed the issue under warranty. Probably the best dealership in the twin cities and this is comin They set me up with a rental car free of charge and fixed the issue under warranty. Probably the best dealership in the twin cities and this is coming from someone that used to work at a Walser dealership. 10/10 would come back. More
by PhucNgo
Other Employees Tagged: John Reinan, Alex Anderson , Bryan Enriquez, Joe Sorenson, Victoria Syonesa
August 15, 2020
good guidance on repair My Subaru needed a major repair and it was hard to know which direction to go, to repair or replace this car. We were given good advice, no pressure a My Subaru needed a major repair and it was hard to know which direction to go, to repair or replace this car. We were given good advice, no pressure and lots of patience so we could make the right decision. We will continue to be loyal customers due to this treatment. It makes a difference in a stressful time. Especially during this Covid-19 pandemic. Many thanks. More
by PMRICH22
August 14, 2020
Super fast service to fix the recall on my Forester. Work was finished before the time promised. Tyler was very informative and very kind. I would definitely come back. was finished before the time promised. Tyler was very informative and very kind. I would definitely come back. More
by AJJACK11
August 08, 2020
Tyler was professional, clear, friendly, and accurate. I was only at Subaru for a few minutes dropping off and picking up. Like the pay by phone feature. Free car rental was much appreciated. was only at Subaru for a few minutes dropping off and picking up. Like the pay by phone feature. Free car rental was much appreciated. More
by K_horstman
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