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Tyler Newstrom
Tyler Newstrom | Page 23
Service Drive Manager
Luther Bloomington Acura Subaru
7801 Lyndale Ave S
Minneapolis, MN 55420
366 Reviews
Hello, my name is Tyler. I have been in the automotive industry as a service provider since early 2012 and it has taught me a lot about who I am as an employee. I have a passion for helping customers and working towards a common goal together, a great service experience! I look forward to meeting you and building your next great experience together!
Read moreDealership Experience
8 yrs
Industry Experience
14 yrs, 1 mo
Languages Spoken
English
366 Reviews of Tyler Newstrom
May 24, 2020
The reason I rated 3 stars is because they unstrapped my babies car seat and just left it in the back seat without putting it back in place. Everything else was good. babies car seat and just left it in the back seat without putting it back in place. Everything else was good. More
by LEAHMBRUNK
Verified Customer
May 24, 2020
Pleasant wait time My Forester needed recall work, an oil change, and tire rotation. I opted to read a book outside for the two hour appointment. Employees wore masks an My Forester needed recall work, an oil change, and tire rotation. I opted to read a book outside for the two hour appointment. Employees wore masks and gloves. They sprayed and wiped down door handles, steering wheel, and other touched items—even more than the normal respectful attention. The job was done in an hour and a half, and overall, it was a pleasant experience. More
by shari.albers
May 21, 2020
It’s always a pleasant experience. The service provided is always friendly and efficient. I was bummed that I didn’t get a car wash at the end of the service - the service included an oil change and a few is always friendly and efficient. I was bummed that I didn’t get a car wash at the end of the service - the service included an oil change and a few other things which added to the cost. Typically they wash my car. More
by SNOWDENVICKI89
Other Employees Tagged: John Reinan, Alex Anderson , Bryan Enriquez, Joe Sorenson, Victoria Syonesa
May 21, 2020
Key stuck in ignition I had called a couple of times about my problem, and frankly, was unimpressed with the response (especially the second call.) Finally, I decided I had I had called a couple of times about my problem, and frankly, was unimpressed with the response (especially the second call.) Finally, I decided I had to bring the car in. That's when I encountered Jenn (for the appointment) and Tyler, the service writer. These two are gems! They were very helpful, concerned about getting me back on the road and far exceeded my expectations. 6 stars for Jenn and Tyler! More
by PAT.PAUL
Other Employees Tagged: Jenn - appointment desk
May 20, 2020
Regular service 36,000 miles Very easy to schedule and super welcoming service department. I got a few text reminders. My wife got a loaner car and when the service was done, I Very easy to schedule and super welcoming service department. I got a few text reminders. My wife got a loaner car and when the service was done, I got an email and text message. On pick up again very courteous and car was washed on the outside. Very pleased with the service experience in every way! More
by GLEN BLOOMSTROM
May 20, 2020
Everyone was prompt and communicative. When an issue arose, it was resolved in a timely manner with good communication. I would highly recommend them for service. arose, it was resolved in a timely manner with good communication. I would highly recommend them for service. More
by Cloudysky9
Other Employees Tagged: John Reinan, Alex Anderson , Bryan Enriquez, Joe Sorenson, Victoria Syonesa
May 14, 2020
Tyler was great! He greeted me immediately on my arrival, and got everything going in a short amount of time. He was following Covid precautions, as was the office area. arrival, and got everything going in a short amount of time. He was following Covid precautions, as was the office area. More
by tybe0004
May 13, 2020
Easy Visit Tyler has been top notch. My issues have been fairly minor however he's never trivialized my problems. Most recently it was a radio that sporadically Tyler has been top notch. My issues have been fairly minor however he's never trivialized my problems. Most recently it was a radio that sporadically malfunctioned. Naturally when I stopped in it worked perfectly. Next day it was goofy again so I stopped in to show them. No problem, needed a replacement unit that had to be ordered. Let me know when it was in and I literally stopped in that afternoon, took about 45 minutes. More
by BLINDGUY27
May 13, 2020
Oil Change I recently moved from Missoula, MT to MSP. I had an excellent first experience and the dealership and will most definitely go back for all of my fores I recently moved from Missoula, MT to MSP. I had an excellent first experience and the dealership and will most definitely go back for all of my forester needs here - from oil changes to any major work that may be needed. Everyone was friendly and snacks were readily available in the waiting room. More
by frgilman
Other Employees Tagged: John Reinan, Alex Anderson , Bryan Enriquez, Joe Sorenson, Victoria Syonesa
