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Tyler Newstrom
Tyler Newstrom | Page 22
Service Drive Manager
Luther Bloomington Acura Subaru
7801 Lyndale Ave S
Minneapolis, MN 55420
366 Reviews
Hello, my name is Tyler. I have been in the automotive industry as a service provider since early 2012 and it has taught me a lot about who I am as an employee. I have a passion for helping customers and working towards a common goal together, a great service experience! I look forward to meeting you and building your next great experience together!
Read moreDealership Experience
8 yrs
Industry Experience
14 yrs, 1 mo
Languages Spoken
English
366 Reviews of Tyler Newstrom
June 07, 2020
A Well Oiled Machine From appointment set up to checking out at the cashier, they have a very professional operation. They are very considerate of their customer's time. From appointment set up to checking out at the cashier, they have a very professional operation. They are very considerate of their customer's time. More
by WISCONSINFAYE
Verified CustomerOther Employees Tagged: Alex Anderson
June 06, 2020
Tyler was great-could not have been better. I do not like doing reviews at all.The title of my review says it all. Particularly with the covid-19 problem I thought that Tyler did an especially c I do not like doing reviews at all.The title of my review says it all. Particularly with the covid-19 problem I thought that Tyler did an especially complete and professional job. More
by shadoww50
June 06, 2020
Excellent communication and service Check in was quick, safe (masks) and efficient with getting me a rental car for the day. Picking up, with explanation of service, costs was superb. Check in was quick, safe (masks) and efficient with getting me a rental car for the day. Picking up, with explanation of service, costs was superb. They also called to see if I wanted my window wipers changed out which was great, because I had forgot to tell them I needed a change. Thanks for the service. More
by Mdonatelli
June 03, 2020
Service dept is reliable and consistent. The provide good information and reasonable options for service needs. Having had 2 Mdx’s for past 15 yrs. I can say I have received consistently good service good information and reasonable options for service needs. Having had 2 Mdx’s for past 15 yrs. I can say I have received consistently good service throughout. More
by STE.HARTLE
Other Employees Tagged: John Reinan, Alex Anderson , Bryan Enriquez, Joe Sorenson, Victoria Syonesa
June 03, 2020
I appreciated the free loaner car for the service appointment. Everything was very easy and there was great communication throughout the entire service process, thanks. appointment. Everything was very easy and there was great communication throughout the entire service process, thanks. More
by BRIHARR
June 03, 2020
Vehicle Radio I brought my vehicle in to replace the radio and the new one has the same problem. No reception, so much static, reception goes in and out. Scan does I brought my vehicle in to replace the radio and the new one has the same problem. No reception, so much static, reception goes in and out. Scan does not pick up any channels, More
by CDBAKER527
June 02, 2020
Where I go to when I want it done right. I bought my Subaru Outback from Luther and they've been great right from the start! I had an issue with the drivers "leatherette" seat cracking and L I bought my Subaru Outback from Luther and they've been great right from the start! I had an issue with the drivers "leatherette" seat cracking and Luther came to the rescue. They sent the seat to get it "patched" and that worked for about a month. I called back when the issues cropped up again and Luther had me bring my car in, drop it off, provided a loaner and had the seat recovered in the area that had the problem. Matches perfectly, in fact, you can't tell anything was wrong. I've had brakes done there, cheaper than my local mechanic. I get my oil changed there because the waiting room is nice and I can get a coke or banana while waiting and using their internet. Get my car back and the oil's been changed and the car washed! Quick service, no surprises, and always friendly and positive. More
by coinmn
Other Employees Tagged: Bryon Fagen, John Reinan, Alex Anderson , Amy Anderson, Victoria Syonesa
May 29, 2020
Check in was good. Waited for my appointment to be done. Service assistant never came out to go over my questions with me. Since I checked in with someone else since he was MIA. I was in the waiting area af Service assistant never came out to go over my questions with me. Since I checked in with someone else since he was MIA. I was in the waiting area after receiving the text waiting for him to call my name never heard it. Disappointed after 15 mins of waiting went to the cashier asked if my papers where there since he never called my name. They were in the filling cabinet. Was also disappointed with cashier after I Described what happened that she didn’t grab him to go the appointment and questions. It seems you guys are too busy to talk with me. I thinking of taking my business elsewhere if it continues! More
by Tj
Other Employees Tagged: The guy I checked in with.
May 29, 2020
Service has been very well done. Been with you for yours whether it's purchasing new cars are just a service. Over all very well satisfied whether it's purchasing new cars are just a service. Over all very well satisfied More
by antonio_asalinas
Other Employees Tagged: John Reinan, Alex Anderson
