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Tyler Newstrom
Tyler Newstrom | Page 25
Service Drive Manager
Luther Bloomington Acura Subaru
7801 Lyndale Ave S
Minneapolis, MN 55420
366 Reviews
Hello, my name is Tyler. I have been in the automotive industry as a service provider since early 2012 and it has taught me a lot about who I am as an employee. I have a passion for helping customers and working towards a common goal together, a great service experience! I look forward to meeting you and building your next great experience together!
Read moreDealership Experience
8 yrs
Industry Experience
14 yrs, 1 mo
Languages Spoken
English
366 Reviews of Tyler Newstrom
April 20, 2020
Luther Bloomington Acura Subaru arranged service for an emerging issue on very short notice including supplying a loaner vehicle as soon as one become available. The even made arrangements for me to pick i emerging issue on very short notice including supplying a loaner vehicle as soon as one become available. The even made arrangements for me to pick it up outside of normal hours. I also appreciate that they always reach out to make certain I am satisfied with the service I receive. More
by kadamsrdh
Verified Customer
April 08, 2020
The service was incredible and I love the accelerated service line. I was in and out of the dealership within an hour. Keep up the great work! service line. I was in and out of the dealership within an hour. Keep up the great work! More
by KAYLA.BLAIN.24
Other Employees Tagged: John Reinan, Alex Anderson , Bryan Enriquez, Joe Sorenson, Victoria Syonesa
March 22, 2020
Recall work Tyler was prompt, courteous and thorough in his work with our vehicle recall work. Everyone I dealt with clearly wanted to make sure this appointment Tyler was prompt, courteous and thorough in his work with our vehicle recall work. Everyone I dealt with clearly wanted to make sure this appointment was completed on time and that my experience was the best it could be, More
by STEVEDORNBACH
March 21, 2020
Fast and efficient. Estimate was for an hour and I had my car back within 30 minutes. Still did the full check on the car but didn’t push for additional business my car back within 30 minutes. Still did the full check on the car but didn’t push for additional business More
by ldshidla
Other Employees Tagged: Joe Sorenson
March 20, 2020
Charged for a diagnostic check but didn't get anything done I have had previous positive experiences with this dealership, but was frustrated with my experience on this occasion. I went in for a diagnostic chec I have had previous positive experiences with this dealership, but was frustrated with my experience on this occasion. I went in for a diagnostic check to assess the reason for warning lights going on at random, and they did the hour's worth of work before contacting me to say that they wouldn't go any further until/unless I had my after-market remote starter removed-- at which point they would start the diagnostic check over and charge me again even before doing any work. I would've liked to have the information beforehand that this would be a possibility, or have had the charge waived since nothing was accomplished. Tyler was understanding and empathetic once this issue was realized, but more could've been done to attend to my dissatisfaction. More
by KIELWALTERS22
March 19, 2020
Always very personable and professional whenever we have come in for service. Love our salesperson, Amy. We are happily on our 5th Subaru in our home! come in for service. Love our salesperson, Amy. We are happily on our 5th Subaru in our home! More
by BEKSTER007
Other Employees Tagged: Noah Joseph , Amy Anderson, Chad Conti, Bruce Pap
March 17, 2020
Always very professional with great customer service. A service consultant explains what has been done and what needs to be taken care of. The waiting area is extremely pleasant with comfortable chairs and service consultant explains what has been done and what needs to be taken care of. The waiting area is extremely pleasant with comfortable chairs and space to work or relax while waiting for your vehicle to be repaired. More
by FSILINS
March 14, 2020
Driver door lock It took three visits and many hours to correct a minimal door lock issue. Courtisey was great, but diagnosis and follow through not so good. It took three visits and many hours to correct a minimal door lock issue. Courtisey was great, but diagnosis and follow through not so good. More
by jim.sulerud
March 04, 2020
Frustrating!!! Should have been a simple visit as car was there for two recall issues. Did not receive a call all day to notify me when car was ready for pick up. Should have been a simple visit as car was there for two recall issues. Did not receive a call all day to notify me when car was ready for pick up. I only have a Land Line and was checked In as having a cell phone. I gave specific instructions I do not have a cell phone but guess that fell on deaf ears. Very unhappy this happened. More
by KORA.BIMBERG42
