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Tyler Newstrom
Tyler Newstrom | Page 36
Service Drive Manager
Luther Bloomington Acura Subaru
7801 Lyndale Ave S
Minneapolis, MN 55420
366 Reviews
Hello, my name is Tyler. I have been in the automotive industry as a service provider since early 2012 and it has taught me a lot about who I am as an employee. I have a passion for helping customers and working towards a common goal together, a great service experience! I look forward to meeting you and building your next great experience together!
Read moreDealership Experience
8 yrs, 1 mo
Industry Experience
14 yrs, 2 mos
Languages Spoken
English
366 Reviews of Tyler Newstrom
July 11, 2018
Warranty covered it Excellent communication. Went above and beyond to make sure that the problem was fixed.was very open and honest with the work that was being done on m Excellent communication. Went above and beyond to make sure that the problem was fixed.was very open and honest with the work that was being done on my car. More
by lehaasart
Verified Customer
July 11, 2018
Audio system is poor . For the second time in 18 months, my volume on the radio has gone up and down. It required an upgrade in the software system. Unfortunately, this d . For the second time in 18 months, my volume on the radio has gone up and down. It required an upgrade in the software system. Unfortunately, this did absolutely nothing to help the problem. It is not a Subaru or looser issue. They have an inferior audio vendor. In addition, The display for the audio and camera is ridiculous. You cannot see the LED screen during the day at all. I love my Subaru. But I would really think twice about buying another one unless this is fixed. This is my third Subaru. I would hope they would think through this a little bit better on future models. More
by jeanlshore50
July 06, 2018
Great service I went in with the expection of repairing my outside mirror. I was greeted with a smile and they attended to me immediately. I was waiting for my serv I went in with the expection of repairing my outside mirror. I was greeted with a smile and they attended to me immediately. I was waiting for my service and was given an estimated time it would take. They actually came in under the time limit given. They kept me informed during my wait. I had wanted a car wash but he informed me it would be an hour wait. I didn’t want to wait that long. I was surprised that I wasn’t offered a car wash at Holiday stations like I had been given in the past. It was a satisfied visit. More
by carolaseal
Other Employees Tagged: Rachel, cashier. She is always smiling. She’s perfect!!!!!
July 04, 2018
Always Kept Informed While waiting for my car to be serviced, I am kept informed of how repairs are progressing and approximate times for completion. Service personnel are While waiting for my car to be serviced, I am kept informed of how repairs are progressing and approximate times for completion. Service personnel are courteous, helpful and friendly. More
by lynne.n.33
Other Employees Tagged: Mitch
June 30, 2018
Good experience No complaints, resolved in timely manner, did not ever see my specific service advisor but met with another SA who was very kind. Staff is very friend No complaints, resolved in timely manner, did not ever see my specific service advisor but met with another SA who was very kind. Staff is very friendly. It was warranty work so no charge. No complaints on price. More
by skylarferreira
June 30, 2018
Great experience They diagnosed the problem correctly and ordered part and fixed it. Others were misdiagnosing the problem! I would recommend Luther over others to sa They diagnosed the problem correctly and ordered part and fixed it. Others were misdiagnosing the problem! I would recommend Luther over others to save money for complex repairs! More
by aisrani_2000
Other Employees Tagged: John Reinan, Anthony Johnson, Alex Anderson , Leo Alas, Joe Sorenson, Victoria Syonesa
June 28, 2018
Routine service made easy High-five. I called the day before I brought my car in for an oil change and tire rotation. They said "bring it by and we can work you in." They even High-five. I called the day before I brought my car in for an oil change and tire rotation. They said "bring it by and we can work you in." They even gave me a loaner car. Drop-off was super easy. Pick-up was super easy even though closer to 9PM after a baseball game. Thanks Luther for making routine service super easy. More
by BRANT.HAENEL
June 28, 2018
Fixed my issue with great service Had some initial speed bumps recreating the issue I was seeing, but once we did, they overnighted the part and got it fixed ahead of schedule. Loaner Had some initial speed bumps recreating the issue I was seeing, but once we did, they overnighted the part and got it fixed ahead of schedule. Loaner car experience was easy and everyone was great to work with. More
by jw-outback
Other Employees Tagged: Victoria Syonesa
June 23, 2018
Warranty service Had to wa it a few days to get an appointment, but service advisor was responsive & professional. Turned out to be a quick repair. Appreciated the loa Had to wa it a few days to get an appointment, but service advisor was responsive & professional. Turned out to be a quick repair. Appreciated the loaner & car wash More
by DENISE.HOULE
June 22, 2018
Excellent Service Bloomington Subaru and their staff always provide prompt and courteous service. They kept me timely informed on the progress of my repairs. Will alway Bloomington Subaru and their staff always provide prompt and courteous service. They kept me timely informed on the progress of my repairs. Will always return for service. More
by malpatlaw
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