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Tyler Newstrom
Tyler Newstrom | Page 35
Service Drive Manager
Luther Bloomington Acura Subaru
7801 Lyndale Ave S
Minneapolis, MN 55420
366 Reviews
Hello, my name is Tyler. I have been in the automotive industry as a service provider since early 2012 and it has taught me a lot about who I am as an employee. I have a passion for helping customers and working towards a common goal together, a great service experience! I look forward to meeting you and building your next great experience together!
Read moreDealership Experience
8 yrs
Industry Experience
14 yrs, 1 mo
Languages Spoken
English
366 Reviews of Tyler Newstrom
August 23, 2018
Great customer service and prompt service Make an appointment ahead of time. They are very friendly and well trained in customer service. They are also transparent. Not sure how well the cost Make an appointment ahead of time. They are very friendly and well trained in customer service. They are also transparent. Not sure how well the cost compares elsewhere, but I have no complaints about this dealership’s auto service. More
by Tednielsen4638
Verified Customer
August 08, 2018
Abs and hill assist warning would not turn off. Dealership communicated frequently throughout the day. The problem was identified as a faulty brake switch and it was fixed by 2:00 pm. The dealersh Dealership communicated frequently throughout the day. The problem was identified as a faulty brake switch and it was fixed by 2:00 pm. The dealership had a van to transport customer and pick them up. There was no charge and they washed my car More
by Red Forrester
August 07, 2018
Service department Completed warranty and found a few small items that needed attention and they fixed those too. Through and professional, would recommend them to my fr Completed warranty and found a few small items that needed attention and they fixed those too. Through and professional, would recommend them to my friends. More
by MUDMAN2D
August 01, 2018
I prefer going to the dealer for oil changes They have a really nice express lane for getting an oil change, so it’s nice not to have to make an appointment. The only thing I don’t like is there They have a really nice express lane for getting an oil change, so it’s nice not to have to make an appointment. The only thing I don’t like is there always seems to be an inconsistency with the condition of my car. At one visit they say this is bad you will want to fix it, than at the next it’s fine. Doesn’t really make sense, but I’m no mechanic so I wouldn’t know anyway. More
by AnonymousReviewer
July 29, 2018
competent, friendly personal service Very competent people many have worked there a long time. Very pleased with knowledge and work. They are very busy can be days or a week to have veh Very competent people many have worked there a long time. Very pleased with knowledge and work. They are very busy can be days or a week to have vehicle appointment. Many businesses are busy now just seems like slightly longer times than before. Trust dealership purchased my Subaru there and pleased with service. They really do take pride in their work and care about doing things right and helping people. Treat customers and vehicles with pride in what they are doing. Would recommend. More
by STACY.BARSHAP
Other Employees Tagged: Brayden, JC, Mark, Hayley? cashier, Thomas, next appt. scheduked with Mitch not talked to yet, Skylar
July 27, 2018
Friendly, professional service Friendly, speedy, transparent service. Pointed out that my issue was under warranty and I would not be charged. I was in and out pretty quickly Friendly, speedy, transparent service. Pointed out that my issue was under warranty and I would not be charged. I was in and out pretty quickly More
by SJOHNSON29
July 25, 2018
Adequate but not superior Like most modern dealerships the intake and routine servicing seemed to go well for my 30,000 mile check. But in checking the tire pressures when I wa Like most modern dealerships the intake and routine servicing seemed to go well for my 30,000 mile check. But in checking the tire pressures when I was home later that day (after 6 hours of non use) one tire was 6 psi less than the other three. Makes me wonder how the inspection was really done. More
by RPDAY
July 19, 2018
Great Service Service was quick and well done. Staff was helpful and clearly explained everything. Everybody was polite and friendly. Service was completed ahead o Service was quick and well done. Staff was helpful and clearly explained everything. Everybody was polite and friendly. Service was completed ahead of promised time and all the service tasks that were performed were clearly explained. More
by donf0
July 14, 2018
Fabulous service Quick to help, so kind and polite, go above and beyond to make you comfortable! The lobby was very comfortable and the process to get a complimentary Quick to help, so kind and polite, go above and beyond to make you comfortable! The lobby was very comfortable and the process to get a complimentary rental was quick and easy! I loved it all and will be back! My only complaint is that our car cup holders had some mysterious dark powered all over when we picked it up that we didn’t leave there More
by lwbagley.lwb
July 14, 2018
Routine oil change. We bought our car off the show floor in 2010. It's been great working with this dealership. Lifecycle oil changes work great for us. We refer our frie We bought our car off the show floor in 2010. It's been great working with this dealership. Lifecycle oil changes work great for us. We refer our friends there whenever we get a chance. More
by lschintz
Other Employees Tagged: Tony Russell
