Tyler Roberson
Tyler Roberson at 94 Nissan of South Holland

Tyler Roberson

Service Consultant

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

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4.8
139 Reviews
4.8

139 Reviews

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139 Reviews of Tyler Roberson

April 28, 2025

Dealership Rating
Employee Rating

Tyler is always a pleasure to work with. He always makes sure everything is taken care of. More

by garrettsene
Recommend Dealer
Yes

Other Employees Tagged: Tyler Roberson

May 15, 2025

94 Nissan of South Holland responded

Thank you so much for the kind words! 😊 We're so happy to hear that Tyler consistently provides a great experience and makes sure everything is taken care of for you. 🚗👏 We truly appreciate your continued trust in 94 Nissan of South Holland! Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

April 13, 2025

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I believe that I was overcharged. I was quoted over the phone, and it was not the same. They did not include the credit card fee either, which is an essential detail. More

by Danerogil
Service Price Transparency
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Recommend Dealer
Yes
May 15, 2025

94 Nissan of South Holland responded

I’m truly sorry to hear about your recent experience and any confusion regarding the pricing. 😞 Clear communication is very important to us, and I sincerely apologize if the quote you received over the phone didn’t match your final invoice—especially regarding the credit card fee and other important details. We are taking your feedback seriously and will be working on improving our staff training to ensure accurate and consistent communication across all departments. Your experience matters, and we truly appreciate you bringing this to our attention. Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

March 25, 2025

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94 South Holland are a very efficient team and they take good care of your car and of the owner. They made sure I was comfortable as I waited for my car to be to be worked on. All of the questions that I ha More

by Guytonkaka
Service Price Transparency
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Recommend Dealer
Yes
May 15, 2025

94 Nissan of South Holland responded

Thank you for your amazing review! 😊 We're so glad to hear that the team at 94 Nissan of South Holland took great care of both you and your vehicle. 🚗💙 It's our goal to make sure you're comfortable, informed, and respected every step of the way. Your kind words and appreciation truly mean the world to us! Looking forward to seeing you again! Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

March 24, 2025

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It's helpful and efficient. So far nothing but good experiences with the service staff. More

by lesliemgdurr
Service Price Transparency
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Recommend Dealer
Yes
May 15, 2025

94 Nissan of South Holland responded

Thank you for the great feedback! 😊 We're so glad to hear you've had helpful and efficient experiences with our service staff—that's exactly what we aim for every time! 🚗✨ We truly appreciate your continued trust in 94 Nissan of South Holland and look forward to serving you again. Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

March 03, 2025

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Customer service is always great every time I visit 94 Nissan. Tyler is also great. Very attentive and helpful and friendly. More

by nataymontgomery
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Recommend Dealer
Yes
May 15, 2025

94 Nissan of South Holland responded

Thank you for your kind words! 😊 We're thrilled to hear that you always receive great customer service at 94 Nissan and that Tyler has been attentive, helpful, and friendly. 🌟 Your support means the world to us, and we look forward to seeing you again! 🚗✨ Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

February 16, 2025

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They make it easy to come in for service. Never takes as long as they say. Free coffee and tv and sometimes even popcorn! They also have vending machines More

by Kimmilittle
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Recommend Dealer
Yes
May 15, 2025

94 Nissan of South Holland responded

Thank you for your awesome feedback! 😊 We're so glad to hear you find it easy to come in for service, and that our free coffee, TV, popcorn, and even vending machines add to your experience. ☕📺🍿 Your satisfaction means the world to us, and we look forward to serving you again soon! 🚗💫 Regards, Liz Sappenfield

September 20, 2024

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Quick And Professional Service. Great Customer Service Skills and Very Informative. Made Sure my car was ok before I pulled off. More

by brandon.sheritta
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Recommend Dealer
Yes

Other Employees Tagged: Jose Lopez , Jacquelyn Vaughn, Kelvin O.

Sep 30, 2024

94 Nissan of South Holland responded

Brandon, we're happy you found our staff to be so supportive during your experience here at Nissan Of South Holland. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Matt Sappenfield Owner Loyalty Manager

September 16, 2024

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The welcome by Tyler was excellent and service was fast and professional. Thank you for a job very well done More

by FCHARSEHELLA1922
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Recommend Dealer
Yes
Sep 20, 2024

94 Nissan of South Holland responded

Thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Matt Sappenfield Owner Loyalty Manager

September 15, 2024

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The service here is always great and done in a timely manner. Thank you for taking care of my car. More

by millertif22
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Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Chris Koehler, Jasmine McCarroll, Taylor McCarroll , Matt Sappenfield, Jacquelyn Vaughn, Glenn Willoughby

Sep 20, 2024

94 Nissan of South Holland responded

Thank you for taking the time to leave a review for us at Nissan Of South Holland. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Matt Sappenfield Owner Loyalty Manager

August 30, 2024

Dealership Rating
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This dealership has great customer service, There were 2 recalls that my vehicle had , 1 of the parts was on back order, so they kept my vehicle, and there was a rental available, so I was given a really ni More

by armster76
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Chris Koehler, Taylor McCarroll , Keyaona Edwards, Matt Sappenfield, Jacquelyn Vaughn, Glenn Willoughby

Aug 31, 2024

94 Nissan of South Holland responded

We're so glad that we were able to go above and beyond your expectations! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Matt Sappenfield Owner Loyalty Manager

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